World Race Circuits Reviews 206

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

He comprado para España y en apenas unos días el producto estaba en casa. La comunicación con el vendedor ha sido excelente. El producto es de gran calidad y se ve alucinante en mi salón. I bought... See more

Rated 5 out of 5 stars

I ordered the mini F1 circuit collection, not expecting too much, but what an absolutely excellent product. It takes quite a bit to impress me, but this certainly ticked all boxes. A brilliant track c... See more

Company replied

Rated 5 out of 5 stars

Having an F1 mad husband means I'm always on the lookout for new and unique presents. WorldRaceCircuits popped up as a Facebook advert a few months ago and I had a little look but was uncert... See more

Rated 1 out of 5 stars

Order placed on 10/04, emailed three times for an update and had no response. Extremely poor service.

Company details

  1. Decoration and Interior Design Store

Written by the company

Highly detailed and beautifully finished motor racing circuit wall art collections. Every circuit has been exactly modelled in perfect scale proportion and precision laser cut in a variety of gorgeous finished including matte acrylics and real woods. World Race Circuits is based in the United Kingdom where all of our collections are designed and made. We ship worldwide.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

206 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

4 full weeks after purchasing the item…

4 full weeks after purchasing the item and I have still not received the item ordered nor shipping tracking info, but I have already received an email asking me to review the product & process. This is ridiculous and a rather backwards practice.

November 22, 2023
Rated 3 out of 5 stars

A shame

My experience started out great. There was a good dialogoue, and I felt really good about the service level.

However.. Out of nowhere, the company stopped replying. Of course there could be a good reason for that (that's why I didn't give you less than 3 stars).

I think it's kind of bad service, which is a shame, because we heard so many great things, and felt really comfortable ordering from here, due to the great Trustpilot reviews.

We had to order our circuits from another dealer.

What a shame.

September 19, 2023
Unprompted review
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Reply from World Race Circuits

This was an unfortunate one that will play on my mind for some time to come. Regrettably, in the madness that is my mail server inbox I simply missed a message from Emma. The last message I did see was Emma explaining she'd found someone else to make her circuit; frustration detected as she also suggested I simply delete her mail. It's a shame to see 3 stars among an array of glowing reviews but I do understand... and it is my own fault of course!
I hope it worked out for you, Emma, though should you find it's not quite right please do get in touch. I'll give you my number so I can't miss you :)

Rated 5 out of 5 stars

Exceptional customer service

Ordered the midi f1 set for my sons birthday. Great to see this addition as next set up was a reach but mini seemed too small. I’m like Goldilocks - middle set was just right.
Beautifully packaged for a gift and it’s such a lovely set. My son was thrilled. I chose black option to suit his room but the wooden ones are a nice touch.
Posted very quickly and great communication.
I can only give 5 stars but Chris deserves more. I contacted him to see if it was feasible to add on an old race track that my son had actually had a junior lesson and track day at and he was so lovely about it. He’d never heard of the circuit but researched it, made it and included it in the set at no extra cost. It meant such a lot to my son and I got lots of reasons so such a lovely touch by Chris going out of his way to help - and with no delay to the posting of the set. Exceptional customer service.
Exceptionally impressed and thoroughly recommend- just wish it came with someone who could put it up on the walls so it looks as good as photos - wish me luck!!!

November 6, 2023
Unprompted review
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Reply from World Race Circuits

You are so kind, thank you :)

Rated 5 out of 5 stars

Nascar large with names engraved

Nascar large with names engraved. These came out perfect. Will be a great addition to my husbands ever growing Nascar memorabilia. Just need to find the perfect place to hang them.

September 7, 2023
Rated 5 out of 5 stars

Beyond Expectations!!

I was impressed with the racetracks, they are very well made, and will make for great artwork in my RV as I travel to several IndyCar race weekends.

Communication was also spot on when I communicated an oversight on a change to one of the tracks. Chris responded immediately and is correcting the issue.

October 19, 2023
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Reply from World Race Circuits

You may be the first to have these mounted in a moving platform, i'd love to see how this looks if you can share pictures :)

Rated 5 out of 5 stars

Where do I start the commWould give more stars if i could

Where do I start the communcation was spot on, there was a problem with the order, not their fault but they fixed the issue very quickly and professionally, can not fault them in any way.
The product is amazing the attention to detail is great and the tracks look great on the wall.
A must for any F1 or motorsports fan, I will for sure be keeping an eye out for when new tracks are released so the collection can keep growing.

September 15, 2023
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Reply from World Race Circuits

Thank you kindly :)

Rated 5 out of 5 stars

Amazing and friendly customer service

Amazing and friendly customer service, had an issue with postage, so got in contact and the issue was sorted straight away!
My husband absolutely loved his gift, I'll definitely be using this company again for other family members who are F1 and racing fans

September 18, 2023
Rated 5 out of 5 stars

very good experience

very good experience. a site that I recommend for the kindness of its staff with whom I was able to communicate by email. perfect, fast and secure delivery. the resulting circuits are magnificent!

September 27, 2023
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Reply from World Race Circuits

Thank you so much for taking the time to leave your review, you're very kind :)

Rated 5 out of 5 stars

So nice....

Beautifully made and in a lovely presentation box. It's a gift for my daughter, a big F1 fan and who also has a new house with a big wall on the staircase where they will look fab

September 26, 2023
Rated 5 out of 5 stars

Fantastic service

Fantastic service, quality product and beautifully packaged. Recipient is delighted with the present and we look forward to sticking all 24 circuits onto our kitchen wall!

September 12, 2023

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