Ordered item 2 weeks ago, not received. No communication when trying to understand why. Triwd via email twice and also tried calling countless times. Standard voicemails " we dont have anyobe to an... See more
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Abysmal service. Ordered nearly a month ago and nothing has been posted or delivered, emailed customer services and received no response. Can't raise a bank claim until 30 days have passed. It's very... See more
Ordered a carb and heard nothing re delivery. E Mailed - no response. Called- no answer. E Mailed cancellation requesting refund - no response. Emailed a week later - no response. Eventually had to re... See more
Company reliably provided spares for diy grass trimmer as ordered. Due to universal shortage of components I waited for almost two months for parts. I accept this as understandable under the circu... See more
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The lawnmower I purchased not only…
The lawnmower I purchased not only exceeded my expectations in terms of performance and efficiency, but the fast delivery provided added convenience and allowed me to tackle my lawn care tasks promptly. It's a reliable and effective tool that has made maintaining my yard a breeze.
The lawn mower machines I purchased…
The lawn mower machines I purchased were of excellent quality, with powerful engines and durable construction, and I appreciated the care taken in their packaging and delivery, ensuring that they arrived in perfect condition and ready to use.
Just needed new blade boss for…
Just needed new blade boss for Mountfield ride on. Found it on website, ordered, paid arrived day after. What more can you say.
Rip off P&P costs
Cost of goods 3.89 postage & packing 4.16. What a rip off. Two screws and a washer sent in a small jiffybag by second class post. How can they justify 4.16?
The right parts delivered Next Day!
I purchased a blade and a blade adaptor for my Mountfield mower, identified easily from the online diagram. One working day later the correct parts turned up at my door in Cornwall. This is a great service and when I need more parts I will be back. Thanks All.
Trimmer filter and fuel pipes
Good product, fuel filter and hoses for trimmer, good price, good delivery. Communication good if you phone them, but no email feedback given until item is sent. Notification if item out of stock would be helpful.
Excellent service and delivery
Excellent service and delivery, arrived on time and took my old ride on mower as part exchange, would definitely recommend them.
Steve Reading Berks
Still awaiting part after 6 weeks
Still awaiting part after 6 weeks. Zero communication. Will not reply to emails. Phones never answered. Dreadful company to deal with. Willnever use again.
Unfortunately the item took nearly 3…
Unfortunately the item took nearly 3 months to arrive. Fortunately with the hot summer we managed without the part. A request for information by email was responded to promptly.
Prompt service and the correct part 🎶
Company reliably provided spares for…
Company reliably provided spares for diy grass trimmer as ordered.
Due to universal shortage of components I waited for almost two months for parts.
I accept this as understandable under the circumstances.
The parts are exactly what I needed at a good price.
I am well pleased.
I would rate it a 3
I would rate it a 3, because the order arrived about 7 weeks later with no information at all about delay. I had emailed them asking for information about the order a week after I placed it but no response. I eventually got a text message from Parcel Force (7 weeks later) that it was about to be delivered. Other than that, product is in good condition and exactly what I had ordered.
Bit of a wait
Such a long time to deliver but got there in the end Would otherwise given better score
Time lapse
Although there was a time lapse between dispatch and receiving and no notification of what day it would arrive we got exactly what we required and it did the job and saved buying another mower.
Had to wait a while for the mower part…
Had to wait a while for the mower part to be in stock, but as soon as it was available it was shipped to me without delay. Will order from them again when I need any other parts.
New brake cable for Stiga ride on
The new brake cable arrived as promised and we were able to o fit it. Unfortunately the screwed ferrule at the pedal end snapped half way along its length. Poorly made item! We managed to bodge a fix so all was not lost.
I guess it is not the suppliers fault but the manufacturer.
Very easy ordering process
Very easy ordering process, so easy to identify the part I needed and then place order. Excellent prices and part arrived very quickly and was well packaged. Couldn't ask for anything more.
It was months before I recieved my…
It was months before I recieved my order and with no communication to say how long it would take to come.
When I did ring I got the same reply "its in our warehouse and we'll expect it to be processed over tge weekened" but still nothing arrived.
Really bad service and especially as it was meant to arrive 48hrs
Consistent good service
Consistent good service, even though limited info is provided they continue to do what they say. Items delivered in the expected window (typically 3 working weeks) when they’re not in stock.
Good service just a little slow in…
Good service just a little slow in getting the parts delivered.
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