I have used Wongs jewellers twice now to have diamonds set into new rings, once 22 years ago & just a couple of weeks ago, I would'nt go anywhere else. Such a great personal experience dealing with t... See more
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Review summary
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Reviews shaping this summary
Zara and the team at Wongs were so understanding , helpful and supportive when we went to have our mum & dads wedding bands and few other personal pieces remodelled . Zara gave us the time and guida... See more
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My partner treated me to a 40th birthday gift from Wongs Liverpool. Charlie Moglione looked after me and my partner from start to finish, she gave us such a lovely pleasant experience whilst we were... See more
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Not just the beautiful space, it’s the environment and the gorgeous people working there that make Wongs Jewellers what it is. I think that ethos must come from the top down, Mr & Mrs Wong are lovely... See more
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Company details
Written by the company
Wongs is a family-owned jeweller with over 50 years of experience in handcrafting and sourcing exceptional jewellery. Based in Liverpool and Manchester, we are specialists in bridal jewellery, from bespoke engagement rings to traditional wedding and eternity rings.
Contact info
Whitechapel, L1 6DS, Stanley Street, United Kingdom
- 0151 236 1552
- info@wongsjewellers.co.uk
- www.wongsjewellers.co.uk
4.9
Excellent
158 reviews
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Replied to 100% of negative reviews
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I asked Wongs to make my wedding ring…
I asked Wongs to make my wedding ring after I had previously lost it, my ring was an awkward design.
Zara dealt with me in a very professional manner on all occasions.
My ring had to be resized on two occasions, which Wongs workshop undertook. They got it spot where other jewellers failed.
I would have no hesitation in using Wongs for any jewellery needs
June 13, 2026
Unprompted review
Reply from Wongs Jewellers
Dear Richard,
Thank you so much for your wonderful review. We’re so pleased to hear that we were able to recreate your wedding ring and help you restore such an important piece of jewellery.
Zara will be delighted to know that her professionalism made such a positive impression throughout your journey. We’re also pleased that our workshop team was able to achieve the perfect fit after the resizing, especially when other jewellers had been unable to do so.
Thank you again for your trust and your recommendation. It means a great deal to us, and we look forward to welcoming you back to Wongs whenever you need us.
Best wishes,
JR, Wongs Jewellers 💍
Always use Wongs best place to buy for…
Always use Wongs best place to buy for sure daisy at the Liverpool store went above and beyond I hope you pass this on to her she’s a credit to you
June 2, 2026
Reply from Wongs Jewellers
Dear Joel,
Thank you so much for your wonderful review and for your continued support. It means a great deal to hear that Wongs is always your first choice for jewellery.
Daisy will be absolutely delighted to receive your kind feedback. We’ll be sure to pass on your comments, and we know she’ll really appreciate hearing that she went above and beyond and made such a positive impression.
Thank you again for your recommendation. We look forward to welcoming you back to Wongs again soon.
Best wishes,
JR, Wongs Jewellers 💍
Knowledgable and great range
Suki in store was knowledgable and patient; her assistance was invaluable and the range of rings to try was second to none. I would definitely recommend this store.
June 6, 2026
Unprompted review
Reply from Wongs Jewellers
Dear Steven,
Thank you so much for your kind review. We’re so pleased to hear that Suki’s knowledge and patience helped make your experience such a positive one.
Suki will really appreciate your feedback, and it’s great to know that you enjoyed the range of rings available and found her guidance invaluable throughout the process.
Thank you for your recommendation and for taking the time to share your experience. We hope to welcome you back again soon.
Best wishes,
JR, Wongs Jewellers 💍
Ordered online picked up in store
Ordered online picked up in store. So pleased with items purchased, quality, design and customer service.
May 25, 2026
Reply from Wongs Jewellers
Dear Karen,
Thank you so much for your kind review. We’re so pleased to hear that you’re happy with your purchase and that the quality, design and customer service all met your expectations.
It’s great to know your online ordering and in-store collection experience went smoothly. We really appreciate your support and hope to welcome you back again soon.
Best wishes,
JR, Wongs Jewellers 💍
Zara in Liverpool today did a great job…
Zara in Liverpool today did a great job of helping us choose a 30th Wedding Anniversary gift for my wife. She made the experience really special
June 1, 2026
Unprompted review
Reply from Wongs Jewellers
Dear Paul,
Thank you so much for your lovely review. We’re so pleased to hear that Zara helped you find the perfect gift for such a special occasion.
Celebrating a 30th Wedding Anniversary is a wonderful milestone, and it’s great to know that Zara helped make the experience memorable for you. She will be delighted to read your kind words.
We hope your wife loves her gift, and we thank you for choosing Wongs to be part of such an important celebration.
Best wishes,
JR, Wongs Jewellers 💍
Excellent service from start to finish
Excellent service from start to finish. If you’re looking for professionalism with a personal touch, this is the jewellers to visit. We had an idea of what we wanted, and thanks to the expertise and knowledge of the young lady who helped us, that idea was transformed into reality. She made it possible for our dream to come true. Her name is Anna Scott, and her care and attention made the experience truly special. We were treated like real people, not just the next customer.
May 6, 2026
Unprompted review
Reply from Wongs Jewellers
Dear Martin,
Thank you so much for your wonderful review. We’re incredibly pleased to hear that your experience with us was so positive from start to finish.
Anna will be absolutely delighted to read your kind words. Helping bring a customer’s vision to life is one of the most rewarding parts of what we do, and it’s fantastic to know that her knowledge, care and attention helped turn your idea into reality.
We especially appreciate your comments about being treated as people rather than just customers. Creating a personal and memorable experience is at the heart of everything we do, so it means a great deal to hear that reflected in your visit.
Thank you again for choosing Wongs and for taking the time to share your experience.
Best wishes,
JR, Wongs Jewellers 💍
Bespoke wedding ring
Had my nanas wedding ring remoulded to a bespoke shape and wongs couldn’t have been more patient and accommodating. They took extra care to ensure everything was perfect for me all the while being so friendly and responsive throughout. Loved my experience - thanks so much for everything xx
May 27, 2026
Unprompted review
Reply from Wongs Jewellers
Dear Lucy,
Thank you so much for your lovely review. We’re so pleased to hear that you had such a positive experience remodelling your nana’s wedding ring.
Working with jewellery that carries so much sentimental value is always a privilege, and we’re delighted that you felt supported throughout the process. Taking the time to ensure every detail is just right is incredibly important to us, so it’s wonderful to know you felt well looked after from start to finish.
Thank you again for trusting us with such a special piece and for your kind words. We’re thrilled that you love the result.
Best wishes,
JR, Wongs Jewellers 💍
Fantastic service had by Zara at Wongs…
Fantastic service had by Zara at Wongs Liverpool. I was nervous to start, but Zara helped me pick an amazing an engagement ring and really relaxed me about the whole process. After the proposal we went back to get the ring checked for size and again Zara was lovely. She looked after myn5 year old and really made her feel part of the process. All in all it was a fantastic experience. I would 100% recommend. Thanks for everything.
May 25, 2026
Unprompted review
Reply from Wongs Jewellers
Dear Kris,
Thank you so much for your wonderful review. We’re so pleased to hear that Zara helped make such an important milestone feel relaxed and enjoyable from the very beginning.
Choosing an engagement ring can feel daunting, so it’s fantastic to know that Zara put you at ease and helped you find the perfect ring. We’re also delighted to hear that when you returned after the proposal, she continued to make the experience special for your family.
Your comments about how she included your 5-year-old in the process are particularly lovely. Those little touches can make such a difference and create lasting memories.
Thank you again for your recommendation and for choosing Wongs to be part of such a special chapter in your lives.
Best wishes,
JR, Wongs Jewellers 💍
Wongs Bespoke Service - a handmade engagement ring
I run a trade jewellery show so, I am familiar with the industry so, when my son told me he wanted to get married, I put him in contact with Wongs. They offer a bespoke service and the ring he wanted was unusual. Wong's were incredible (as I knew they would be). They handmade him the most beautiful ring. Their advise on the stone and design was exceptional. The customer service and staff are impeccable. We went together to collect the ring and we were treated like superstars. We met the talented designer Ben who showed us the workshop and how the ring was made. Thank you Wongs for such a memorable day. I cannot express enough how happy we both were.
May 12, 2026
Unprompted review
Reply from Wongs Jewellers
Dear Shelley,
Thank you so much for your wonderful review. It means a great deal coming from someone with such extensive experience within the jewellery industry.
We’re so pleased that you trusted us to help your son create such an important piece. Hearing that the finished ring exceeded expectations and that you were happy with the advice, design and craftsmanship is incredibly rewarding for the whole team.
It’s also lovely to hear that collecting the ring became such a memorable experience. Ben will be delighted to know that you enjoyed meeting him, seeing the workshop and learning more about the journey behind the ring.
Thank you again for your trust, support and kind words. We’re honoured to have been part of such a special moment for you and your son.
Best wishes,
JR, Wongs Jewellers 💍
See my review from 2nd May 2026
May 1, 2026
Reply from Wongs Jewellers
Dear Margaret,
Thank you so much for your 5 star review. We really appreciate your support and are so pleased you had a positive experience with us.
We hope to welcome you back to Wongs again soon.
Best wishes,
JR, Wongs Jewellers 💍
We visited to try different styles of…
We visited to try different styles of rings on for wedding bands, Jennifer was extremely helpful and informative, even going out of her way to get my engagement ring polished in house to ensure we could get a true picture. Couldn’t recommend Wongs enough. Brilliant customer service.
May 14, 2026
Unprompted review
Reply from Wongs Jewellers
Dear Jasmine,
Thank you so much for your lovely review. We’re so pleased to hear that you had such a positive experience while choosing your wedding bands.
Jennifer will be delighted to know that her help and attention to detail made a difference to your visit. Having your engagement ring polished so you could see exactly how different wedding bands would look alongside it is a perfect example of the extra care we strive to provide.
Thank you for your recommendation and your kind words about our customer service. We truly appreciate your support and look forward to welcoming you back again soon.
Best wishes,
JR, Wongs Jewellers 💍
Perfect for an engagement ring
From start to finish, the experience at Wongs Jewellers was excellent. I was quite nervous buying an engagement ring, but the team were incredibly welcoming, friendly and helpful throughout. All the staff I came across were great and Jenny was really perfect in helping me buy the ring. Jenny took the time to answer all my questions, talk me through different options, and helped me find the perfect ring without ever making the process feel pressured.
The shop itself is beautiful, with really lovely displays and a comfortable atmosphere. Seeing the workshop and getting a tour was a really nice touch and made the whole experience feel even more personal. The photo booth that prints photos was such a fun extra, and the celebratory drinks from the staff afterwards were genuinely thoughtful and memorable.
Their after-sales support has also been fantastic. They were highly responsive over email when we needed the ring resized. The offer of free future cleans is another example of the great customer care they provide.
Couldn’t recommend Wongs highly enough for such an important purchase.
May 9, 2026
Unprompted review
Reply from Wongs Jewellers
Dear Charlie,
Thank you so much for your wonderful review. We’re incredibly grateful that you chose Wongs for such an important purchase and are so pleased to hear that your experience was a positive one from start to finish.
Jenny will be absolutely delighted to read your kind words. Buying an engagement ring can feel daunting, so it’s great to know she helped make the process comfortable, informative and enjoyable while helping you find the perfect ring.
We’re also pleased that you enjoyed the extra touches, from the workshop tour and photo booth to the celebratory drinks. Creating memorable experiences alongside beautiful jewellery is something we care deeply about.
Thank you as well for mentioning our aftercare service. We believe the relationship with our customers continues long after a purchase is made, so it’s lovely to hear that our support with the ring resize and future cleaning service has been appreciated.
Thank you again for your recommendation and for taking the time to share your experience. We wish you both every happiness and look forward to welcoming you back in the future.
Best wishes,
JR, Wongs Jewellers 💍
Excellent service from Gavin today.Very…
Excellent service from Gavin today.Very professional and knowledgeable.
May 10, 2026
Unprompted review
Reply from Wongs Jewellers
Dear Lesley,
Thank you so much for your kind review. We’re really pleased to hear that Gavin provided such professional and knowledgeable service during your visit.
We appreciate your feedback and hope to welcome you back again soon.
Best wishes,
JR, Wongs Jewellers 💍
Daisy 5/5!!!
5/5. I cannot express this enough. I never heard of Wongs before the day I walked in (Manchester, Arndale). Absolutely amazing customer service. Was actually interested in the actual proposal itself rather than just selling me a bunch of rings and protections like other stores. Daisy explained in detail between different clarity’s and ratings for different diamonds. Both Daisy & Danny kept in regular communication and my ring only took 4 weeks! Amazing all around and would highly recommend. Thank you!
May 6, 2026
Unprompted review
Reply from Wongs Jewellers
Dear Danveer,
Thank you so much for your fantastic review. We’re really pleased to hear that your experience at our Manchester store stood out in such a positive way.
Daisy and Danny will really appreciate your kind words. It’s so important to us that the experience feels personal and meaningful, rather than simply transactional, so it’s great to hear that came across throughout your journey with us.
We’re also glad the guidance around diamond qualities helped you feel confident in your choice, and that the communication and turnaround made the whole process smooth and enjoyable.
Thank you again for your recommendation and for choosing Wongs for such an important moment.
Best wishes,
JR, Wongs Jewellers 💍
I was in recently to have two very old…
I was in recently to have two very old rings repaired. Walked in off the street and received wonderful service from Gavin who went through the process and time it would take. Whilst there I also wanted to look at some Earrings, I was introduced to Anna who listened to what my ideas where and went through choices, a very comfortable experience without obligation. Anna is such a lovely breath of fresh air who wasn’t pushy but made the whole experience very special. Have been lucky enough to have several pieces of jewellery from Wongs over the years and they always have exquisite workmanship in every piece and received lots of compliments when wearing them.
The two repairs where also done in the exact time frame I was given. I Would highly recommend Wongs for all aspects of Jewellery.
April 25, 2026
Unprompted review
Reply from Wongs Jewellers
Dear Paula,
Thank you so much for your lovely review and for your continued support over the years. We’re so pleased to hear that you had such a positive experience during your recent visit.
Gavin and Anna will both really appreciate your kind words. It’s wonderful to know that you felt comfortable, well informed and never under any pressure while exploring different options. Anna will especially love hearing your comments.
We’re also glad your ring repairs were completed within the timeframe promised and that you continue to enjoy the craftsmanship of your Wongs jewellery over the years.
Thank you again for your recommendation. It truly means a lot to us.
Best wishes,
JR, Wongs Jewellers 💍
A remodelled ring which is stunning
All the staff were very welcoming & helpful. I had a five diamond ring that I wanted remodelling into a new ring, Suzi advised me about the design of my new ring which I received as a CAD from then on the whole process was seem less, Suzi was excellent throughout. The result is the ring of my dreams it is a mixture of natural diamonds which were my own and lab grown diamonds you would never know which is which, it is stunning. I would highly recommend Wongs Jewellers & especially Suki.
May 3, 2026
Unprompted review
Reply from Wongs Jewellers
Dear Geraldine,
Thank you so much for your wonderful review. We’re so pleased to hear that your remodelling journey was such a positive experience from start to finish.
Suki will really appreciate your kind words. Guiding customers through the design process and helping bring a vision to life is such a special part of what we do, so it’s fantastic to hear that your new ring turned out to be the ring of your dreams.
Your combination of sentimental natural diamonds with lab grown diamonds sounds absolutely beautiful, and we’re so glad you’re happy with the final result.
Thank you again for your recommendation and for trusting us with such a meaningful piece.
Best wishes,
JR, Wongs Jewellers 💍
Tennis Bracelet and Earings
Just picked up my diamond tennis bracelet . Had some diamonds taken out of it and Wong’s made me the most beautiful drop earrings. All the work was done by Max. I love them. Excellent service from start to finish.
April 28, 2026
Unprompted review
Reply from Wongs Jewellers
Dear Susan,
Thank you so much for your lovely review. It’s fantastic to hear that you’re so pleased with your new drop earrings and your diamond tennis bracelet.
Max will really appreciate your kind words. Transforming sentimental and beautiful jewellery into something new and wearable is always such a special process, so we’re so pleased you love the final result.
Thank you again for your support and for trusting us with your jewellery. We hope to welcome you back again soon.
Best wishes,
JR, Wongs Jewellers 💍
100000%…
You couldn’t review this experience anything other than a 5 star! The best time, making memories with my best friend x
April 10, 2026
Reply from Wongs Jewellers
Dear Laura,
Thank you so much for your lovely review. It’s so nice to hear you had such a great time and were able to make special memories with your best friend.
That’s exactly what we hope every visit feels like. We really appreciate you sharing this with us and hope to see you both again soon.
Best wishes,
JR, Wongs Jewellers 💍
The customer service was amazing
The customer service was amazing, they helped me chose an amazing ring after I was let down by another company. I couldn't recommend them enough, they're professional and have an immaculate selection of rings inside of a beautiful shop.
Thank you so much for everything.
April 6, 2026
Unprompted review
Reply from Wongs Jewellers
Dear Jonathan,
Thank you so much for your kind review. We’re really pleased we could step in and help after your previous experience and support you in finding the right ring.
It’s great to hear that you felt well looked after and enjoyed both the service and the selection in store. Moments like this are important, so it means a lot to know we could make it a positive one for you.
Thank you again for your recommendation and we hope to see you again in the future.
Best wishes,
JR, Wongs Jewellers 💍
Personal touch was nice
Personal touch was nice. Design and workmanship of both ring and pendant was first class and are one off pieces of exquisite jewelry. Would not hesitate of returning for another individual experience.
April 22, 2026
Unprompted review
Reply from Wongs Jewellers
Dear Norman,
Thank you for your kind review. It’s great to hear that you valued the personal touch and that you’re so pleased with the design and workmanship of your ring and pendant. Creating one of a kind pieces is something we take real pride in.
We really appreciate your feedback and look forward to welcoming you back for another individual experience in the future.
Best wishes,
JR, Wongs Jewellers 💍
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