I have used Wongs jewellers twice now to have diamonds set into new rings, once 22 years ago & just a couple of weeks ago, I would'nt go anywhere else. Such a great personal experience dealing with t... See more
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Review summary
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Zara and the team at Wongs were so understanding , helpful and supportive when we went to have our mum & dads wedding bands and few other personal pieces remodelled . Zara gave us the time and guida... See more
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My partner treated me to a 40th birthday gift from Wongs Liverpool. Charlie Moglione looked after me and my partner from start to finish, she gave us such a lovely pleasant experience whilst we were... See more
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Not just the beautiful space, it’s the environment and the gorgeous people working there that make Wongs Jewellers what it is. I think that ethos must come from the top down, Mr & Mrs Wong are lovely... See more
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Company details
Written by the company
Wongs is a family-owned jeweller with over 50 years of experience in handcrafting and sourcing exceptional jewellery. Based in Liverpool and Manchester, we are specialists in bridal jewellery, from bespoke engagement rings to traditional wedding and eternity rings.
Contact info
Whitechapel, L1 6DS, Stanley Street, United Kingdom
- 0151 236 1552
- info@wongsjewellers.co.uk
- www.wongsjewellers.co.uk
4.9
Excellent
158 reviews
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Replied to 100% of negative reviews
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Exceptional Service - Danny made the whole experience special
I had a fantastic experience at Wongs Jewellers in Manchester, specifically thanks to Danny. He guided me through the entire process of creating a custom engagement ring, and his expertise was second to none.
Danny was incredibly patient while we looked through various stone options to find the perfect natural purple sapphires and diamonds. He kept me updated every step of the way, from the initial design to the final workshop completion. His communication was brilliant, and he handled my many questions with total professionalism and a genuine passion for his work.
If you’re looking for a personal, high-quality service for a special occasion, I can’t recommend Danny and the team at Wongs enough. They made what could have been a daunting process feel like a real celebration.
March 3, 2026
Unprompted review
Reply from Wongs Jewellers
Dear Brandom,
Thank you so much for your fantastic review. It’s great to hear that Danny supported you so well throughout the process of creating your custom engagement ring.
He’ll really appreciate your kind words about his patience, communication and expertise. Taking the time to guide you through each step, from selecting the perfect purple sapphires to the final piece, is exactly what we aim for.
We’re so pleased the experience felt exciting and enjoyable, and not overwhelming. That balance is really important when creating something so meaningful.
Thank you again for your recommendation. We hope to welcome you back again soon.
Best wishes,
JR, Wongs Jewellers 💍
Ive been going to Wongs for my…
Ive been going to Wongs for my jewellery for over 10 years now. I honestly wouldn't go anywhere else. I took my parents in to have my mums weds ring remodelled and they were both blown away by the service provided. Anna was so professional and caring and we even had to chance to meet Brian Wong 🥰
April 9, 2026
Unprompted review
Reply from Wongs Jewellers
Dear Mrs Miller,
Thank you so much for your wonderful review and for your loyalty over the past 10 years. It truly means the world to us.
We’re delighted to hear that your parents felt so well looked after and that Anna helped make the experience of remodelling your mum’s wedding ring so special. It’s also lovely to know you had the chance to meet Brian Wong during your visit.
Thank you again for your kind words and continued support. We look forward to welcoming you and your family back again soon.
Best wishes,
JR, Wongs Jewellers 💍
Fantastic visit
Anna was so welcoming and all the staff were fantastic and made my daughter feel so special. She got her ears pierced and was so happy after our visit.
April 3, 2026
Unprompted review
Reply from Wongs Jewellers
Dear Alison,
Thank you so much for your lovely review. We’re so pleased to hear that Anna and the team made your visit such a special one for your daughter.
It’s wonderful to know she felt comfortable and happy during her ear piercing experience. Creating moments like that is really important to us.
We truly appreciate your kind words and hope to welcome you both back again soon.
Best wishes,
JR, Wongs Jewellers 💍
We booked in for an engagement ring…
We booked in for an engagement ring repair in Manchester. The service we received was top notch!! Professional and a clear explanation of what needed to be done. Price was also very tranaparent and great value for money!!
March 20, 2026
Unprompted review
Reply from Wongs Jewellers
Dear Adam,
Thank you so much for your great review. We’re delighted to hear that you had such a positive experience with us in Manchester.
It’s wonderful to know that the team provided clear, professional guidance and transparent pricing throughout your repair. We always aim to make the process as straightforward and reassuring as possible.
We really appreciate your kind words and hope to welcome you back again in the future.
Best wishes,
JR
Wongs Jewellers 💍
Thank you Wongs
My fiancé bought my engagement ring from Wongs and we went together to get my ring resized. Our appointment was made extra special with a complimentary glass of prosecco and a bottle to take home alongside pictures of our proposal on the television screen. Anna in particular made our experience wonderful.
March 15, 2026
Unprompted review
Reply from Wongs Jewellers
Dear Megan,
Thank you so much for your lovely review. We’re delighted to hear that your visit to have your engagement ring resized was made so special.
Anna will be thrilled to know she helped create such a memorable experience for you both. From the Prosecco to sharing your proposal photos, it’s those little touches that mean so much, so we’re really pleased you enjoyed them.
Thank you again for your kind words and we hope to welcome you back again soon.
Best wishes,
JR
Wongs Jewellers 💍
Over the last 25years I have had a few…
Over the last 25years I have had a few pieces of jewellery made at wongs & have been nothing but blown away by how amazing they are. From the minute you walk through the door to the day you receive your jewellery piece you are treated amazingly. I have just had 3 deceased family members wedding rings pluss my own all melted down and made into one ring and it exceeded all of my expectations it is beautiful. Thank you I cannot thank you enough💗
March 8, 2026
Unprompted review
Reply from Wongs Jewellers
Hi there,
Thank you so much for your beautiful review and for your loyalty over the past 25 years. It truly means the world to us that you have continued to trust us with such special and meaningful pieces.
We are incredibly honoured to have been part of creating your new ring, combining such sentimental family jewellery into one piece. Knowing it exceeded your expectations and holds so much meaning makes what we do so worthwhile.
Thank you again for your kind words and continued support. We look forward to welcoming you back whenever you’re ready for your next special piece.
Best wishes,
JR
Wongs Jewellers 💍
Clueless lad trying to buy an engagement ring.
This was a lovely experience buying my first and hopefully last engagement ring. Even though I was in a rush as I was going to be meeting my partner, the woman who helped me was Daisy. I was quite clueless when it came to ring sizes and all the different types and finished. Daisy was super helpful and made this special moment even more special.
February 23, 2026
Unprompted review
Reply from Wongs Jewellers
Hi Jay,
Thank you so much for taking the time to leave us this fantastic review. We're so glad you had a wonderful experience with us and Daisy will be so glad she was able to help and guide you through this special process.
We wish you all the best with your engagement and hope to see you and your partner soon!
Best wishes,
The Wongs Jewellers Team 💍✨
A gorgeous experience at Wongs
We dropped into the gorgeous Wongs store in the Arndale centre yesterday when browsing for wedding rings. We simply wanted to get a feel for what was on offer and we were greeted in a friendly, non pushy way by Daisy who instantly made us feel comfortable.
Daisy was amazing with us and we quickly found rings which were exactly what we were looking for. After confirming our order, Daisy offered to show us around the workshop which felt like such a treat to understand the craftsmanship which goes into the finer details of the jewellery we had bought into. All round the experience was amazing and we can’t wait to collect our gorgeous rings!
February 28, 2026
Unprompted review
Reply from Wongs Jewellers
Dear Steph,
Thank you so much for your lovely review. We’re delighted to hear that your visit to Wongs Manchester was such a positive experience.
Daisy will be thrilled to hear your kind words. It’s wonderful to know she helped you feel comfortable, guided you to find the perfect rings, and made your time in the store so enjoyable. We’re also glad you enjoyed the workshop tour and got a glimpse into the craftsmanship behind our jewellery.
We can’t wait to welcome you back to collect your gorgeous rings and hope they bring you many happy memories.
Best wishes,
The Wongs Jewellers Team 💍
Welded bracelets- amazing service!
Me and my partner had a wonderful experience with Wongs Jewellers. We both got welded bracelets. The staff were incredibly welcoming and personable. The whole thing from start to finish was really enjoyable.
I would highly recommend.
February 22, 2026
Unprompted review
Reply from Wongs Jewellers
Dear Nicole,
Thank you so much for your lovely review. We’re thrilled to hear that you and your partner had such an enjoyable experience creating your welded bracelets.
It’s wonderful to know that our team made you feel so welcome and looked after from start to finish. We really appreciate your recommendation and hope your bracelets bring you both lots of happy memories.
Best wishes,
The Wongs Jewellers Team 💍
Excellent
Excellent communication prior to the appointment and such a lovely welcome. Anna was so friendly, taking things at our speed and giving us lots of options and time to choose. A lovely experience!!
February 6, 2026
Unprompted review
Reply from Wongs Jewellers
Dear Jennifer,
Thank you so much for your kind review. We’re delighted to hear that your experience with us was so enjoyable from start to finish.
Anna will be thrilled to know that her friendly guidance and patience helped you feel comfortable and supported while choosing your piece. We’re so pleased you had a lovely experience and hope to welcome you back again soon.
Best wishes,
The Wongs Jewellers Team 💍
What a lovely experience
The staff were very friendly and welcoming. Our appointment was with Tracey she was very polite and informative her personality and knowledge were exemplary.
February 20, 2026
Unprompted review
Reply from Wongs Jewellers
Dear Barbara,
Thank you so much for your lovely review. We’re delighted to hear that Tracey made your appointment such a positive experience.
Tracey will be thrilled to know that her knowledge and friendly approach were appreciated. We’re so pleased you felt welcomed and well looked after, and we hope to see you again soon.
Best wishes,
The Wongs Jewellers Team 💍
A bespoke experience
The customer service was brilliant, especially Danny. I walked into the store without an appointment and started looking around, a lovely member of staff approached and asked what I was looking for, that she would see that someone was with me soon and (soon enough) someone did come get me. Danny got me coffee and then asked about my fiancée and I, really got to know what we wanted and then suggested rings based on that. It was an entirely bespoke experience and I learnt so much from it.
February 14, 2026
Unprompted review
Reply from Wongs Jewellers
Dear Adil,
Thank you so much for your wonderful review. We’re thrilled to hear that Danny made your visit such a special and personalised experience.
It’s great to know that you felt well looked after from the moment you walked in, and that Danny’s guidance helped you find rings that were perfect for you and your fiancée. Creating a bespoke experience and helping customers feel informed and supported is exactly what we aim for, so it’s fantastic to hear that came across.
We really appreciate your kind words and look forward to welcoming you both back again soon.
Best wishes,
The Wongs Jewellers Team 💍
It was the most wonderful experience…
It was the most wonderful experience from start to finish.
Gavin went above and beyond the call of duty to find the most beautiful bracelet for my nieces 21st birthday
Excellent communication!
The staff are so friendly, you are made to feel special. They make time to chat with you, you are not rushed and a welcome drink is offered,
February 12, 2026
Unprompted review
Reply from Wongs Jewellers
Dear Irene,
Thank you so much for your lovely review. We’re delighted to hear that your experience with Gavin and the team was so positive and memorable.
Gavin will be thrilled to know that his efforts to help you find the perfect bracelet were appreciated. It’s wonderful to hear that you felt welcomed, well looked after, and able to take your time choosing the gift.
We really appreciate your kind words and hope your niece enjoys her special bracelet for many years to come.
Best wishes,
The Wongs Jewellers Team 💍
Fantastic customer service was made to…
Fantastic customer service was made to feel special
February 13, 2026
Unprompted review
Reply from Wongs Jewellers
Dear Janice,
Thank you so much for your lovely review. We’re delighted to hear that you felt so well looked after and made to feel special during your visit.
Our team always aims to provide a welcoming and personal experience, and it’s wonderful to know that came across. We hope to see you again soon.
Best wishes,
The Wongs Jewellers Team 💍
Exactly what I wanted quality delvered…
Exactly what I wanted quality delvered on time. Met all my expectations
February 5, 2026
Reply from Wongs Jewellers
Dear Roy,
Thank you for your kind review. We’re delighted to hear that your experience met your expectations and that you were pleased with the quality and timely delivery.
We really appreciate your feedback and hope to welcome you back again soon.
Best wishes,
The Wongs Jewellers Team 💍
We went into Wongs Jewellers in…
We went into Wongs Jewellers in Manchester Arndale. The shop is so spacious with different seating areas. I decided to have my Diamond Engagement remodelled . It was so strange waiting 4 weeks without my ring. However, when Jenny opened the box i was stunned she panicked and said "whats the matter don't you like it"? I chokingly replied it is absolutely gorgeous. Thank you to all the staff xx
February 8, 2026
Unprompted review
Reply from Wongs Jewellers
Dear Angela,
Thank you so much for your lovely review. We’re delighted to hear that you are thrilled with your remade engagement ring.
Jenny and the team will be so pleased to hear your kind words. It’s wonderful to know that the process, from start to finish, made the experience enjoyable and memorable, even during the wait.
We really appreciate you sharing your experience and hope your gorgeous ring brings you many happy memories.
Best wishes,
The Wongs Jewellers Team 💍
Ring resized…
I booked an appointment at Wong's to get a ring resized which I was a little apprehensive about at first but your lovely employee 'Charlie' reassured me and guided me to my best fit!
My ring was ready to collect in just over an hour. Great service, pleasant experience and 'Charlie is very professional and knowledgeable'. She's an 'asset' to Wongs!
Thank you
February 6, 2026
Unprompted review
Reply from Wongs Jewellers
Dear Tanya,
Thank you so much for your wonderful review. We’re delighted to hear that Charlie made your ring resizing experience so smooth and reassuring.
Charlie will be thrilled to know you appreciated her professionalism and guidance. We’re also pleased that your ring was ready so quickly and that the whole visit was pleasant.
We really appreciate your kind words and look forward to welcoming you back to Wongs again soon.
Best wishes,
The Wongs Jewellers Team 💍
Personal touches
We stumbled upon Wongs Jewellers in the Manchester Arndale shopping centre on our day visit to the city from Cumbria. The shop is lovely with different seating areas and had only been open for 5 weeks.
Daisy was very attentive on our impromptu visit. She listened to what I wanted and found a ring that was different and so pretty. The chosen ring is to be made in platinum and it was explained that this would take around 4 weeks to complete.
All the staff were very helpful and I would definitely recommend a visit.
January 31, 2026
Unprompted review
Reply from Wongs Jewellers
Dear Paula,
Thank you so much for your kind review. We’re delighted to hear that your visit to Wongs Manchester was such a positive experience.
Daisy will be thrilled to know that her attention and guidance helped you find a ring you love. It’s wonderful that you enjoyed the visit and felt well supported by the team throughout the process, from choosing your design to understanding the platinum creation timeline.
We really appreciate your recommendation and hope to welcome you back when your beautiful ring is ready.
Best wishes,
The Wongs Jewellers Team 💍
Fantastic staff
We attended wongs to pick our wedding rings and served by Anna she is the most loveliest person so passionate in her job and she did the best for us I love my rings thank you Anna
January 25, 2026
Unprompted review
Reply from Wongs Jewellers
Dear Emma,
Thank you so much for your lovely review. We’re thrilled to hear that Anna made your experience choosing wedding rings so special.
Anna will be delighted to hear your kind words. It’s wonderful to know that her passion and care helped you find rings that you love.
We really appreciate you sharing your experience and hope your rings bring you many happy memories.
Best wishes,
The Wongs Jewellers Team 💍
Danny was very warm and welcoming
Danny was very warm and welcoming, and helped us understand all our options regarding a wedding band.
January 10, 2026
Unprompted review
Reply from Wongs Jewellers
Dear Signum,
Thank you for your lovely review. We’re delighted to hear that Danny made you feel so welcome and helped guide you through all your options for a wedding band.
Danny will be pleased to know that his support and advice were appreciated. We hope you enjoy your wedding band and look forward to welcoming you back to Wongs soon.
Best wishes,
The Wongs Jewellers Team 💍
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