Xinix Reviews 104

Really satisfied with the overall service — things were handled efficiently and with care. A big shoutout to Uzair for his friendly attitude and professional approach. He made the whole process easy and stress-free. Definitely worth recommending!

Quality was a bit hazy, always sounded like one was in a echo chamber. Noticed the difference in voice quality when used vodafone on the same phone.
Also not upfront about details- got the one year plan and informed when trying to opt out that it was a compulsory 2 year contract. I'll pay but make a complaint to consumer protection and strongly recommend you try the traditional networks as about same price, much better quality and at least you get a contract with the terms.

Uzair is very helpful and resolved the issue quickly

Shabby all round. No details of how to manage my account. Massive echo on all calls where both parties on a call can hear a 1 second delayed echo. BUT on the plus side it’s made me realise I don’t need a landline. So it will be goodbye as soon as the contract is finished.

Made a big difference in the quality of calls, great support line.

Due to difficulties with the base Uzair was extremely patient. It took quite a time to resolve the issue which culminating in the provision of a new base but Uzair resolve all the issues and with great expertise. Thank you

transfer went well. everything on time. I do tend to worry about tech stuff and it all happened as promised

Very polite and friendly service
Handset was not connecting with base unit, on my one email some called me and sort out my problem within same day.

Quick response and excellent service by Uzair!

Other than having to deal with XINIX almost exclusively through email, the experience was very pleasant and efficient.

Really good staff really helpful listen to wat i had to say then they explained everything to me in a very good manner to make me understand very helpful
Thank you

The goods arrived well in advance of the fibre installation. My contact Maryam had sent me instructions on how to connect everything up. It was very straight forward. It went live at the appointed time and has worked flawlessly ever since. I am impressed with Xilinx.

Xinix were very helpful and supportive during the installation of the telephone system, which proved more straightforward than I imagined. Since then they have called me on a number of occasions to see if I have had any problems, which I haven't. Compared to what I was paying previously I think this package is far better priced.

The Customer Service with XINIX is first class. We did have a complication with the bundle of 3 phones purchased but the Technical Department of XINIX sorted the hiccup out effectively and courteously and the phone setup is now working very well. Communication and assistance have been excellent throughout. I would highly recommend XINIX.

Been with these guys for over 8 years have multiple lines with them

Highly recommend A++

Excellent service throughout whole process.Our retained telephone number was up and running within minutes of the new fibre replacing the copper line on 18th March 2025.

Easy set up would recommend

The operators are very helpful and are very pleasant they answered all questions in very detailed way very happy with the customer service.

Uzair is great always on hand to help out immediately
Thank you

very friendly and helpful.