X Jewellery Reviews 

579
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers adore the beautiful jewelry, noting enthusiastically that the pieces are lightweight, remarkably comfortable to wear all day, and fully customizable to fit any personal style. People frequently mention that their online purchases arrive very quickly and always come with lovely, careful packaging that makes opening the box a true joy. However, some people mentioned that they experienced unexpected delivery delays or unfortunately received incorrect items in their packages. A few reviewers also noted facing frustrating difficulties when trying to resolve shipping issues, track missing parcels, or request refunds for incomplete orders.

What people talk about most

Product

Users describe positive interactions with product, expressing strong satisfaction with the quality and... See more

Quality

Customers had positive experiences with quality, expressing deep appreciation for the solid craftsmanship and... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting extremely quick shipping... See more

User experience

Consumers find user experience to be positive, describing the items as solid, beautifully made, and super... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found this brand by accident and I’m so glad that I did. I have really delicate skin and small wrists and to find a bracelet I can adjust myself, that looks fabulous, is soft, with funky colours and c... See more

Rated 5 out of 5 stars

Great customer service. The jewelry is beautiful and well made. Love the detail. I have already placed my third order, I have shared this experience with my best friends and family. Love this company... See more

Rated 5 out of 5 stars

Reviews that I leave are either for something really disappointing or really exceptional. My experience with X Jewellery is the latter. I am currently about to place my 3rd order since May 2025 and... See more

Rated 5 out of 5 stars

I have owned X jewellery for many years. I love the customizabiltiy of it. The colorful rubber X rings are inexpensive, unique, and allow my bracelet to match my outfits. However, if I want just a sil... See more


Company details

  1. Jewelry Store

Information provided by various external sources

Forget staid, boring and conformist. Say goodbye to mere decoration. X Jewellery is a range of composable bracelets for women who march to their own drumbeat. Unlike many of the modular link bracelets on the market, the X Jewellery range is founded on the classic anchor chain – a symbol of strength - chosen to reflect bold women who see fashion as a form of expression. Like a self-portrait for your wrist, each composable bracelet is comprised of a set of links chosen by you to tell your unique story.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

579 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(579)

42 reviews in the last 12 months

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Rated 1 out of 5 stars

My email from this company said my…

My email from this company said my bracelet would arrive on 7-31 and today is August 1st. Tracking the USPS says the package is still in NJ.

July 25, 2025
X Jewellery logo

Reply from X Jewellery

Dear Maryjanet,

Thank you for your feedback, and we're truly sorry for any confusion or frustration caused.

We understand how disappointing it can be to experience a delay, and we’d like to clarify that the email you received on July 31st was to let you know that your order had been shipped that day via USPS Ground Advantage. It was not a delivery date, but a shipping confirmation. The tracking link provided may take up to 24 hours to update, which is also noted in the message.

That said, your order is on its way, and we’re here to help if you need any further assistance or tracking support. Please don’t hesitate to reach out. We want to make sure you receive your bracelet as soon as possible.

Warm regards,
Team X Jewellery

Rated 5 out of 5 stars

The bracelet is so nice

The bracelet is so nice. The way it was packaged was amazing. The only thing is that is was a bit small for my wrist. I did order additional links. The thickness of the bracelet is the cause. If you have a larger than 7 inch bracelet order a few additional links. The bracelet is just perfect.

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous jewellery

I love this jewellery and x jewellery are such a great company. They communicate well keeping you updated on orders and sort out any issues really quickly.
The silver, bear,bee and heart links I have just received are gorgeous and such good quality.

July 16, 2025
Rated 5 out of 5 stars

X marks the spot!

You can’t buy either happiness nor security or being a special person. We all know that.
Hopefully having certain things that mark in your own unique way the personal milestones and events in your life is a good thing.
You can get addicted by X Jewellery - maybe not you but certainly I did.
The pieces are beautifully crafted, and the packaging and handling of your orders are outstanding.
It’s nice to be treated well and like you’re a one of a kind person because you are.
Bonus: no one will wear the same Jewellery as I do even mixed and matched with the same interchangeable pieces than the ones I have.
Isn’t that great in itself?
Now I’m going to write my own story not with pen or brush on paper but with the links and locks and bracelets and necklaces I already bought from X Jewellery.
By the way it’s a really great and different upgrade from my passion for playing with Lego pieces as a kid;))😉
Mareike

June 30, 2025
Rated 5 out of 5 stars

Great after sale service

I wish to retract a negative review I made about this company , I had received a bracelet from them that didn’t fit . Oliver from X Jewellery got in touch after reading my review and offered to send additional links free of charge . They arrived quickly & I’m now wearing my rainbow bracelet , I love it !.

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

A Very Pleasant Shopping Experience…

Excellent and friendly communication with the X jewellery team. Their professionalism gave me confidence in placing my order. My purchase was beautifully and securely packaged and it is every bit as lovely in reality as it appeared online. I would not hesitate to shop with them again.

June 25, 2025
Rated 5 out of 5 stars

Just LOVE this unique jewelry!!!

Easy to use website. Splendid assortment of very clever jewelry. I really love the colors. Very easy to change and redesign the links with lots of tips on the website.

June 6, 2025
Rated 5 out of 5 stars

A buzzing bee!

I've loved X jewellery for years, and the latest link I purchased is absolutely beautiful - a tiny bee, created in silver. It was very easy to order online, and the link arrived very quickly (in fact, earlier than expected!). I look forward to wearing my bee when I next make a bracelet!

March 19, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful piece of jewellery

Beautiful piece of jewellery! I absolutely love it and will be buying extra links to add on special occasions. The quality is lovely and it was a fast delivery. The personal communication (emails and notes) are really appreciated too - I have already recommended the brand to friend!

March 1, 2025
Rated 5 out of 5 stars

Great experience!

What a great experience! Easy to shop, very very friendly people and when you place your order you get an extremely excited happy reply. That made my day! Fast shipping, wrapped with love. Highly recommended!

February 23, 2025
Rated 5 out of 5 stars

Wonderful jewellery

I love my bracelet its light and can change it up and they have lots of colours and links quick delivery and very good communication had a great experience with x jewellery will buy from them again .

February 23, 2025
Unprompted review

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