Wolf Cycles Reviews 158

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing, often finding products at the best rates available online, which makes them return for future purchases. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving the next day, often with free shipping options. Reviewers also appreciate the quality of the products, noting that items are well-packaged and are genuine parts. The overall service, including easy online transactions and helpful pre-purchase advice, contributes to a highly positive customer experience.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting prompt and fast delivery times,... See more

Price

Users describe positive interactions with price, consistently finding competitive and low prices for various... See more

Product

Customers had positive experiences with product, often finding items like bike tires and Castelli gear at the... See more

Order

Reviewers highlight positive aspects of order, often praising the ease of the ordering process and the... See more

Service

People report positive experiences with service, often highlighting its promptness and dependability,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wanting a puncture proof tyres for our cube Kathmandu e-bikes, that can cope with the South Wales mud this winter. Went on to AI and they suggested Schwalbe Smart Sam Plus Double Defence GreenGuard Re... See more

Rated 5 out of 5 stars

Ordered a couple of pairs of tyres and some smaller items. This was my first order and it duly arrived next day with free delivery due to order cost. The prices were very close to some european outlet... See more

Rated 5 out of 5 stars

A very quick and easy online transaction with everything I needed available and at a great price. I received the items within 48 hours and they were well packaged. First time using the store but alre... See more

Rated 5 out of 5 stars

I phoned for advice before making a purchase, hoping to surprise my husband but unsure where to begin. The gentleman I spoke to was incredibly helpful, explaining clearly which type of tyre inserts I... See more


Company details

Written by the company

Online retailer of bike parts, clothing and accessories from market leading brands including: Shimano, Sram, Continental, Schwalbe, Castelli, MET, Lazer, Hope and many more. Founded in 2017 we originally were an online only store however in January 2024 we opened our Longtown shopfront, additionally providing servicing and repairs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

158 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Gave good advice and have expertise.
In addition gave a full refund even though goods had not been received back. Definitely go the extra mile.
Highly recommend.

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

looked for some tyres for my bike they…

looked for some tyres for my bike they came up and were at a price to stop me looking elsewhere. Ordered them at 1100 got a message back an hour later to say they were ready for dispatch and they arrived next morning,350miles away. lesson learned don't look further than Wolf Cycles

June 3, 2025
Rated 4 out of 5 stars

Good service good price

Good price and speedy delivery. Would have liked advice of delivery details, to know that it had been dispatched and was awaited

June 4, 2025
Wolf Cycles logo

Reply from Wolf Cycles

Hello David, thanks for the feedback. A dispatch notification email was sent to you in the 5th June along with the tracking number. Depending on your mailbox settings, this may have ended up in your spam / junk inbox.

Kind regards, Alex

Rated 5 out of 5 stars

I would use again

A simple purchase process, kept informed of the speedy delivery and the products were as expected. Reasonable price and good service I would recommend

June 8, 2025
Rated 5 out of 5 stars

After shopping around

After shopping around, I decided Wolf Cycles offered the best deal for my items. I ordered my Items at lunchtime, I couldn't believe I received them inside 24 hrs, and best of all FREEPOST, So q big thank you.

June 4, 2025

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