Their customer support site is like a labyrinth, except the Minotaur in the centre just wants to waste your time. It is designed to put people off cancelling or requesting refunds and is incredibly pr... See more
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Xbox.com is your ultimate source for all things Xbox and Xbox 360. Get news updates; game trailers, screens, previews, and strategy; hardware information; community buzz; the latest Xbox LIVE and My Xbox coverage; forums; support; and much more!
Contact info
United States
- www.xbox.com
Reliability
I had my Xbox for 11 years now and it has never had a issue. These machines are incredibly reliable and are very cost effective.
Goodbye Xbox
Goodbye Xbox. Microsoft is just another greedy company that treats it's cutomers poorly. The old "who cares, someone else will still buy it" routine. Good riddance. Going back to Playstation. Xbox is trash
Why i hate xbox
I hate when I want to have fun i get bullied I reported it nothing happens to them but when I defend myself and fight back I get reported and banded I hate xbox protect bully's I play playstation for now on
Ffs everytime I switch this poxy…
Ffs everytime I switch this poxy console on it needs a system update then you get into the game and it needs another update then another update in the game!! Literally qtf am i paying for gamepass with this bs. Microsoft has gotten lazy with xbox literally just releasing remasters of the same halo games and, not making anything new. Seriously debating switching to PlayStation and avoiding Microsoft affiliated games just out of anger!!
Been with Xbox Since XBOX 360/ONE and…
Been with Xbox Since XBOX 360/ONE and been a game pass user for some time now but it’s really getting tiring that XBOX just keeps raising the The prices on game pass $30(Taxes not included) is really becoming Beyond me .
Good luck talking to a person.
Good luck talking to a person.
It would solve a very minuscule conflict.
Bought new Xbox
Bought new Xbox, keeps going off but no support, please buy something different or it will ruin your Christmas
Unable to play minecraft on LAN all of…
Unable to play minecraft on LAN all of a sudden. Not the only one with the problem, Get a link to PAY for online services. SCAM
Can't buy anything
Can't buy anything.
I always get:
"Contact us at Microsoft support
We’re having trouble processing your payment and we’d like to get it sorted out. Get more info
[Error code]
Thu, 27 Nov 2025 13:04:57 GMT
The "Get more info" link does absolutely nothing.
No contact information is posted.
It's like THEY HATE MONEY.
I've tried several known working credit cards, I've tried PayPal. I don't know how to BUY ANYTHING FROM MICROSOFT.
WTF?
They dont care about you, they only want your money
Trash company that doesn't care about consumers AT ALL
Firat of all I love Xbox but… warzone free??
Firat of all I love Xbox. I played a lot of Xbox 360 in my days, those controllers were perfect. But now to my issue with Microsoft. My Xbox friend and I tried to play warzone together but we couldn’t join each other in a party because they needed to buy the game pass, it shouldn’t be like that. It’s supposed to be a free game please make it clear somehow or somewhere that it is a game pass needed experience because otherwise you have invested time to download it and try to fix it and then just realising that you need to pay for it to play with your friends and that’s just that’s just disgusting of you guys. Don’t Xbox understand that they will loose players to the PS4/5, because over at ps the warzone is free totally, no plus needed
The Xbox Series X console is fantastic
The Xbox Series X console is fantastic. I have both the Series S and X. I'm simply here to beg Microsoft to please stop creating WOKE games. Or at least slow way down with this initiative. I'm not going to sit here and list all the games that are disappointing the majority of your gamer base. The formula for success is far more simpler than pushing this silly narrative. Please stop ruining a great thing with these next generation consoles.
they have stolen my Xbox account and…
they have stolen my Xbox account and will not help me recover the account because i don't still have the devices i used 15 years ago. Microsoft and Xbox have become one of the biggest companies in the world off the customers money and still steal from their customers. i have nothing but complete ill feelings for anyone associated with his company. I wish i could take them to court and make them pay big time!!!
I bought an xbox s series new in the…
I bought an xbox s series new in the box about over a year ago, worked perfectly at first then 6 month in, it started closing and crashing games out of no where to the point it was unplayable, I cleaned dust off it and moved it somewhere else to get more space for air to get though, this didn't work so I cleared out basically all my games to see if storage was the issue, didn't work, so I opened it up and cleaned out all dust to see if this would help, nope, I ended up doing everything possible to fix thus issue including completely factory resetting it multiple time and cleaning it constantly but nothing worked, a year later I turned it on hoping it may have improved, first day it was working fine again like it was new, next day it was fine till later in the day it started crashing every 20 mins again so once again I cleaned and moved it, no improvement when back to being completely unusable, thinking of changing to ps5 or getting a steam cube if possible because its gotten so bad I don't see the point in even trying to get it fixed as no matter what I do it always starts acting up again, never buying from xbox again p.s this is my first xbox, played other consoles my whole life, never had even half the issues I've had with xbox
I understand that prices go up £1/£2…
I understand that prices go up £1/£2 but £8 that crazy i know i will be cancelling. Your just not making it unaffordable for children.
I think this is a big mistake And microsoft has become greedy
Xbox Game Pass Ultimate is starting to…
Xbox Game Pass Ultimate is starting to become a joke. The price keeps going up almost every year, but the content definitely doesn’t match it. Paying such a high monthly fee would make sense if the service actually offered real new releases — but it doesn’t. Where is NHL 26? Where is EAFC 26? Where are major titles like Kingdom Come: Deliverance 2? The subscription costs more and more, yet players aren’t getting any added value in return.
Game Pass used to stand for day-one access to AAA titles. Now it feels more like a lottery whether anything worthwhile shows up at all. A price increase would be understandable if the quality was going up too. But here, only the price is going up. Microsoft should really think about whether they want to attract players or push them away. For this kind of money, I expect more than a catalog of older games.
Nasty scamming company
Nasty scamming company. Will be a PlayStation gamer from now on. Stay away from Microsoft
price hike ruins the value
ve been a Game Pass subscriber for years, but this new price jump from £14.99 to £22.99 a month is ridiculous — that’s over a 53% increase.
At £22.99, it now costs about £275.88 a year, and honestly, it’s just not worth it. I’m more of a passive player, so paying that much when I realistically only play 2 or 3 games a year doesn’t make sense anymore. For that price, I could just buy the games I actually enjoy and own them outright instead of renting access.
It’s a shame because the model used to be great value for money, but it’s clear they’re now milking loyal players. I’ve cancelled my subscription hopefully Microsoft rethinks this before more of us do the same.
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