Great service! Initially the wrong product was dispatched but this was rectified immediately. I received a reply to my email within minutes and a phone call in the morning to discuss replacement... See more
Company replied
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Great service! Initially the wrong product was dispatched but this was rectified immediately. I received a reply to my email within minutes and a phone call in the morning to discuss replacement... See more
Company replied
Purchased a Woodshaw Hampton swing arbour . Fast delivery and kept me informed all the way . Came in 3 big pieces and several smaller so didn’t take long to put it together . Worth every penny . It’s... See more
Although I very rarely write reviews, I felt it so important to write this one. My husband bought me a beautiful bird table from Simply Wood for a Christmas present last year and I absolutely love it... See more
Company replied
Ordered 2 hexagonal wooden planters. They were easy to order, Ian kept us well informed of a very slight delivery delay (we ordered them the week before Christmas) but they arrived quickly. They wer... See more
Company replied
We are a small family business specialising in wooden garden furniture, initially starting in wholesale across the whole of the country selling to garden centres and diy shops. Our main brands are Simply Wood, Woodshaw, Anchor Fast Garden Furniture, Peter Smith Garden Furniture and Zest 4 Leisure, along with our own unique brands of Simply Wood and Garden 2 Home. We only sell quality, offer the best possible service and at a sensible fair price. As the business developed, a warehouse was taken on and a small retail unit. Over the years as the internet grew and grew and shopping online increased we had an opportunity to bring our unique products to the general public everywhere and our website was born. We now supply the whole of the UK and are spreading slowly into Europe. We now only have a warehouse, overheads are low and we can offer the best products at the best possible price. We offer a price match if you see any of our products cheaper online. We supply the whole of the country, our carriage is included within the price and our service is overnight delivery as standard, no extra or hidden charges. We have a small dedicated team that can assist all the way with your purchase, please just email or call if any question or assistance is required. All products are fully guaranteed, along with a range of accessories, such as cushions, covers and stain. I do hope you will agree we have a lovely high quality range and care about your custom, we thank you for visiting our online store. If we can help you, please get in touch, email or call at anytime, if no one is available, please leave a message and we will get straight back to you. With over ten years of experience within the industry we truly are the wooden garden furniture specialists. We look forward to serving you and please do send pictures in, of your purchase once assembled in the garden, we will include within our blog. Thank you again, take care and have a good day – Ian and all at the Simply Wood team
The Former Buffer Depot, Main Street, Wheldrake, York., YO19 6NA, Wheldrake, United Kingdom
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Reply from Simply Wood
This company is good and they get in touch with you if they have a problem with your order if not in stock they ring and say you can have a refund or a smaller size if you can’t wait they let you know when they have got them and put them on a next day delivery I have bought from them twice now and will buy again and would recommend them to family and friends

Reply from Simply Wood
Great service and speedy delivery. Product was just as described and really good value

Reply from Simply Wood
Lots of information about products on website and good value

Reply from Simply Wood
Fantastic grilling pavilion. Punctual delivery, easy to assemble and great quality.

Reply from Simply Wood

Reply from Simply Wood
Great price, great service and great shipping!
Received my products within 3 working days of ordering. It was well packaged onto a pallet and wrapped to prevent damage. After ordering, I received a personalised email to update me on the time lines from the friendly owner.
Very happy customer.

Reply from Simply Wood
Excellent company - Easy to buy from - quick delivery of well packaged product arrived when promised. Really good quality exactly as described. Thoroughly recommended !

Reply from Simply Wood
We were looking for a nice arbour bench with storage - it is surprising how few options there are for storage in the bench. This is a great little project - we saw one in Oban on hols, and was delighted to be able to purchase the same thing here in England. The flat pack arrived in just a few days, ship share and Bristol fashion. I heartedly recommend Simply Wood and the Woodshed Carsington Storage Arbour.

Reply from Simply Wood
Excellent prompt service. Kept you informed all the way along even though I ordered on Bank Holiday. Product excellent and great value for money. Would recommend this Company

Reply from Simply Wood
Congratulations to Ian at Abloom Ltd for such excellent service. Somehow, the third party courier lost our original order and there was an added confusion about the order itself. However, Ian made sure to sort it, provided compensation and was not satisfied until he was assured that the delivery was fully completed. What a great attitude.

Reply from Simply Wood
I had an excellent customer service experience and couldn’t rate them more highly. I had received an incorrect order and the item was replaced months later without any quibble. It was very professional and the staff I spoke to were most helpful. Refreshing in today’s world. Thank you.

Reply from Simply Wood
My planter is fabulous! Solidly built, great price and delivered super quick. I emailed the company to ask about some aftercare for my product, and the reply was received quickly and was very helpful. 5 golden stars for Simply Wood and I can’t wait to buy more.

Reply from Simply Wood
Great product and speedy efficient delivery. Highly recommended.

Reply from Simply Wood
Bought imperial bench via amazon.love it.great quality .easy to put together.great communication from firm.will not hesitate to buy again .nice to have some old fashioned service .

Reply from Simply Wood

Reply from Simply Wood
Simply Wood are simply great - great product and super fast efficient service. Thoroughly recommend.

Reply from Simply Wood
We ordered 2 of the 1m long hardwood planters with a lip aound the edge. We ordered them at the weekend and they arrived the next Tuesday!!! They are really beautifully made and look just perfect. Extremely happy!!!

Reply from Simply Wood
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