I have used Wongs jewellers twice now to have diamonds set into new rings, once 22 years ago & just a couple of weeks ago, I would'nt go anywhere else. Such a great personal experience dealing with t... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Zara and the team at Wongs were so understanding , helpful and supportive when we went to have our mum & dads wedding bands and few other personal pieces remodelled . Zara gave us the time and guida... See more
Company replied
My partner treated me to a 40th birthday gift from Wongs Liverpool. Charlie Moglione looked after me and my partner from start to finish, she gave us such a lovely pleasant experience whilst we were... See more
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Not just the beautiful space, it’s the environment and the gorgeous people working there that make Wongs Jewellers what it is. I think that ethos must come from the top down, Mr & Mrs Wong are lovely... See more
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Company details
Written by the company
Wongs is a family-owned jeweller with over 50 years of experience in handcrafting and sourcing exceptional jewellery. Based in Liverpool and Manchester, we are specialists in bridal jewellery, from bespoke engagement rings to traditional wedding and eternity rings.
Contact info
Whitechapel, L1 6DS, Stanley Street, United Kingdom
- 0151 236 1552
- info@wongsjewellers.co.uk
- www.wongsjewellers.co.uk
4.9
Excellent
158 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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9 year old’s ear piercing
The team at Wongs were brilliant with my daughter, explaining everything that was happening and making her feel really special. She loves her studs and is looking forward to coming back for some new earrings as soon as she can
October 19, 2025
Reply from Wongs Jewellers
Hi Rick,
Thank you so much for your kind review! We’re delighted to hear your daughter felt comfortable and special during her visit - the team will be so pleased to know their approach made a difference. We’re glad she loves her new studs and we look forward to welcoming her back when she’s ready for her next pair!
Best wishes,
The Wongs Jewellers Team
Workshop appointment
At both our appointments we were made welcome and dealt with efficiently and in a friendly manner by Tracey. Ours was a workshop visit, the outcome was very satisfactory
October 25, 2025
Unprompted review
Reply from Wongs Jewellers
Hi there,
Thank you for taking the time to share your feedback! We’re so pleased to hear that Tracey made you feel welcome and that your workshop visit went smoothly. It’s great to know you were happy with the outcome, and we’ll be sure to pass your kind words on to her.
Best wishes,
The Wongs Jewellers Team
Great service from start to finish
I needed a ring resizing, as my partner and I were using my nan's ring as our engagement ring but it didn't fit. With it having so much sentimental value I was nervous to hand it over to any workshop, but with the good reviews for Wongs I decided to go there. I'm glad I did choose Wongs as they did an amazing job. Their workshop is on site so I didn't have to worry about having the ring sent away, and the turnaround time was reasonable considering its probably getting busy before Christmas. I would especially like to thank Daisy who was extremely helpful when I picked up the ring, and was professional and patient with me when I had made a mistake.
October 23, 2025
Unprompted review
Reply from Wongs Jewellers
Hi Jenna,
Thank you so much for sharing your experience with us. We’re delighted to hear you felt confident leaving such a sentimental piece in our care and that you’re pleased with the result. Daisy will be so happy to know her help made the process smooth and reassuring for you. We really appreciate your trust in Wongs and wish you and your partner all the best with your engagement!
Best wishes,
The Wongs Jewellers Team
It's a pleasure shopping there
It's a pleasure shopping there. The ambience is just right. Having a goldsmith on site means that any adjustments can be made within a short time, meaning you don't need to return another day. Zara was very helpful.
October 20, 2025
Unprompted review
Reply from Wongs Jewellers
Hi Norman,
Thank you for your kind review! We’re so pleased to hear you enjoyed your experience and appreciated the convenience of having our goldsmiths on site. Zara will be delighted to know her assistance made your visit even better. We look forward to welcoming you back soon.
Best wishes,
The Wongs Jewellers Team
Bespoke Jewellery
Jenny was so accommodating of our needs after being let down by other jewellers. She listened to what we wanted, gave advice and helped us every step of the way. She was kind and patient. We are super pleased with our bespoke jewellery and can’t thank the wongs team enough for all their input.
October 19, 2025
Unprompted review
Reply from Wongs Jewellers
Hi Emily,
Thank you so much for your lovely review! We’re delighted to hear that Jenny and the team were able to help bring your ideas to life and make the process such a positive experience. It’s wonderful to know you’re so pleased with your bespoke jewellery - your kind words mean a lot to us all.
Best wishes,
The Wongs Jewellers Team 💍
Great customer service from Daisy
Great customer service from Daisy, always available to answer questions and very helpful throughout the process.
October 13, 2025
Unprompted review
Reply from Wongs Jewellers
Hi there,
Thank you so much for taking the time to leave us a review, we massively appreciate it and Daisy will be thrilled to hear you were happy with her service.
Best regards,
The Wongs Jewellers Team 💍
Daisy was professional
Daisy was professional, polite, courtesy, accurate and friendly in her dealing with us
October 12, 2025
Unprompted review
Reply from Wongs Jewellers
Thank you for your kind feedback. We're so pleased to hear that Daisy made such a positive impression during your visit.
We'll be sure to pass on your lovely comments to her. We hope to welcome you back to Wongs again soon.
Best regards,
The Wongs Jewellers Team 💍
Excellent
From the time you arrive until the moment you leave, you are very well looked after. The staff team are welcoming and understand what it is you are looking for. Communication is great and Zara (who looked after me) was very professional yet warm & welcoming. You can always expect nothing short of excellent at Wongs.
October 9, 2025
Unprompted review
Reply from Wongs Jewellers
Dear Angela,
Thank you for your kind words. We're so pleased to hear that you felt well looked after during your visit and that Zara made your experience such a positive one.
Providing a welcoming atmosphere and excellent service is so important to us, so it’s lovely to know that came across from start to finish.
We really appreciate your feedback and look forward to welcoming you back to Wongs again soon.
Best wishes,
The Wongs Jewellers Team 💍
Great customer service
Dealt with Jenifer at Wongs, she was brilliant! So happy with our rings, with her guidance we picked perfectly.
October 4, 2025
Unprompted review
Reply from Wongs Jewellers
Dear Marie,
Thank you for your lovely review. We're so glad to hear how happy you are with your rings and that Jenifer helped guide you to the perfect choice.
She’ll be delighted to know her support made such a positive impact. We hope you enjoy wearing your rings for many years to come and look forward to seeing you again in the future.
Best wishes,
The Wongs Jewellers Team 💍
Excellent!
I had a few silver and white/yellow gold rings that needed enlarging and a silver bracelet that needed an extra piece so it fitted my wrist properly, I was visiting Liverpool for a few days, I left them with Wong's on the Thursday afternoon and they were ready to collect on the Sunday. I am delighted with the workmanship and I highly recommend anyone to use Wong's Jewellers.
July 24, 2025
Unprompted review
Reply from Wongs Jewellers
Dear Andrew,
Thank you for your kind review. We're so pleased we could assist with your jewellery during your visit to Liverpool, and even happier to hear how delighted you are with the results.
Our team takes great pride in their craftsmanship, and your recommendation truly means a lot to us.
We hope to welcome you back again whenever you're next in the city.
Best regards,
The Wongs Jewellers Team 💍
Jenny was amazing!
Jenny was amazing! The service received is on another level. Jenny kept me updated about the ring. All the staff are so helpful and friendly. Jenny done some undercover work to find the ring size I needed for an eternity ring whilst my wife had no idea about it. We’ve had wedding rings, Engagement ring, Eternity ring and earrings from Wongs and I wouldn’t go anywhere else for jewellery.
August 1, 2025
Unprompted review
Reply from Wongs Jewellers
Dear Lee,
Thank you so much for your fantastic review. We’re so pleased to hear that Jenny made your experience extra special - her “undercover work” to find the perfect ring size sounds like a mission well accomplished!
It’s always an honour to be part of so many important moments, from engagement and wedding rings to your recent eternity ring. Your continued trust and loyalty mean the world to us.
Jenny and the rest of the team will be thrilled to read your kind words. We look forward to welcoming you back again whenever you’re ready for the next piece.
Best wishes,
The Wongs Jewellers Team 💍
We would recommend Wongs to all due to amazing quality jewellery and standout service!
I would recommend Wongs to everybody for jewellery but especially for engagement!
We have had the pleasure of dealing with many of the team who always make us feel like royalty in store offering a drink and are so polite - but our standout is Anna 🤍 We have dealt with her on multiple occasions from looking at wedding rings all the way up to purchasing them she was so amazing through every step and spent so much time helping us it was amazing, she just goes to represent what an amazing business they are!
The bridal box is by far my favourite feature, after the engagement excitement to be able to go into their stunning store and carry this on being given a box full of goodies, picture of us and discounts that have helped us save so much in the wedding process it makes buying the ring from Wongs worth every penny and more! (Considering you get free ring cleans too!!)
Thank you to everyone at Wong’s we are so happy we chose you for this special part of our lives!
Tayla & Adam 🤍✨
September 21, 2025
Unprompted review
Reply from Wongs Jewellers
Dear Tayla & Adam,
Thank you so much for such a wonderful review. We’re absolutely thrilled to hear how special your experience has been, and that our team - especially Anna - made you feel so well looked after throughout your journey.
Anna will be over the moon to read your kind words. Her care and attention truly reflect what we strive for at Wongs, and it’s lovely to know she helped make such an important time even more memorable for you both.
We’re so pleased you loved the bridal box and all the little touches that come with it. It means a lot to know they added to the excitement and helped support you during the wedding planning process.
Thank you again for choosing us to be part of your story. We wish you both a lifetime of love, laughter and sparkle.
Warmest wishes,
The Wongs Jewellers Team 💍
My beautiful rings
I have used Wongs jewellers twice now to have diamonds set into new rings, once 22 years ago & just a couple of weeks ago, I would'nt go anywhere else.
Such a great personal experience dealing with the most pleasant, helpfull staff, I really cannot fault them. Jenny who I dealt with right through was wonderful, kept me informed throughout.
October 4, 2025
Unprompted review
Reply from Wongs Jewellers
Hi Mrs Mcdermott,
Thank you so much for the wonderful review. Thank you for coming back to us after all this time! We truly appreciate it.
Jenny will be thrilled that you were happy with her service - we'll be sure to pass on your kind words. We hope to see you again soon!
Warmest wishes,
The Wongs Jewellers Team 💍
First Class Service
I would like to pass on my thanks to Murtuza for the wonderful customer service. I asked Wong’s to redesign 3 x sentimental rings into one bespoke ring. The result is absolutely beautiful and I am delighted. Special thanks to Ben who completed this work of art and offered advice on the design.
I would whole heartedly recommend Wongs, the experience and expertise is superb..
Thank you from a very happy customer ☺️
October 5, 2025
Unprompted review
Reply from Wongs Jewellers
Dear Lynn,
Thank you so much for your kind words - we’re truly delighted to hear how happy you are with your bespoke ring. It’s always such an honour to be entrusted with sentimental pieces, and we’re so pleased we could help you bring them together into something so meaningful.
Murtuza and Ben will be thrilled to read your lovely feedback. Their care, skill and attention to detail are what we pride ourselves on, and we're so glad they made the experience so special for you.
Thank you again for your heartfelt recommendation - it really does mean so much to us. We hope your beautiful new ring brings you joy for many years to come.
Warmest wishes,
The Wongs Jewellers Team 💍
Pierced my daughters ears which seemed…
Pierced my daughter's ears which seemed to go well, many thanks!
September 15, 2025
Reply from Wongs Jewellers
Hi Lorraine,
Thank you so much for taking the time to leave us a review! We're glad the piercing was an enjoyable experience for you and your daughter. Thank you for choosing Wongs - We hope to see you again soon.
Warm Regards,
The Wongs Jewellers Team
Wedding ring
Jenny was so lovely. She was so patient and understanding in designing my ring. I couldn’t have imagined how perfect it was going to be. The work shop were amazing.
September 4, 2025
Unprompted review
Reply from Wongs Jewellers
Hi Linda,
Thank you for your lovely review. We’re so pleased to hear how happy you are with your ring. Jenny will be delighted to know her patience and understanding helped bring your design to life, and your kind words about our workshop mean so much to the whole team. We hope you enjoy your beautiful ring for many years to come.
Best Wishes,
The Wongs Jewellers Team
Engagement Ring
Wong’s gave a first class service in making my ring, from the start to the finish.
Staff were extremely personable and professional, going over and above to ensure that my ring was exactly what I wanted.
Mr Wong’s craftsmanship was superlative and I am delighted with the results.
September 6, 2025
Unprompted review
Reply from Wongs Jewellers
Thank you so much for your wonderful review. We’re delighted to hear how pleased you are with your ring and that the whole experience felt first class from start to finish. It’s fantastic to know our team made sure every detail was just right, and your kind words about Mr Wong’s craftsmanship will mean so much to him. We hope you enjoy your ring for many years to come and look forward to welcoming you back in the future.
Best Wishes,
The Wongs Jewellers Team
The best jewellery and best prices and the best Quality
The doing well on price and QUALITY
September 18, 2025
Reply from Wongs Jewellers
Hi Mr Todd,
Thank you so much for taking the time to leave us this wonderful feedback. We are so glad to hear that you are satisfied with the price and quality that Wongs has to offer. We truly hope to see you again in the near future!
Best Wishes,
The Wongs Jewellers Team
engagement ring purchase with Zara
My partner and I purchased my engagement ring with Wongs. We went to a few jewellers in Liverpool and their service was such a standout for us we had to choose them. Zara spent the appointment educating us on choosing a diamond, and what really mattered. She also had a lot of patience helping me choose the cut and style of ring for me and I ended up going with something I didn’t think I would suit in the end. From the first appointment to ring collection, it was a 5 star service from Zara and the team.
Thank you again for making this such an easy decision!
September 19, 2025
Unprompted review
Reply from Wongs Jewellers
Hi Chara,
Thank you so much for your wonderful review. We’re delighted to hear Zara was able to guide you through the diamond selection process and help you find a style you love - even if it wasn’t what you first expected! It’s fantastic to know our service stood out to you from the very beginning, and that the whole journey felt smooth and enjoyable.
We’ll be sure to share your kind words with Zara and the team - they’ll be thrilled. Congratulations on your engagement, and thank you again for choosing Wongs for such a special purchase. 💍✨
Best wishes,
The Wongs Jewellers Team
Great to Deal With a Quality Business
We were given great advice by Zara her product knowledge is outstanding. We had some idea what we wanted and Zara picked them up and ran with them putting her own spin on them which we were more than happy with, the outcome was excellent- we purchased a new engagement ring for a long lost one which is beautiful and had some sentimental items remodelled by wings craftsmen which are stunning.
We were going to shop around but once we started talking we knew we were in the right hands, with great advice - a quality caring and professional independent local business- can’t than them enough
June 28, 2025
Unprompted review
Reply from Wongs Jewellers
Hi George,
Thank you so much for taking the time to share another wonderful review. We’re thrilled Zara’s knowledge and creativity helped bring your ideas to life, and that the new engagement ring and remodelled sentimental pieces turned out so beautifully. It’s fantastic to hear you felt in such good hands from the start - that trust means everything to us.
We’ll be sure to pass on your kind words to Zara and our craftsmen, who will be delighted to know their work had such a special impact. As an independent local jeweller, it means the world to be described as caring, professional and trusted.
Best wishes,
The Wongs Jewellers Team
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