World Of Mowers Reviews 

6,092
TrustScore 3 out of 5

2.8

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Rated 2 out of 5 stars

Ordered item 2 weeks ago, not received. No communication when trying to understand why. Triwd via email twice and also tried calling countless times. Standard voicemails " we dont have anyobe to an... See more

Rated 1 out of 5 stars

Abysmal service. Ordered nearly a month ago and nothing has been posted or delivered, emailed customer services and received no response. Can't raise a bank claim until 30 days have passed. It's very... See more

Rated 1 out of 5 stars

Ordered a carb and heard nothing re delivery. E Mailed - no response. Called- no answer. E Mailed cancellation requesting refund - no response. Emailed a week later - no response. Eventually had to re... See more

Rated 5 out of 5 stars

Company reliably provided spares for diy grass trimmer as ordered. Due to universal shortage of components I waited for almost two months for parts. I accept this as understandable under the circu... See more

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2.8

Average

TrustScore 3 out of 5

6K reviews

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2.8

All reviews

(6,092)

11 reviews in the last 12 months

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Rated 2 out of 5 stars

When ordering parts there should be…

When ordering parts there should be someway of knowing if the parts are in stock. I ordered a part and it was only when I received the acknowledgement email did it say that if the part weren't in stock itcould take 2 weeks. If I'd have know that I would have ordered it rom somewhere else.

August 30, 2022
Rated 4 out of 5 stars

Good product - good website - slow delivery

Looking for products on line was easy if you had the correct information. Ordering was easy. The site said the item was in stock, so should be dispatched the next day. Then it slowed down. The item took three weeks to arrive. I emailed, then phoned and was told it was out of stock and would be dispatched as soon as they received it from the suppliers. It came a few days later. Good product.

August 16, 2022
Rated 1 out of 5 stars

Poor Comunication

I have been using World of Mowers for several years but mainly for consumable items. However 3 months ago I ordered a new cutting deck and blades for my lawn tractor and it still isn't here. I have no doubt that you will copy and paste your standard response about things on back order, but its the never answering the phone or replying to any emails that is the problem. Meet us all half way at least and respond to emails. This order was over £500 and so far I just have the blades but to be honest they are not much use without the deck. I wouldn't be leaving this review if you just kept me updated.

May 23, 2022
Unprompted review
Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. Helped me locate and ordered the part for me immediately. Couldn't have done it without you. Thanks. Will definitely be a go to if I need something again.

August 24, 2022
Rated 1 out of 5 stars

Horrendous company

1 star is being generous. Placed my order over two months ago, received no confirmation that the order had been placed. Was never informed that there was no stock - something that should be viewable before placing an order - until I called. Repeatedly had to call to find out where my order was due to the lack of contact. In the end I decided to cancel my order and had to wait over a week for the refund, which conveniently was being processed when I called to follow that up. They didn't hang about that long to take my money despite having no product to deliver.
I would have forgiven a lot if I'd just been kept informed but to take my money and then leave me in the dark is simply unacceptable.

June 11, 2022
Unprompted review
Rated 5 out of 5 stars

Verbal promise fulfilled

As website is not set up for different billing and delivery address, they promosed to change the adress once e-mailing the delivery address to them after ordering. Yes, it worked and order was delivered to a very remote location 2 days later.
I can fully recommend them.

August 23, 2022
Rated 4 out of 5 stars

Almost 5 stars

I am most impressed with the genuinely good offers, free delivery and the offer of part exchange for the existing mower. I would give 5 stars, but haven’t yet had the part ex sum refunded to my account. Otherwise a great deal.

August 21, 2022
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Reply from World Of Mowers

Thank You for your five stars and if the p/x money as not been refunded yet it will be done tomorrow Monday 22/08/2022

Rated 4 out of 5 stars

Postage costs

Easy to find what I wanted but only wanted 1 nut postage was a bit expensive for just the nut I thought

August 21, 2022
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Reply from World Of Mowers

Thank you for your four stars sorry about the postage but unfortunately it will be going up again according to the Royal Mail and Parcel Force

Rated 5 out of 5 stars

Great Service!!

We had never ordered from this website before, so we where a little dubious! Absolutely no need as the correct parts arrived the following day, fantastic service!! Would recommend to anyone who asks.

August 21, 2022
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Reply from World Of Mowers

Thank you

Rated 1 out of 5 stars
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Reply from World Of Mowers

Sorry but you placed two separate orders and the first one was delivered and completed your second order the part is on back order with the manufacturers so there will be a delay very sorry for the delay

Rated 3 out of 5 stars

Long wait

Waited over 6 weeks for part to arrive when I did there was only one I thought I was ordering two.

August 20, 2022
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Reply from World Of Mowers

Very sorry for the long wait but regards quantities the website does say the price is for one item

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