I have used Wongs jewellers twice now to have diamonds set into new rings, once 22 years ago & just a couple of weeks ago, I would'nt go anywhere else. Such a great personal experience dealing with t... See more
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Review summary
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Zara and the team at Wongs were so understanding , helpful and supportive when we went to have our mum & dads wedding bands and few other personal pieces remodelled . Zara gave us the time and guida... See more
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My partner treated me to a 40th birthday gift from Wongs Liverpool. Charlie Moglione looked after me and my partner from start to finish, she gave us such a lovely pleasant experience whilst we were... See more
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Not just the beautiful space, it’s the environment and the gorgeous people working there that make Wongs Jewellers what it is. I think that ethos must come from the top down, Mr & Mrs Wong are lovely... See more
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Company details
Written by the company
Wongs is a family-owned jeweller with over 50 years of experience in handcrafting and sourcing exceptional jewellery. Based in Liverpool and Manchester, we are specialists in bridal jewellery, from bespoke engagement rings to traditional wedding and eternity rings.
Contact info
Whitechapel, L1 6DS, Stanley Street, United Kingdom
- 0151 236 1552
- info@wongsjewellers.co.uk
- www.wongsjewellers.co.uk
4.9
Excellent
158 reviews
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Replied to 100% of negative reviews
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Amazing customer service from Zara
Amazing customer service from Zara, who was extremely knowledgeable and friendly, and all the staff at Wongs. Zara gave me fantastic advice in terms of the service my ring required and it was returned looking brand new. This is a first class jewellers and highly recommended.
January 17, 2026
Unprompted review
Reply from Wongs Jewellers
Hi Heidi,
Thank you so much for your wonderful review. ✨
We’re delighted to hear about your experience and that Zara was able to give you such knowledgeable and friendly advice. She’ll be so pleased to know how happy you were with the service and the result - returning your ring looking brand new is exactly what we aim for.
Thank you for your kind recommendation and support. We look forward to welcoming you back to Wongs again in the future 💛
Best wishes,
The Wongs Jewellers Team 💍
Great personal intimate service
Great personal intimate service, good comms, item as desired.
December 30, 2025
Reply from Wongs Jewellers
Hi Nicholas,
Thank you so much for taking the time to write this review, we really appreciate it. We're so glad you had a wonderful experience with us. It was a pleasure to look after you and we hope to see you again soon!
Best wishes,
The Wongs Jewellers Team 💍
Reply from Wongs Jewellers
Hi Emma,
Thank you so much for taking the time to leave us a review! We truly appreciate the feedback and we strive give professional service every time. We hope to see you in Wongs again soon.
Best wishes,
The Wongs Jewellers Team 💍
Ring re-sized too big.
Ring re-sized too big.
My ring was bigger than the ring sample tried on.
Very disappointed with the service as wasn’t cheap to have the works done.
Staff unhelpful.
December 30, 2025
Unprompted review
Reply from Wongs Jewellers
Good afternoon,
We’re really sorry to hear about your experience and appreciate you taking the time to share your feedback. This is certainly not the level of service we aim to provide, and we’d like the opportunity to look into this further for you.
If you’d be happy to get in touch with us directly, our store manager would be more than willing to investigate what’s happened and work with you to find a resolution.
Please contact us at your earliest convenience by calling the store or emailing us at info@wongsjewellers.co.uk , and we’ll do our very best to put things right.
Best wishes,
The Wongs Jewellers Team
Wedding rings ❤️
I have been going to Wongs since I was a little girl when it was a simple work shop where I would take my scrap gold and Mr Wong would make me a stunning bangle. ❤️ Over the years I have had both purchased jewellery and designed pieces. Would not go anywhere else for special items of jewellery. Family run local business with great customer service and expertise. Our last items were our wedding rings and we are over the moon. Exceeded our expectations. Thank you Jenny for all your guidance and patience.
December 12, 2025
Unprompted review
Reply from Wongs Jewellers
Thank you so much for your beautiful review. It’s incredibly special to hear that you’ve been part of the Wongs journey since our early workshop days. Stories like yours remind us just how important those long-standing relationships are.
We’re truly honoured that you continue to trust us with your special pieces, from bespoke designs to your wedding rings. Jenny will be so pleased to hear your kind words - her care and attention always shine through.
Thank you again for your continued support and loyalty. We look forward to creating many more meaningful pieces with you in the years to come.
Best wishes,
The Wongs Jewellers Team 💍
Luxury experience, gorgeous staff
Not just the beautiful space, it’s the environment and the gorgeous people working there that make Wongs Jewellers what it is. I think that ethos must come from the top down, Mr & Mrs Wong are lovely and it really feels like luxury as soon as you walk into the space. If you only ever get to treat yourself once to a beautiful piece of jewellery, make sure it’s from Wongs Jewellers
December 20, 2025
Unprompted review
Reply from Wongs Jewellers
Dear Jen,
Thank you so much for your kind words. We’re truly touched by your lovely feedback and so glad to hear that your experience captured what Wongs is all about.
It means a lot to know you felt the warmth and care of our team, and we’ll be sure to share your kind comments with Mr and Mrs Wong. Creating a welcoming and luxurious experience for every customer is something we’re passionate about, and we're so pleased that came across during your visit.
Thank you again for your support and for choosing us for such a special treat. We hope to welcome you back again soon.
Best wishes,
The Wongs Jewellers Team 💍
Incredible Team and Beautiful Jewellery at Wongs Manchester!
I had the pleasure of visiting Wongs Jewellery Manchester, which just opened yesterday, and what a wonderful experience it was! I met Mr. Wong, Mrs. Wong, and their family members, and the entire team was incredibly welcoming and made the experience feel very personal!
A special mention to Anna, whom I first met at the River Island pop up representing Wongs. She is so lovely and knowledgeable about the jewellery pieces, making every interaction a joy.
I went for the opening and even got a welded bracelet the next day, something I’ve had from Wongs before and absolutely loved!
The combination of beautiful jewellery, personal service, and a warm, friendly team makes Wongs Jewellery Manchester a must-visit. Can’t wait to see more from them!
December 19, 2025
Unprompted review
Reply from Wongs Jewellers
Dear Vanessa,
Thank you so much for your lovely review. We’re absolutely thrilled that you joined us for the opening of our Manchester store and that your experience was such a special one.
It was a pleasure to welcome you back, and we're so glad you had the chance to see some familiar faces, including Anna. She’ll be delighted to read your kind words. It means a lot to us that her knowledge and warmth made such a lasting impression.
We’re so pleased you love your welded bracelet and that the atmosphere and service felt so personal - that’s exactly what we aim for. Thank you again for your support and for being part of this exciting new chapter with us. We can’t wait to welcome you back again soon.
Best wishes,
The Wongs Jewellers Team 💍
Had the best experience at Wongs…
Had the best experience at Wongs Jewellers! Absolutely amazing experience at Wong’s Jewellers. The staff were welcoming, knowledgeable and genuinely took the time to help. The quality and craftsmanship of the jewellery is outstanding, with such a beautiful selection to choose from. Exceptional customer service from start to finish, highly recommend and will definitely be returning.
December 19, 2025
Unprompted review
Reply from Wongs Jewellers
Dear Tasneem,
Thank you so much for your lovely review. We’re delighted to hear that you had such a positive experience with us and that both the service and craftsmanship stood out.
Our team takes great pride in offering a warm welcome and expert guidance, so it means a lot to know you felt supported from start to finish.
Thank you for your kind recommendation. We look forward to welcoming you back again soon.
Best wishes,
The Wongs Jewellers Team 💍
Me and my partner visited wongs for an…
Me and my partner visited wongs for an engagement ring upgrade.
Zara was great, she had so much knowledge and nothing was too big of an ask on such a busy day before Christmas . Gorgeous shop and gorgeous jewellery !
Thank you Zara x
December 19, 2025
Unprompted review
Reply from Wongs Jewellers
Dear Jodi,
Thank you so much for your lovely review. We're so pleased to hear that you and your partner had a great experience upgrading your engagement ring.
Zara will be thrilled to know her knowledge and support made the visit so special, especially during such a busy time. It means a lot to us that you felt well looked after.
We’re so glad you enjoyed the showroom and your time with us. Thank you again for your kind words - we hope to welcome you back again soon.
Best wishes,
The Wongs Jewellers Team 💍
Fabulous service we were shown the…
Fabulous service we were shown the workshop offered prosecco and well informed of the welding process can't wait to add charms highly recommended great mother and daughter bonding experience
December 11, 2025
Reply from Wongs Jewellers
Dear Kerrie,
Thank you for your lovely review. We're so glad you and your daughter had such a great time during your welded bracelet experience.
It’s wonderful to hear you enjoyed the workshop tour, the Prosecco, and learning more about the process. We love creating memorable moments, and it’s even better when it’s shared between family.
We can’t wait to welcome you back when you’re ready to add your charms. Thank you again for the recommendation.
Best wishes,
The Wongs Jewellers Team 💍
Visited to look for wedding rings
Visited to look for wedding rings, personal service from door person, to carefully selected rings from Charlie who found us 2 really nice and suitable rings within budget. Measurements were taken rings ordered appointment made and when we went back although busy same service as above, definitely recommended wongs, even if its just a necklace or rings give these guys a visit.
December 13, 2025
Unprompted review
Reply from Wongs Jewellers
Dear Neil,
Thank you so much for your kind review. We're delighted to hear that your experience with us was such a positive one, from the warm welcome at the door to finding the perfect rings with Charlie’s help.
It’s great to know that even during a busy time, you still received the same level of personal service. We’re so pleased we could help you find beautiful rings within your budget and make the process smooth and enjoyable.
Thank you for your recommendation. Whether it’s wedding rings or something special like a necklace, we’ll always be here to help.
Best wishes,
The Wongs Jewellers Team 💍
Bracelet
Easy to order on line great quality bracelet really good price prompt delivery excellent service
December 3, 2025
Reply from Wongs Jewellers
Dear Mr Delahunty,
Thank you for your kind review. We're so pleased to hear you had a smooth online shopping experience and that you're happy with the quality, price, and service.
We hope you enjoy your bracelet and look forward to welcoming you back in the future.
Best wishes,
The Wongs Jewellers Team 💍
My daughter and I went for the 'Welded…
My daughter and I went for the 'Welded Experience' and were looked after by Daisy. She was amazing!! She made the whole experience extra special. We both had matching bracelets which look lovely. On arrival there was Prosecco available or cold drinks. Daisy was amazing putting our bracelets on explaining every detail as she did. She is an absolute asset to Wongs! Thank you so much Daisy I will become back to see you 🩷🌸🩷
December 5, 2025
Unprompted review
Reply from Wongs Jewellers
Dear Alison,
Thank you so much for your lovely review. We’re thrilled to hear that you and your daughter enjoyed the Welded Experience and that Daisy made it so special from start to finish.
It’s great to know you loved your matching bracelets and felt so well looked after. Daisy will be over the moon with your kind words - she truly is a star and we’re lucky to have her on the team.
We can’t wait to welcome you back again soon!
Best wishes,
The Wongs Jewellers Team 💍
My daughter had the best experience…
My daughter had the best experience getting her ears pierced thank you so much
November 25, 2025
Reply from Wongs Jewellers
Dear Hannah,
Thank you so much for your kind words. We're so pleased to hear your daughter had a great experience getting her ears pierced. It means a lot to know we could help make it special for her.
We hope she’s loving her new earrings, and we’d be delighted to welcome you both back anytime.
Best wishes,
The Wongs Jewellers Team 💍
Highly recommend
I had my little girls ears pierced by Zara yesterday and the service was amazing from start to finish both Zara and Brooke were amazing and kept my little girl entertained& distracted the whole time as well as gifting her a little teddy and certificate the whole team are lovely. Highly recommend
November 27, 2025
Unprompted review
Reply from Wongs Jewellers
Dear Franki,
Thank you so much for your lovely review. We're so happy to hear your little girl's ear piercing experience was such a positive one. Zara and Brooke will be thrilled to know they helped make it fun, relaxed, and memorable.
It’s lovely to hear she enjoyed the teddy and certificate too - we always want little ones to feel proud of their big moment!
Thank you again for your recommendation. We hope to welcome you both back again soon.
Best wishes,
The Wongs Jewellers Team 💍
Amazing experience
My friend and I had an amazing experience here getting matching welded bracelets. From the moment we walked in to the moment we left we were made to feel special & the video that went on instagram is a great reminder of our time spent here.
November 7, 2025
Reply from Wongs Jewellers
Dear Emma,
Thank you so much for your lovely review. We're so pleased to hear you and your friend had such a special experience getting your matching welded bracelets.
It’s great to know you enjoyed the Instagram video too – we love being able to capture those memorable moments.
We hope your bracelets always remind you of a fun and meaningful day, and we’d love to welcome you both back again soon.
Best wishes,
The Wongs Jewellers Team 💍
Top Quality Jewellers and amazing…
Top Quality Jewellers and amazing service! My daughter had her ears pierced for her birthday and it was made into a lovely occasion for her by the wonderful and helpful staff members :)
November 7, 2025
Reply from Wongs Jewellers
Dear Caroline,
Thank you so much for your kind words. We're delighted to hear your daughter had such a lovely birthday experience with us.
Making these moments special means a lot to our team, so it’s wonderful to know you both felt well looked after.
We hope she’s loving her new earrings, and we’d be thrilled to welcome you back anytime.
Best wishes,
The Wongs Jewellers Team 💍
Custom Necklace
I had a necklace made by Wongs for my 21st birthday with a custom charm and engraving of my late father's writing and it turned out so perfectly! A special shout out to Anna who helped me the whole time and made my experience collecting my necklace so so so special! A huge thank you to Anna and everyone at Wongs for making my vision come to life! Xx
November 3, 2025
Unprompted review
Reply from Wongs Jewellers
Hi Jessica,
Thank you so much for your lovely review. We’re delighted to hear that your custom necklace turned out just as you’d hoped, especially with such meaningful engraving. Anna will be thrilled to know she helped make the experience special for you - we’ll be sure to pass on your kind words. Thank you again for trusting us with such an important piece.
Best wishes,
The Wongs Jewellers Team
Zara and the team at Wongs were so…
Zara and the team at Wongs were so understanding , helpful and supportive when we went to have our mum & dads wedding bands and few other personal pieces remodelled .
Zara gave us the time and guidance we needed at such an emotive time for us. She’s a credit to the company. We met with Mr Wong and his team to see where the magic happens ! X we are delighted with our new rings and would highly recommend.
November 12, 2025
Unprompted review
Reply from Wongs Jewellers
Hi Donna,
Thank you so much for your thoughtful review. We’re really pleased to hear that Zara and the team were able to support you through such a meaningful remodelling process. It’s wonderful that you had the chance to meet Mr Wong and see the workshop too - the team will be delighted to know their guidance made a difference. We’re so glad you’re happy with your new rings and truly appreciate your recommendation.
Best wishes,
The Wongs Jewellers Team
22 year old Gold bangle looking brand new
I have been to wongs for 15 years, they designed my engagement and wedding ring. Always have stayed perfect
Today iv picked up a bangle that iv had for 22 years, it needed some work on it to be able to wear it again and I’m amazed at how good the quality of work is, it looks brand new. I am so happy to have it back. The service is always great
Thank you so much!
November 7, 2025
Unprompted review
Reply from Wongs Jewellers
Hi Samantha,
Thank you so much for your lovely review and for being a loyal Wongs customer over the years - it truly means a lot to us. We’re delighted to hear how happy you are with your bangle and that it feels brand new again after all this time. It’s always a pleasure to help care for your treasured pieces, and we’re so pleased you’ve consistently enjoyed the service you’ve received.
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