Wristband Express Reviews 1,303

TrustScore 2 out of 5

1.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Terrible company! I ordered over a 300 dollar order and fed ex never delivered it but said they did and it’s all the company says is sorry it was delivered. When I can show camera footage from that en... See more

Company replied

Rated 3 out of 5 stars

We ordered wristbands on Wednesday for our Saturday event. We paid for two day delivery. On Friday we had not received the order, so we tracked it. Delivery was scheduled for Monday. We had to rus... See more

Rated 2 out of 5 stars

We ordered and received the first order incorrectly, should have had logo on all the bands and they came in blank. Wristband Express filled the order a second time at no charge, send us (4) boxes a... See more

Rated 2 out of 5 stars

My wrist bands had the number sequence all out of order. I had 10,000 bands that I had to put in numerical order. You may not realize it but when turn these over to a venue they look at the beginni... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

At Wristband Express, our mission is clear -- providing our customers with unparalleled value in the wristband identification marketplace. Without exception, we offer the industry’s highest quality identification products at extremely competitive prices. Since all of our products are sold direct, we pass along the savings to you.


Contact info

1.9

Poor

TrustScore 2 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible company

Terrible company! I ordered over a 300 dollar order and fed ex never delivered it but said they did and it’s all the company says is sorry it was delivered. When I can show camera footage from that entire day that says it was “delivered” proving it wasn’t. Horrible customer service at making it right.

August 25, 2022
Unprompted review
Wristband Express logo

Reply from Wristband Express

Hello and thank you for your feedback. We are sorry to hear about this experience. We take our customer satisfaction very seriously and will work with the carrier to get reimbursed accordingly for the missed shipment and will be reshipping your product. Our apologies for any inconvenience and we appreciate your business. Sincerely, Wristband Express.

Rated 2 out of 5 stars

So disappointed

So disappointed! You can hardly see the printing on the wristband! And they did not arrive as promised. Don’t waste your money!

May 17, 2022
Unprompted review
Rated 1 out of 5 stars

The customer service is pretty bad

The customer service is pretty bad.
They sent the wrong item and the wrong amount. It took me continuing to call and email over and over and finally I got someone in the phone and she had an attitude like I was to blame.
I still haven’t received the shipping label to return the wrong items. I’m sure I’ll be on the phone again today trying to that shipping label.
I just ordered from a a different company to get the correct items that we need.
I would not order from this company again…
Beware

April 21, 2022
Unprompted review
Rated 1 out of 5 stars

Horrible customer service when they…

Horrible customer service when they send you the wrong items! They blame you! THOUSANDS wasted! Then they offer me 20% off! WOW that’s what I can get online without you messing up my order! DONT WASTE YOUR TIME

December 21, 2021
Unprompted review
Wristband Express logo

Reply from Wristband Express

Hello James and thank you for this feedback. We're very sorry that you had this experience with your order. We take our quality and customer service very seriously, so would like to gather some additional information in order to review what happened. So that we can best assist and determine next steps, we'll need your order number and contact information so that we can work with you directly. You can post your order number here, or you can always contact us via phone at 8004349124 or e-mail us this information at info@wristbandexpress.com. Once we have verified the order placed with us, we'll do all we can to make it right for you. Sincerely, Wristband Express.

Rated 5 out of 5 stars

Life Long Customer in the making!

Life Long Customer in the making!
We will continue to purchasing from Wristband Express for many years to come! Affordable prices, fast delivery and people that CARE!!
A+++++++++++++

June 26, 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look