Simply Wood Reviews 

192
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Great service! Initially the wrong product was dispatched but this was rectified immediately. I received a reply to my email within minutes and a phone call in the morning to discuss replacement... See more

Company replied

Rated 5 out of 5 stars

Purchased a Woodshaw Hampton swing arbour . Fast delivery and kept me informed all the way . Came in 3 big pieces and several smaller so didn’t take long to put it together . Worth every penny . It’s... See more

Rated 5 out of 5 stars

Although I very rarely write reviews, I felt it so important to write this one. My husband bought me a beautiful bird table from Simply Wood for a Christmas present last year and I absolutely love it... See more

Company replied

Rated 5 out of 5 stars

Ordered 2 hexagonal wooden planters. They were easy to order, Ian kept us well informed of a very slight delivery delay (we ordered them the week before Christmas) but they arrived quickly. They wer... See more

Company replied

Company details

  1. Garden Furniture Shop

Written by the company

We are a small family business specialising in wooden garden furniture, initially starting in wholesale across the whole of the country selling to garden centres and diy shops. Our main brands are Simply Wood, Woodshaw, Anchor Fast Garden Furniture, Peter Smith Garden Furniture and Zest 4 Leisure, along with our own unique brands of Simply Wood and Garden 2 Home. We only sell quality, offer the best possible service and at a sensible fair price. As the business developed, a warehouse was taken on and a small retail unit. Over the years as the internet grew and grew and shopping online increased we had an opportunity to bring our unique products to the general public everywhere and our website was born. We now supply the whole of the UK and are spreading slowly into Europe. We now only have a warehouse, overheads are low and we can offer the best products at the best possible price. We offer a price match if you see any of our products cheaper online. We supply the whole of the country, our carriage is included within the price and our service is overnight delivery as standard, no extra or hidden charges. We have a small dedicated team that can assist all the way with your purchase, please just email or call if any question or assistance is required. All products are fully guaranteed, along with a range of accessories, such as cushions, covers and stain. I do hope you will agree we have a lovely high quality range and care about your custom, we thank you for visiting our online store. If we can help you, please get in touch, email or call at anytime, if no one is available, please leave a message and we will get straight back to you. With over ten years of experience within the industry we truly are the wooden garden furniture specialists. We look forward to serving you and please do send pictures in, of your purchase once assembled in the garden, we will include within our blog. Thank you again, take care and have a good day – Ian and all at the Simply Wood team


Contact info

4.9

Excellent

TrustScore 5 out of 5

192 reviews

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4.9

All reviews

(192)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This company is good and they get in…

This company is good and they get in touch with you if they have a problem with your order if not in stock they ring and say you can have a refund or a smaller size if you can’t wait they let you know when they have got them and put them on a next day delivery I have bought from them twice now and will buy again and would recommend them to family and friends

April 16, 2024
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Reply from Simply Wood

Thank you, that is so nice of you. Have a lovely weekend, take care - Ian

Rated 5 out of 5 stars

Superb!

Great service and speedy delivery. Product was just as described and really good value

April 16, 2024
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Reply from Simply Wood

Thank you

Rated 5 out of 5 stars

Lovely quality product

Lovely quality product. 2nd time of purchasing. Happy customer

April 16, 2024
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Reply from Simply Wood

Thank you again for your return custom, take care.

Rated 5 out of 5 stars

Great all round

Great price, great service and great shipping!

Received my products within 3 working days of ordering. It was well packaged onto a pallet and wrapped to prevent damage. After ordering, I received a personalised email to update me on the time lines from the friendly owner.

Very happy customer.

April 24, 2024
Unprompted review
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Reply from Simply Wood

Thank you for your feedback - Ian from Simply Wood

Rated 5 out of 5 stars

Excellent company

Excellent company - Easy to buy from - quick delivery of well packaged product arrived when promised. Really good quality exactly as described. Thoroughly recommended !

April 15, 2024
Unprompted review
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Reply from Simply Wood

Thank you for your business, glad you liked - take care Ian

Rated 5 out of 5 stars

Great product - great service. On time, ready to go

We were looking for a nice arbour bench with storage - it is surprising how few options there are for storage in the bench. This is a great little project - we saw one in Oban on hols, and was delighted to be able to purchase the same thing here in England. The flat pack arrived in just a few days, ship share and Bristol fashion. I heartedly recommend Simply Wood and the Woodshed Carsington Storage Arbour.

April 10, 2024
Unprompted review
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Reply from Simply Wood

Thank you so much, please do shop again with us - Simply Wood

Rated 5 out of 5 stars

Cannot Fault

Excellent prompt service. Kept you informed all the way along even though I ordered on Bank Holiday. Product excellent and great value for money. Would recommend this Company

April 2, 2024
Unprompted review
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Reply from Simply Wood

Thank you, very kind

Rated 5 out of 5 stars

Congratulations to Ian at Abloom Ltd…

Congratulations to Ian at Abloom Ltd for such excellent service. Somehow, the third party courier lost our original order and there was an added confusion about the order itself. However, Ian made sure to sort it, provided compensation and was not satisfied until he was assured that the delivery was fully completed. What a great attitude.

March 19, 2024
Unprompted review
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Reply from Simply Wood

Thank you, that is very kind of you, take care - Simply Wood

Rated 5 out of 5 stars

I had an excellent customer service…

I had an excellent customer service experience and couldn’t rate them more highly. I had received an incorrect order and the item was replaced months later without any quibble. It was very professional and the staff I spoke to were most helpful. Refreshing in today’s world. Thank you.

February 22, 2024
Unprompted review
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Reply from Simply Wood

Thank you for your kind words

Rated 5 out of 5 stars

Great company, fab products and fast delivery

My planter is fabulous! Solidly built, great price and delivered super quick. I emailed the company to ask about some aftercare for my product, and the reply was received quickly and was very helpful. 5 golden stars for Simply Wood and I can’t wait to buy more.

February 4, 2024
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Reply from Simply Wood

Thank you, look forward to dealing with you again, take care - Ian from Simply Wood

Rated 5 out of 5 stars

Bought imperial bench via amazon.love…

Bought imperial bench via amazon.love it.great quality .easy to put together.great communication from firm.will not hesitate to buy again .nice to have some old fashioned service .

February 15, 2024
Unprompted review
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Reply from Simply Wood

Thank you Susan, a lovely bench and great talking, take care.

Rated 4 out of 5 stars

It came slightly damaged but managed to…

It came slightly damaged but managed to fix

February 4, 2024
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Reply from Simply Wood

Good evening, I hope you are well
Thank you for your order again, a great product.
Glad you got it sorted, you are. of course fully guaranteed. If you need anything please do get in touch ASAP.
Enjoy the rest of the day, take care - Ian Simply Wood

Rated 5 out of 5 stars

Beautiful workmanship and excellent value

We ordered 2 of the 1m long hardwood planters with a lip aound the edge. We ordered them at the weekend and they arrived the next Tuesday!!! They are really beautifully made and look just perfect. Extremely happy!!!

February 13, 2024
Unprompted review
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Reply from Simply Wood

Thank you!

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