XBM Reviews 125

Stephanie has recently taken over our account as account manager and has been extremely helpful and responsive. Any issues reported have been rectified swiftly and efficiently. Highly recommend.

The support we received from XBM has been reassuring throughout the whole process, from switching providers to installation and set up; and to have access to a responsive support desk has been invaluable.

At XBM, all the people I have contact with from delivery staff, reception, sales and technical have been excellent at their various specialist skills.

Therefore, I have no hesitation in recommending XBM as a company who provide a first class service to our charity.

Outstanding customer service from Nazmeen

The team at xbm have always been helpful & professional, quick to help with anything we have needed. The new upgraded machine is excellent. our accounts manager saw the issue we were having with our old one & very quickly suggested the upgrade, great company

Very good customer service on the spot

Nazmeen has been our account manager for nearly 3 years. Always got the best service from her and never had any problems or issue. Hope this will continues.
Highly Recommended.

Just had our first printer delivered with XBM, managed successfully through BD Manager Isabel.

So far during the process, XBM and Isabel have been efficient and professional. I look forward to the relationship continuing into the future.

Nazmeen was really helpful. Swiftly got our printer setup. Last year we have also been receiving a good value for money service from XBM.

Great efficient and clear service. Delivered wht was promised quickly and easily. Enjoying the new product!

After a couple of teething problems at the beginning our new account manager Isabel Martinez has been great and always keeps in contact and is there to help if needs be.

Nazmeen was amazing, very helpful and understanding and she came up with the best deal out of 5 other companies.
I would highly recommend Nazmeen and her company to do business with.

Once again thank you so much

We have had our photocopier from XBM just over a year now and I cannot fault the service we have been provided with. Frazer has been professional and helpful, nothing is too much trouble and he has remained in contact with us checking that we are happy with the product and the service.
We would highly recommend XBM

XBM have always been helpful.Isabel our accounts manager is extremely professional and deals with everything quickly and with a great result.
Thank you

Nazmeen Akthar was friendly , approachable and efficient.
I use the photo copy machine and service. Very prompt with her replies.
I would recommend this company.
Good value for money.
Khusru Khan

We've been working with XBM for our printer and plotter needs, and the experience has been exceptional. In particular, Naz has gone above and beyond in upgrading our equipment and cleaning up our contracts, which were a bit of a mess before he took over our account.

Thanks to his professionalism and attention to detail, everything runs smoothly now. He's always there when we need something, and it's clear he genuinely cares about providing great service. Naz is not only highly knowledgeable but also a great guy to work with :)

Highly recommend!

Nazmeen Akhtar, has assisted my organisation for several years. She has always demonstrated a professional approach and always goes above and beyond. Thank you, Nazmeen, for your ongoing support.

Outstanding communication and service.

I was in communication with at least 5 printer companies regarding setting up a new lease for the office - it was clear from the start that XBM was leagues above the others, and dealing with them set the bar high.

From the initial enquiry through to signing the contract, XBM have been incredibly helpful, and at no point have we had to compromise. The cost, the service, the equipment, all of it has been second to none.

We've only had one service issue that we've had to contact XBM about so far, and this has only offered us further reassurance that we made the right decision. Parts were delivered the next working day, and the engineer arrived the day after that to install. We have a dedicated engineer in our area too.

I'd particularly like to thank our Business Development Manager, Isabel Martinez, who not only made the new contract process swift and easy from the very first enquiry, but has also kept in regular communication to ensure any service issues are dealt with smoothly too. Incredibly happy with the service from start to finish, and would recommend XBM without hesitation.

No issues at all, from quoting through to installation, just the way you want it, I would recommend XBM to everyone.