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Wolf Cycles Reviews 158

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TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing, often finding products at the best rates available online, which makes them return for future purchases. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving the next day, often with free shipping options. Reviewers also appreciate the quality of the products, noting that items are well-packaged and are genuine parts. The overall service, including easy online transactions and helpful pre-purchase advice, contributes to a highly positive customer experience.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting prompt and fast delivery times,... See more

Price

Users describe positive interactions with price, consistently finding competitive and low prices for various... See more

Product

Customers had positive experiences with product, often finding items like bike tires and Castelli gear at the... See more

Order

Reviewers highlight positive aspects of order, often praising the ease of the ordering process and the... See more

Service

People report positive experiences with service, often highlighting its promptness and dependability,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wanting a puncture proof tyres for our cube Kathmandu e-bikes, that can cope with the South Wales mud this winter. Went on to AI and they suggested Schwalbe Smart Sam Plus Double Defence GreenGuard Re... See more

Rated 5 out of 5 stars

Ordered a couple of pairs of tyres and some smaller items. This was my first order and it duly arrived next day with free delivery due to order cost. The prices were very close to some european outlet... See more

Rated 5 out of 5 stars

A very quick and easy online transaction with everything I needed available and at a great price. I received the items within 48 hours and they were well packaged. First time using the store but alre... See more

Rated 5 out of 5 stars

I phoned for advice before making a purchase, hoping to surprise my husband but unsure where to begin. The gentleman I spoke to was incredibly helpful, explaining clearly which type of tyre inserts I... See more

Company details

Written by the company

Online retailer of bike parts, clothing and accessories from market leading brands including: Shimano, Sram, Continental, Schwalbe, Castelli, MET, Lazer, Hope and many more. Founded in 2017 we originally were an online only store however in January 2024 we opened our Longtown shopfront, additionally providing servicing and repairs.

Contact info

4.9

Excellent

TrustScore 5 out of 5

158 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Good pricing and decent delivery times.

Good pricing and decent delivery times.
I have purchased from Wolf Cycle's website a few times now and always found them to be competitively priced, and the delivery times have been quick/prompt.

Nice to have an online bike shop that you can trust.

May 17, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Item delivered within 24 hours. Well packaged. Competitive price. Excellent communication. Very happy with my purchase. I would definately recommend Wolf Cycles

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

The best bike shop I’ve ever had the…

The best bike shop I’ve ever had the pleasure of using. The owner/ front of house Keith is exceptionally pleasant, helpful, knowledgable and always happy to explain options available and give advice.Happy to recommend Wolf Cycles an absolute pleasure, excellent service and great value. Ten out of ten🤗

April 3, 2025
Unprompted review
Rated 5 out of 5 stars

Item discontinued…..top service

Sadly the item’s I ordered were discontinued.
I was given the option of money back OR a better version of the item I had ordered.
Just what I’d expect from a reputable shop. I’ll be using them again.

February 28, 2025
Rated 5 out of 5 stars

Excellent all round..

I ordered a set of road tires from Wolf Cycles after finding them to be the best price online. They arrived the next day, and I couldn’t be happier. Great service all around!

February 27, 2025

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