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Rated 5 out of 5 stars

We had a lot of audio problems with our old VoIP supplier, and managing the team was rather challenging. So far, everything has gone smoothly since joining with Xinix. For managing users and accessing... See more

Rated 1 out of 5 stars

Calls keep dropping out mid call. The most pathetic customer service. Everything is ‘systemised’ with updated ticket keep dropping into my email, but most importantly, nothing ever gets done. Extrem... See more

Rated 5 out of 5 stars

Needed to switch to VOIP after our landline was cut off and the old provider couldn't (or wouldn't) reconnect! Contacted Xinix via chat and within an hour I had ordered VOIP porting my existing number... See more

Rated 5 out of 5 stars

I had an excellent experience with Xinix Tech Support today, specifically with Uzair. It is clear that Xinix top management has a fantastic training program in place for their staff. From the moment... See more

Company details

  1. Telecommunications Service Provider

Written by the company

Xinix is a UK-based VoIP providing company that offers the best VoIP packages for small, medium, and large businesses. It offers flexibility, scalability, affordability, and easy integration with all kinds of business software that helps with seamless communication and task management. Xinix is famous for an easy setup, use friendly interphase, and 24/7 customer care that ensures the best for your business. With the help of Xinix, your small business can benefit from some of the remarkable features including call recording, instant messages, group chat, conference call, instant reporting, call analytics, and more. For details, reach out to Xinix and get detailed information from our customer care right away.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

104 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Recently signed up to XINIX

Recently signed up to XINIX. From the initial phone call to making the phone line connections at my 90 year old mothers house the experience has been wonderful. Everyone at XINIX has been courteous and professional. So pleased to have made the switch.

September 15, 2024
Unprompted review
Rated 5 out of 5 stars

Great serice

Helpful advice given to make an informed choice on the best package, quick delivery and set up. Really good customer service from our case handler Maryam.

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

New Landline Installation and configuration

I dealt with Maryam, Alishba and Uzair to sort out various initial issues \i had with my new landline connection. All of these were sorted out promptly and efficiently. Xinix provided excellent service and will recommend to others who intend to use them.

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

New phone only.

Just changed over from Talk Talk for my gran as she now only needed a phone only service of which talk talk couldn't offer. Very fast switch over that was done within the hour in fact, after plugging in the new little box. Alishba replied to my on line contact requesting of a return phone call within 20 min, never had such quick response with a phone company before.
Alishba explained to gran and I everything we needed to know, putting gran at ease, very important for am 80 year old lady. We couldn't of been happier with the service.

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

OUR YEALINK BASE CORRUPTED DUE TO A…

OUR YEALINK BASE CORRUPTED DUE TO A LIGHTNING STIKE CLOSE BY. WE PURCHASED A NEW BASE AND IT WAS UZAIR WHO INSTALLED IT FOR US. HE WAS VERY PATIENT AND HELPFUL AND WITHOUT HIS KNOWLEDGE AND HELP WE WOULD HAVE BEEN WITHOUT A PHONE SERVICE. WE THANK HIM VERY MUCH FOR HIS TIME AND EFFORT.

August 14, 2024
Unprompted review
Rated 5 out of 5 stars

Needed to switch to VOIP after cutoff

Needed to switch to VOIP after our landline was cut off and the old provider couldn't (or wouldn't) reconnect! Contacted Xinix via chat and within an hour I had ordered VOIP porting my existing number over. Received the converter a few days later, plugged it in and on the transfer date everything worked exactly as planned.

July 26, 2024
Unprompted review
Rated 5 out of 5 stars

XINIX Phone line has some excellent…

XINIX Phone line has some excellent features, saves us time and keeps are calls going even when we are not in the office. A lot cheaper than BT. Moving my number was easy and support was brilliant. A special thank you to Jalal who saw us through and guided us step by step.

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

Wish I switched earlier

Everything has been straightforward with switching over. No technical setup is needed, and someone is always available to talk to if you need help.
Maryam has been really helpful and checks in regularly to see how everything is going and if I need any changes made then these are done straight away.

August 20, 2024
Unprompted review
Rated 4 out of 5 stars

Moved our home phone line to Xinix

Moved our home phone line to Xinix. What a fantastic experience. A really easy process, and supported all the way by Maryam. Loads of check-ins and making sure we were happy. Unfortunately the line was connected to some poor lady at the other end of the country, but Xinix were on it and fixed the problem within 24hrs of me realising.

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

Hasel free.

Very easy to deal with. Great staff, very helpful. Nothing too much trouble.

July 22, 2024
Unprompted review
Xinix logo

Reply from Xinix

Thank you for your review, we highly appreciate this.

Rated 5 out of 5 stars

Very good team

Very good team, good prices and good quality, this guys are fighting with carriers to get best rate and best quality. Very recommended!
Special mention for Alexander Young, very serious guy, will answer you at any hour and make all the efforts until it’s perfect for you!

July 23, 2024
Unprompted review

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