Witchestea Reviews 82

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality and effectiveness, especially the teas and herbal blends which are often described as delicious and beneficial for various health goals. The staff and customer service also receive high marks for being helpful, caring, and providing outstanding support. Many reviewers appreciate the personalized attention and the sense of community. However, some customers experienced issues with their orders, noting slow delivery times or missing items. A few people also mentioned dissatisfaction with the quality of certain products, particularly jewelry, finding them different from advertised or of poor craftsmanship. There were also occasional reports of disorganized customer service regarding order discrepancies.

What people talk about most

Product

Consumers find the products to be positive, with many praising the high quality of the herbs and blends.... See more

Quality

Users consistently describe positive interactions with product quality. Many reviewers praise the taste,... See more

Order

People report positive experiences with their orders. Many customers express satisfaction with their... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team, especially some team... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the outstanding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently purchased the beetroot latte from witches tea ... not knowing exactly what to expect ... but boy what a lovely surprise! The taste, texture, aroma and even the beautiful pink colour! Hig... See more

Rated 5 out of 5 stars

Love the tea, Irish Sweet Moss, Burn Calories Not Witches, Super Blend and Burn calories not witches night time blend. Tastes amazing and feeling energised and refreshes after drinking. Certainly noti... See more

Rated 5 out of 5 stars

I absolutely love the Yule Blessing Candle from Witches Tea. Even without a scent, it brings so much 'cozy cabin' energy to my space just through its beautiful, steady flame and the way the wax pool... See more

Rated 5 out of 5 stars

This is an amazing small business. The teas and herbal drinks are wonderful. They are made in small quantities as ordered but the quality is worth the wait for the delivery. Emeralds tarot readings... See more


4.5

Excellent

TrustScore 4.5 out of 5

82 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My order arrived today

My order arrived today. The tea is amazing. I really enjoyed the taste. Perfect balance.
The necklace is beautiful.
I know a few people have stated it takes forever to ship and yes mine took 2 weeks but it does state this on the
website.
I didnt order the tea to burn calories my reasons were for the fact that the ingredients have so many health benefits.
I would buy again. Thank you so much.

May 20, 2025
Unprompted review
Rated 5 out of 5 stars

I love this company and their teas

I love this company and their teas!
I have been struggling over winter with comfort eating and cravings for all the wrong foods.
Since using all of the different teas, switching my morning coffee to japanese matcha and drinking loads of water my cravings have gone! I am more energised and want to get out and walk!
The night time BCNW is lovely and helps me get off to sleep.
I have even taken up Yogaish (qui gong, yoga and pilates).
I am feeling like a new me and I am determined to see a difference on the scales and in the way my clothes fit me. Thank you both for your amazing tasting teas. 💕

May 10, 2025
Unprompted review
Rated 5 out of 5 stars

Bloody lush!

I'm a big fan of loose leaf tea. In fact, I work as a Host for a loose leaf tea shop. So it wasn't surprising when I came across an advert for Witches Tea and was immediately interested!

The website was informative with telling you the benefits of each tea and its ingredients. It's done in a way were in easy to understand and doesn't sound like a bunch of complete jargon like other website.

I quickly ordered the Burn Calories Not Witches tea. Oh my......this is a delicious tea! Herbal and earthy! Now, normally I am not a fan of earthy teas but this tea? It's light, subtle, refreshing. Now we are on the cusp of summer, I'm thinking that it would be great iced! I can't wait to try that!

Now it does say to allow 2 weeks for the tea to arrive as its made to order and done in-house. This actually attracted me MORE to buying the tea as this means the batch I order will always me fresh!

Thank you so much for making a great tea. I can't wait to buy more and see what else you have to offer.

Love Kady

April 30, 2025
Unprompted review
Rated 1 out of 5 stars

My husband ordered 2 charms for my…

My husband ordered 2 charms for my birthday in plenty of time. They finally arrived 2 weeks after the day despite numerous messages and assurances. As an apology, I was to be sent an extra one. It didn't arrive. After messaging again he was told it would be sent out last Monday, I'm still waiting. While the charms themselves are lovely they are far more expensive than in other outlets. The quality of service from Witches Tea can only be described as terrible. Will not be using them in future.
Update...
It was my husband messaging you most of the time. He was told on 2 separate occasions that the items would have been posted on certain dates only to be told on both occasions you had missed the posting dates. There have been at least 3 different 'reasons' given for this ranging from looking after your niece to mental health issues.
Looking at other low ratings on here this does seem to be usual.
Yes, as you say you may have tracking of postage for the 'apology' charm. I have proof of the date of the original order and payment and I'm sure your tracking will confirm the date of delivery several weeks later. I also still have copies of the messages sent to and received by you and their dates. Yes, you've also offered me a £5.00 voucher and a free tarot reading. I will not be taking you up on your offer.
You say you feel you do not deserve the 1 star rating. I can assure you, especially after the tone of your reply and finding the same charms on Temu at a fraction of the price, I would give a zero star rating if I could.

April 3, 2025
Unprompted review
Witchestea logo

Reply from Witchestea

Thank you for your feedback, though we’re disappointed to see this 1-star review.

We did remain in contact throughout the process with your husband, and as a very small business—at the time run by just one person—we did our best to communicate any delays. We understand how frustrating it can be when something special arrives late, and we genuinely apologise for the inconvenience.

As promised, the extra charm has been delivered we are able to provide tracking.

This was not only a replacement but also a Free Gift from us to acknowledge the delay and show appreciation for your patience.

In addition, we also offered a complimentary tarot reading or a free month’s membership to our Witches Tea Book Club—again, as a gesture of goodwill.

We truly care about our customers and feel that a 1-star rating doesn’t reflect the efforts made to make things right. We hope you’ll reconsider and give us another chance in the future.

Warm regards xxx

Rated 5 out of 5 stars

Moon light market

I met Willow and Emerald at a Moon light market at the weekend. What lovely, genuine people! So good to put actual people to the names.
I stocked up on some more burn calories not witches tea, including the night time version - I enjoy drinking these teas, and feel they really do help with my weight loss journey.
I also had a wonderful reading with Willow, very relevant! Willows style of delivery really resonated with me. A thoroughly enjoyable and meaningful experience.

March 16, 2025
Unprompted review
Rated 5 out of 5 stars

Burn calories not witches

I recently tried the ‘burn calories not witches’ blend which was highly recommended to me by multiple people! And I’m truly amazed by the results, I switched my morning espresso for a pot of this 2 weeks ago and I feel much more alert energised and focused in the mornings! What surprised me the most was the flavour! So easy to sip along side my breakfast, I no longer suffer with brain fog it certainly seems to speed up my metabolism as i have seen some positive results on my waistline!! The only thing I have changed in my diet is witches tea 🥰

March 13, 2025
Unprompted review
Rated 5 out of 5 stars

Great tea

Wasn’t sure when ordering this tea but I have been very pleased with it. The tea tastes lovely and I have definitely noticed a reduction in my appetite and cravings. Will definitely be ordering again.

February 25, 2025
Unprompted review
Rated 5 out of 5 stars

I love witches tea,especially their…

I love witches tea,especially their range of slimming teas- I call it mounjaro for witches.I especially like the burn calories not witches blends.I take it first thing in the morning, blend 2 after lunch and then the night time one at bed.I have been losing 2lb a week and the food noise and cravings have gone. It has helped stabilise my blood sugar and given me more energy and a better night's sleep.For the first time in 20 years the weight is shifting and I have been able to stop snacking.

March 8, 2025
Unprompted review
Rated 5 out of 5 stars

Awesome reading

Awesome reading! Was mostly dead on with details!
My biggest hang-up is having issues with currency exchange from pounds to US Dollar amounts on PayPal...

March 2, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing!!!

Excellent service and amazing tea, I ordered the burn calories not witches and the night time blend. My cravings for sugar have lessened considerably, and I don't think I've ever slept so well! They taste lovely too. Feel so much better mentally aswell now I'm finally sleeping! Thank you so much 💓

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Teas! Superior customer Service

I first want to compliment Witch’s Tea, Willow and Emerald for amazing customer service and delightful products. Herbal teas have always been a favorite of mine. So, after running across a Facebook page of Witches Tea, I decided to give them a try.

I ordered the Burn Calories Not Witches ritual blends, they were delicious and very much delivered. I lost 15 lbs and 2 pants sizes. I live in the USA, so my orders take a month to reach me. Now I order my blends one month in advance so I won’t run out. The Releaf and Sweet Moss are also must haves!

Willow and Emerald have reached out to me to be sure I have received my tea blends I was enjoying them.

If you are looking for an herbal tea blend to help you lose a few pounds, better sleep, relaxation, more energy.. or just a tea to sip and enjoy, Witches Tea will have a blend for you.

January 28, 2025
Unprompted review
Rated 5 out of 5 stars

100% Recommend

I've always enjoyed fruit teas, but never really tried herbal blends until trying Witches Tea. And they really are a game changer.
The flavours are amazing and nothing like you would expect.
And the benefits really are a bonus, they really do what they say on the tin 'so to speak'.
I can't wait to try some of there new blends, and find more to add to my favourite list.
The customer service is amazing, I won't go anywhere else for my herbal tea.

December 29, 2024
Unprompted review
Rated 5 out of 5 stars

I had a Tarot reading done

I had a Tarot reading done. Spot on and very indepth. I highly recommend Witches tea. They also sell other products. Definitely worth a look. They respond quickly too if you need to contact them, very helpful.

November 26, 2024
Unprompted review
Rated 5 out of 5 stars

I wish i could be taster of this business 🤭

Where to start! I have came across Witches Tea when I was after certain teas and couldnt find a lot herbal companies within normal price range or stuff i wanted. I was extremely happy when I found WT as it was like coming to old apothecary virtually. I am extremely satisfird with customer service,its so natural,friendly and respectful. And the products!!!! I tried first time Burn Calories not witches daily set....and i am extremely surprised ! I havent drank it daily as life got busy,but i got back to it and let me tell you. As person with sitting job there are many challenges despite great diet a regular exercise. After drinking the tea my bloating is gone,there is visible difference in shape and loss of some weight !! And i tried a lot of diets and supplements.....so of course i bought full set,samhain tea to add 🤭 and last but not least...the pumpkin spice dandelion coffee. As coffee addict,i know good stuff 😁 finally coffee that i can drink in evening. ITS AMAZING!!🍂🍁

October 22, 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful reading

I had a wonderful experience with my Mabon tarot reading, it resonated with me in may ways. After giving a few details I waited patiently for my email and I enjoyed reading every word. I've had quite a few face to face readings, but honestly this was the best one I have experienced. I will definitely be coming back to Willow and Emerald again. Blessed be )O(

September 21, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look