Recently bought some second hand junckers flooring and customer service helped me to find the appropriate clips, even going so far as to contact junckers to make sure they would work with the boards t... See more
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Wooden floor has the best customer service I have ever experienced! my enquiry about a specific flooring I wanted was replied to thoroughly. Furthermore they have a very friendly and cheerful staff... See more
I was looking for a pack of 22mm Junckers Oak flooring to patch an existing floor. Anna was brilliant and quick on to it. The warehouse located a few spare packs. The pallet with the single pack on it... See more
Another great flooring product from Wooden Floors Uk. I have used them on a few projects now Anna & Claire in the office are always willing to help with enquiries and make sure that everyone is h... See more
Company details
Written by the company
Wooden Floors UK has a vast wealth of experience passed down through 4 generations. At Wooden Floors UK we have a passion for hardwood flooring which is unsurpassed. Every member of staff shares the energy and enthusiasm dedicated to the stunning natural beauty of hardwood flooring and can offer a wealth of experience and knowledge.
Contact info
Units 1,2 and 3 Beeding Close, PO229TS, Bognor Regis, United Kingdom
- 0344 259 0061
- info@woodenfloorsuk.com
- www.woodenfloorsuk.com
4.6
Excellent
52 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Bought your product (woca oil primer)…
Bought your product (woca oil primer) delivered quickly. My customer decided to change her mind so appreciate the fact that you were forthcoming with a refund
April 23, 2023
excellent service every step of the way…
excellent service every step of the way , well done
December 13, 2022
Excellent customer service
Excellent customer service. Really helped me decide the correct flooring. My return questions and queries were dealt with quickly and efficiently. I would definitely return and recommend.
October 1, 2022
Really helpful company
Really helpful company. Great range of stock. Delivered to the Outer Hebrides, arrived within 2 days. Will buy from them in the future. Can't praise them enough.
September 29, 2022
Always helpful and go the extra mile to…
Always helpful and go the extra mile to find the best flooring deals.
September 8, 2022
Really good selection of products and…
Really good selection of products and the best delivery available.
Always mid morning the next day.
September 21, 2022
Great customer support
I've ordered twice from Wooden Floors UK, and the key positive was the great communication from the customer support team. It was possible to speak with one person through the whole of the process and I was kept informed of all steps in a timely, professional and courteous manner.
September 27, 2022
Unprompted review
Excellent quality
Excellent quality. Took a while to deliver but when it arrived it was high spec wooden floor. Came on pallet and not put into house but left on front drive.
September 22, 2022
Composite decking
The two ladies at the front desk were more than helpful first of all they gave me samples to take home for my wife’s approval they advise me on how many clips for the area I was using The yard man had my product ready for me when I arrived and helped me load it. The price was highly competitive as I’ve done my research I would highly recommend using this company
April 7, 2022
Delivered next day
Short notice given to them but they pulled out the stops and delivered next day
August 20, 2022
Reply from Wooden Floors UK
Hello John,
Thank you so much for taking the time to leave us a review, much appreciated. We will always strive to accommodate our clients needs, and glad we managed to on this occasion.
Look forward to working with you again soon.
Thanks again,
Wooden Floors UK
Reply from Wooden Floors UK
Dear Martin,
Thank you for taking the time to highlight the excellent service provided.
Your feedback is very much appreciated and we hope to deal with you again soon.
Kind regards,
Wooden Floors UK
Excellent customer service
Excellent customer service, knowledgeable and nothing was too much trouble, would definitely recommend & use again
May 17, 2022
Reply from Wooden Floors UK
Dear Fred,
Thank you for taking the time to highlight the excellent service provided.
Your feedback is very much appreciated and we hope to deal with you again soon. Thank you for your recommendations.
Kind regards,
Wooden Floors UK
Reply from Wooden Floors UK
Dear Lauren,
Thank you for taking the time to highlight the excellent product provided. We pride ourselves on fast deliveries to meet customers requirements.
Your feedback is very much appreciated and we hope to deal with you again soon.
Kind regards,
Wooden Floors UK
Outstanding service! Beautiful light fishbone parquet
I ordered a light fishbone parquet out of Germany.
It was a bit tricky to find a good delivery option however the team here did everything possible to make it work. Also the samples I ordered came fast. Everybody was in the loop during the whole process I can only say the service was outstanding. And the flooring is beautiful!!
April 26, 2022
Reply from Wooden Floors UK
Dear Beate,
Thank you for taking the time to highlight the outstanding service provided and so pleased to hear you are pleased with your beautiful new herringbone flooring.
Your feedback is very much appreciated and we hope to deal with you again soon. It was a pleasure to work with you on your project.
Kind regards,
Anna
Wooden Floors UK
Had a problem ordering on the website
Had a problem ordering on the website, telephoned, order was placed & delivery was very quick. As I hadn't used this company before I was very impressed.
March 31, 2022
Reply from Wooden Floors UK
Dear Alison,
Thank you for taking the time to leave your positive feedback. Every so often, we need to make updates to our website so it's really helpful to hear when there may be issues so that we can resolve quickly for our customers.
Your feedback is very much appreciated and we hope to deal with you again soon.
Kind regards,
Wooden Floors UK
Great Company - Great Products - Great Service
Lovely quality product. Very friendly and helpful staff. Super fast delivery. Highly recommend. Buy with complete confidence.
March 29, 2022
Reply from Wooden Floors UK
Dear L.L,
Thank you for taking the time to highlight the great products received and so pleased to hear you had a friendly experience.
Your feedback is very much appreciated and we hope to see you again soon.
Kind regards,
Wooden Floors UK
Excellent website
Excellent website, items I needed were in stock, easy to order, fast shipping and well packaged. Quick, straightforward and easy - everything I could have wanted - thank you.
March 29, 2022
Reply from Wooden Floors UK
Dear Paula,
Thank you for taking the time to highlight that you found our website excellent and so pleased to hear you had an easy and fast transaction.
Your feedback is very much appreciated and we hope to see you again soon.
Kind regards,
Wooden Floors UK
Quick delivery and a good price.
March 22, 2022
Reply from Wooden Floors UK
Dear Stephen,
Thank you for taking the time to highlight that you found our service quick and so pleased to hear you found our products at a good price.
Your feedback is very much appreciated and we hope to see you again soon.
Kind regards,
Wooden Floors UK
Thrilled with my new herringbone floor
I purchased my new herringbone floor from WFUK, sample arrived quickly, well presented and the sales team were very helpful. Fast delivery and my floor looks stunning. Would highly recommend WFUK.
March 18, 2022
Unprompted review
Reply from Wooden Floors UK
Dear Donna,
Thank you for taking the time to highlight that you found our sales team to be very helpful and so pleased to hear that you are thrilled with your new herringbone floor.
Your feedback is very much appreciated and we hope to see you again soon.
Kind regards,
Wooden Floors UK
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