I would not recommend this company. They are completely unreliable. I ordered a gift card, but after more than three weeks I still haven’t received it. I requested a refund three days after placing... See more
Company replied
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See what reviewers are saying
link for they're giftcard does not work and they won't answer any email I send them,this site is a scam don't waste youre time with apps that use them,I'm waiting for them to answer this and tell me... See more
Company replied
Really happy with my experience using Xoxoday. The platform works smoothly and made managing orders much easier for us. What stood out the most was their customer service — the team was quick to respo... See more
Your service is absolutely fantastic. Even in a technical fault where it would have taken 3-4 days you guys resolved it in a day. Hats off to your customer service and care. I would like to say keep i... See more
Company details
Written by the company
Xoxoday powers rewards, incentives, and loyalty programs for 5,000+ companies worldwide, including Freshworks, Infosys, Capgemini, AT&T, H&M, and more, that help them engage and retain their employees, customers, and partners. With $1B+ annual GMV and 250+ integrations (MS Teams, Slack, Salesforce, HubSpot, SAP, and more), we make it simple for teams across HR, sales, marketing, and CX to drive measurable impact - boosting engagement, conversion, and retention. Headquartered across 12 global offices, including the US, Xoxoday delivers secure, scalable, global and flexible solutions. Our Suite of Products: 1. Empuls - Build a connected and motivated workplace with recognition, rewards, surveys, and an all-in-one employee engagement tool that also helps sales and channel leaders drive revenue, productivity, and motivation with real-time leaderboards, nudges, and automated payouts 2. Plum - A global rewards marketplace with 10M+ options across 30+ categories including gift cards, experiences, travel, merchandise, digital subscriptions, wellness, and charity donations in 175+ countries 3. Loyalife - An enterprise-grade loyalty solution for customers and channel partners to retain, engage, and maximize lifetime value with personalized and scalable rewards and also helps banks, payment providers, and reward platforms launch and manage merchant-funded promotions at scale
Contact info
Xoxoday, 303 Twin Dolphin Dr FL 600 #80, Redwood City, CA 94065, United States, 94065, Redwood City, United States
- 08061915050
- cs@xoxoday.com
- www.xoxoday.com
Breach of guidelines
The company has many options for…
The company has many options for rewarding not just Amazon swiggy zomato flipkart etc which is like really good and liked by employees. Saves time and helps avoid manual task UI is good.
October 29, 2025
Unprompted review
Unable to complete request
Redeeming keep giving this nondescript error:
"Unable to complete request. We are facing technical difficulties in retrieving your voucher code. Please try again after 6 to 48 hours."
Vouchers were said to be "Fast delivery".
This is poor service AND bad error handling. As a user I am clueless as to what happened.
November 15, 2025
Unprompted review
Reply from Xoxoday
Hey Roel,
We’re truly sorry to hear about your experience, and we sincerely appreciate you taking the time to share your feedback.
At Xoxoday, we’re committed to ensuring a seamless reward and fulfilment experience for all our customers.
To help us investigate this further and resolve the issue promptly, please reach out to us at cs@xoxoday.com with the following details:
Your registered email ID
Order ID
Voucher code URL
A screenshot of the error (if applicable)
Your feedback is invaluable in helping us improve our services, and we truly appreciate the opportunity to make things right. We are looking forward to hearing from you and helping you further.
Warm regards,
Xoxoday Support Team
Had a great experience
I've used Xoxoday and their marketplace is amazing!
November 13, 2025
Unprompted review
Amazing so nice
November 11, 2025
Unprompted review
I have had an amazing experience with…
I have had an amazing experience with their platform. Their solutions and offerings are seamless. Their customer support is also very responsive and prompt. Would highly recommend it!
November 13, 2025
Unprompted review
Super intuitive UI and excellent…
Super intuitive UI and excellent customer support
November 8, 2025
Unprompted review
The experience has been flawless till…
The experience has been flawless till date. Good success team.
November 30, 2024
Unprompted review
Great company
November 12, 2025
Unprompted review
Great Product
Great Product, great service, has been helpful for my team and customers.
June 5, 2025
Unprompted review
My experience with their platform is…
My experience with their platform is wonderful, have been using it for a few months. You can either use reward points or buy gift cards using other payment methods. They have all the categories and customer service also responds quickly.
November 6, 2025
Unprompted review
Terrible experience with Xoxoday
Terrible experience with Xoxoday. I’ve tried claiming my vouchers three times, and every single time I got the same error: “Unable to complete request… please try again after 6 to 48 hours.”
Contacted customer service, and all they said was to “wait a few more days.” Clearly, this is a recurring technical issue affecting many users, yet nothing is being fixed.
Very disappointing and unprofessional. If you can’t deliver what’s promised, don’t run the program until it actually works.
November 6, 2025
Unprompted review
Reply from Xoxoday
Dear Husna,
Thank you so much for taking the time to share your feedback with us.
We’re truly sorry to hear about your recent experience, and we completely understand how frustrating delays can be.
At Xoxoday, we genuinely care about the experience of every customer, and your satisfaction means a great deal to us. We're pleased to inform you that your order has now been fulfilled, and our support team has responded to you via email.
Your feedback helps us grow and improve, and we remain committed to using it to serve you better moving forward. We sincerely appreciate your patience, and we’re here to ensure your future experiences are smooth, timely, and delightful.
If there’s anything more we can do for you, please don’t hesitate to reach out. We’re always happy to help.
Warm regards,
Xoxoday Support Team
Unable to complete request
Unable to complete request. We are facing technical difficulties in retrieving your voucher code. Please try again after 6 to 48 hours.
Order Reference ID: 34493077
November 7, 2025
Unprompted review
Reply from Xoxoday
Dear Toan,
Thank you so much for taking the time to share your feedback with us.
We’re truly sorry to hear about your recent experience, and we completely understand how frustrating delays can be.
At Xoxoday, we genuinely care about the experience of every customer, and your satisfaction means a great deal to us. We're pleased to inform you that your order has now been fulfilled, and our support team has responded to you via email.
Your feedback helps us grow and improve, and we remain committed to using it to serve you better moving forward. We sincerely appreciate your patience, and we’re here to ensure your future experiences are smooth, timely, and delightful.
If there’s anything more we can do for you, please don’t hesitate to reach out. We’re always happy to help.
Warm regards,
Xoxoday Support Team
This is the GD third time Xoxoday…
This is the GD third time Xoxoday somehow managed to *BLEEP* up a rewards code redemption. Despicable.
November 5, 2025
Unprompted review
Reply from Xoxoday
Dear Customer,
We’re truly sorry to hear about your experience, and we sincerely appreciate you taking the time to share your feedback.
At Xoxoday, we’re committed to ensuring a seamless reward and fulfilment experience for all our customers.
To help us investigate this further and resolve the issue promptly, please reach out to us at cs@xoxoday.com with the following details:
Your registered email ID
Order ID
Voucher code url:
A screenshot of the error (if applicable)
Your feedback is invaluable in helping us improve our services, and we truly appreciate the opportunity to make things right.
We are looking forward to hearing from you and helping you further.
Warm regards,
Xoxoday Support Team
I tried redeeming a razor gold voucher…
I tried redeeming a razor gold voucher card but apparently it was already redeemed how is that possible
you are giving out faulty cards
October 29, 2025
Unprompted review
Reply from Xoxoday
Hey,
We’re truly sorry to hear about your experience, and we sincerely appreciate you taking the time to share your feedback.
At Xoxoday, we’re committed to ensuring a seamless reward and fulfillment experience for all our customers.
To help us investigate this further and resolve the issue promptly, please reach out to us at cs@xoxoday.com
with the following details:
Your registered email ID
Order ID
A screenshot of the error (if applicable)
Your feedback is invaluable in helping us improve our services, and we truly appreciate the opportunity to make things right.
We look forward to hearing from you and assisting you further.
Warm regards,
Xoxoday Support Team
Unable to complete request
Unable to complete request. We are facing technical difficulties in retrieving your voucher code. You can try after 6 to 48 hours. You can reach out to the sender for any concerns.
Order Reference ID: 34050340
It's already been too long still no rewards and no answer from the customer service this is tiring
October 12, 2025
Unprompted review
Reply from Xoxoday
Dear Roi,
Thank you for taking the time to share your feedback with us.
We’re truly sorry to hear about your recent experience and understand how frustrating delays can be.
At Xoxoday, we genuinely care about every customer’s experience, and your satisfaction means a great deal to us. We're pleased to inform you that your order has now been fulfilled, and our support team has responded to you via email.
Your feedback helps us improve continuously, and we remain committed to using it to serve you better going forward. We sincerely appreciate your patience and are here to ensure your future experiences are smooth, timely, and delightful.
If there’s anything more we can do for you, please don’t hesitate to reach out. We are always happy to help.
Warm regards,
Xoxoday Support Team
I have ordered e-gift cards
I have ordered e-gift cards. Received confirmation mail but not received the egift cards. Below is my order IDs
33932372
33932636
33932675
33932763
October 6, 2025
Unprompted review
Reply from Xoxoday
Dear Velan Chandru,
Thank you so much for taking the time to share your feedback with us.
We’re truly sorry to hear about your recent experience, and we completely understand how frustrating delays can be.
At Xoxoday, we genuinely care about the experience of every customer, and your satisfaction means a great deal to us. We’re happy to inform you that your order has now been fulfilled, and our support team has responded via email.
Your feedback helps us grow and improve, and we are committed to using it to serve you better moving forward. We sincerely appreciate your patience, and we’re here to ensure that your future experiences are smooth, timely, and delightful.
If there’s anything more we can do for you, please don’t hesitate to reach out — we’re always happy to help.
Warm regards,
Xoxoday Support Team
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