Wanting a puncture proof tyres for our cube Kathmandu e-bikes, that can cope with the South Wales mud this winter. Went on to AI and they suggested Schwalbe Smart Sam Plus Double Defence GreenGuard Re... See more
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Company details
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Online retailer of bike parts, clothing and accessories from market leading brands including: Shimano, Sram, Continental, Schwalbe, Castelli, MET, Lazer, Hope and many more. Founded in 2017 we originally were an online only store however in January 2024 we opened our Longtown shopfront, additionally providing servicing and repairs.
Contact info
Wolf Cycles, Unit 1 & 2 Borders Business Park, Longtown, Cumbria, , CA65TD, Longtown, United Kingdom
- 01228472270
- sales@wolfcycles.co.uk
- www.wolfcycles.co.uk
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Hasn’t replied to negative reviews
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Hard to find
Pleased to find the Shimano cable grease at this shop.
delivered in reasonable time
What an amazingly quick turnaround from…
What an amazingly quick turnaround from placing the order to notification of shipment and ultimately delivery. Wolf Cycles knows and understand the art of an online business … time is everything!
Prompt customer service.
I ordered the wrong tyre. They quicky canceled the order, as requested by me. Refunded me straight away. Correct order came promptly.
Thanks
Prompt postage and great price.
Good value and service
Easy to navigate website. Product offered at competitive price and delivered quickly.
Item delivered 22hrs after placing the…
Item delivered 22hrs after placing the order. Great service. Will definately use them again.
Best price, same product, super quick delivery
Fantastic customer service
Fantastic customer service. Gave good advice and have expertise.
In addition gave a full refund even though goods had not been received back. Definitely go the extra mile.
Highly recommend.
looked for some tyres for my bike they…
looked for some tyres for my bike they came up and were at a price to stop me looking elsewhere. Ordered them at 1100 got a message back an hour later to say they were ready for dispatch and they arrived next morning,350miles away. lesson learned don't look further than Wolf Cycles
First shopping experience with Wolf cycles
Bought some tyres and inner tubes from Wolf cycles - from buying to delivery was extremely quick - all purchases brill. Highly recommend them as they delivered a great service.
Love my new cassette
Love my new cassette, exactly like the old one, only twice as fast because it's from wolf cycles
Good service good price
Good price and speedy delivery. Would have liked advice of delivery details, to know that it had been dispatched and was awaited

Reply from Wolf Cycles
I would use again
A simple purchase process, kept informed of the speedy delivery and the products were as expected. Reasonable price and good service I would recommend
After shopping around
After shopping around, I decided Wolf Cycles offered the best deal for my items. I ordered my Items at lunchtime, I couldn't believe I received them inside 24 hrs, and best of all FREEPOST, So q big thank you.
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