The jetboil was well packaged and delivered within given timeframe. Pleased with courier used - APC. This is a gift - yet to be presented but this is a return visit to Wood to Water and a 2nd purc... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bought a product based off of an incorrect product description on their website. When I pointed this out the person replying couldn’t be bothered to check their own website and required me to provide... See more
Company replied
Cheapest MSR gas canisters on the web; even significantly cheaper than Amazon. Well packaged, prompt delivery. Free spork included - I’m purchasing gear monthly ready for wild camping next year so t... See more
Just bought a Toaks titanium plate, Reasonably priced. Thought the delivery charge (£5.99) was a bit steep for size & weight of the item (compared to other similar suppliers) but to be fair, it was re... See more
Company details
Written by the company
UK Online Supplier of Wild Camping and Bushcraft Supplies. Including Hammocks / Bivvys / camp cooking
Contact info
6 Quantum Business Park, GU52 8EA, Fleet, United Kingdom
- 01252 615977
- contact@woodtowater.co.uk
- www.woodtowater.co.uk
4.3
Excellent
331 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick and easy with order progress…
Quick and easy with order progress details
August 14, 2023
Unprompted review
Reply from Wood To Water Outdoors
Thank you for your comments i hope you enjoy your products and hope to see you again soon.
Recommended company
The item I ordered arrived promptly, and when I had a question about it the person I spoke to went out of his way to answer it.
August 4, 2023
Unprompted review
Reply from Wood To Water Outdoors
Thank you for your comments i hope you enjoy your products and hope to see you again soon.
Fantastic company to deal with
Fantastic company to deal with. Ordered some Jetboil accessories which were delivered extremely fast at a great price and also nicely packaged for protection. Happy to recommend and will definitely use again.
August 1, 2023
Unprompted review
Reply from Wood To Water Outdoors
Thank you for your comments i hope you enjoy your products and hope to see you again soon.
Reply from Wood To Water Outdoors
Thank you for your comments i hope you enjoy your products and hope to see you again soon.
Great experience
Great experience good communication and a great product will definitely buy from the company again
August 2, 2023
Unprompted review
Reply from Wood To Water Outdoors
Thank you for your comments i hope you enjoy your products and hope to see you again soon.
Reply from Wood To Water Outdoors
Thank you for your comments i hope you enjoy your products and hope to see you again soon.
Prompt customer service.
There was a small issue with this product when it was delivered but I’m pleased to say that WtW rectified the matter promptly. Great service, thank you.
July 24, 2023
Unprompted review
Reply from Wood To Water Outdoors
Thank you for your comments i hope you enjoy your products and hope to see you again soon.
Super service - reliable
Super service, phoned up for help and phone picked up straight away. Very helpful and good advice, smooth order process and item turned up next morning! Definitely will use again and strongly recommend.
July 20, 2023
Unprompted review
Reply from Wood To Water Outdoors
Thank you for your comments i hope you enjoy your products and hope to see you again soon.
Faultless experience
Goods Dispatched quickly and arrived at stated time, well packed excellent communication.
July 9, 2023
Unprompted review
Reply from Wood To Water Outdoors
Thank you for your comments i hope you enjoy your products and hope to see you again soon.
Great service from the point of order…
Great service from the point of order to receiving the item. You can't ask for more than that.
July 6, 2023
Unprompted review
Reply from Wood To Water Outdoors
Thank you for your comments i hope you enjoy your products and hope to see you again soon.
Superb experience!
Placing the order was easy. Good, simple stages. Kept informed throughout and even delivery communication was accurate and informative. 10/10 from start to finish!
July 7, 2023
Unprompted review
Reply from Wood To Water Outdoors
Thank you for your comments i hope you enjoy your products and hope to see you again soon.
Good price 100% delivery on time..
July 6, 2023
Unprompted review
Reply from Wood To Water Outdoors
Thank you for your comments i hope you enjoy your products and hope to see you again soon.
Excellent Company
Really competitive prices and rapid delivery mean you can trust Wood to Water to provide everything you need in double quick time!
July 6, 2023
Unprompted review
Reply from Wood To Water Outdoors
Thank you for your comments i hope you enjoy your products and hope to see you again soon.
Excellent Customer Service
They are very responsive and helped me to get my order on time.
April 25, 2023
Unprompted review
Reply from Wood To Water Outdoors
Thank you for your comments i hope you enjoy your products and hope to see you again soon.
First received wrong item in my order…
First received wrong item in my order response good. Still waiting on correct XL Hammock. Hoping for delivery this week
June 28, 2023
Unprompted review
Delivery time to Germany is ok, but they sent the wrong color
I ordered a tent in this shop with delivery to Germany, because I didn't have much time to wait delivery from China and other shops in Germany also didn't have the tent. After 7 days I received the order, it's ok.
The delivery to Berlin cost 27 pounds and I needed to pay the customs fee.
I expected the tent to be in green (as in tent description and in picture), but they send me a brown one. It is not a problem for me, but I would prefer to have the color I ordered.
June 23, 2023
Unprompted review
Great place to buy Naturehike kit
Great place to buy Naturehike kit. Good website easy to navigate, good price and very speedy delivery
June 13, 2023
Unprompted review
Thermacell
Very quick and easy to order . Fast delivery time well packed . Will use again.
June 16, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.