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Xoxoday 

This company’s rating is unavailable due to a breach of our guidelines.

Software Company
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See what reviewers are saying

Rated 1 out of 5 stars

I would not recommend this company. They are completely unreliable. I ordered a gift card, but after more than three weeks I still haven’t received it. I requested a refund three days after placing... See more

Company replied

Rated 3 out of 5 stars

link for they're giftcard does not work and they won't answer any email I send them,this site is a scam don't waste youre time with apps that use them,I'm waiting for them to answer this and tell me... See more

Company replied

Rated 5 out of 5 stars

Really happy with my experience using Xoxoday. The platform works smoothly and made managing orders much easier for us. What stood out the most was their customer service — the team was quick to respo... See more

Rated 5 out of 5 stars

Your service is absolutely fantastic. Even in a technical fault where it would have taken 3-4 days you guys resolved it in a day. Hats off to your customer service and care. I would like to say keep i... See more

Company details

  1. Software Company
  2. Corporate Gift Supplier

Written by the company

Xoxoday powers rewards, incentives, and loyalty programs for 5,000+ companies worldwide, including Freshworks, Infosys, Capgemini, AT&T, H&M, and more, that help them engage and retain their employees, customers, and partners. With $1B+ annual GMV and 250+ integrations (MS Teams, Slack, Salesforce, HubSpot, SAP, and more), we make it simple for teams across HR, sales, marketing, and CX to drive measurable impact - boosting engagement, conversion, and retention. Headquartered across 12 global offices, including the US, Xoxoday delivers secure, scalable, global and flexible solutions. Our Suite of Products: 1. Empuls - Build a connected and motivated workplace with recognition, rewards, surveys, and an all-in-one employee engagement tool that also helps sales and channel leaders drive revenue, productivity, and motivation with real-time leaderboards, nudges, and automated payouts  2. Plum - A global rewards marketplace with 10M+ options across 30+ categories including gift cards, experiences, travel, merchandise, digital subscriptions, wellness, and charity donations in 175+ countries  3. Loyalife - An enterprise-grade loyalty solution for customers and channel partners to retain, engage, and maximize lifetime value with personalized and scalable rewards and also helps banks, payment providers, and reward platforms launch and manage merchant-funded promotions at scale

Contact info

Breach of guidelines

All reviews

(327)

241 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

All is well

All is well
Thank you, team
All the very best
Merry X'mas and a happy New Year 2026 !! :)

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Buying giftcard with xoxoday and my experience

Well I need to buy a giftcard for my friend and I somewhere get to know about xoxoday and it's service who search for it and buy a giftcard from it and it's was a great experience instant delivery and easy to buy I have ever experienced and customer support is too notch reply withing hours and more such a great platform if you want to buy gift card

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service! I had issues with login and my points were not reflecting. The support team responded very quickly, guided me step by step, and resolved the problem in a very simple and helpful way. Truly appreciate their assistance. Thank you

November 27, 2025
Unprompted review
Rated 2 out of 5 stars

Poor customer support in case of problems with vouchers..

I didn’t have any problem with them previously. Now I received a voucher that is not working. The error says that “voucher could not be located”. I tried to use it both in store and online. I reached to them on November 5th. Till now I have no resolution. On Friday 21st I received response to give them 24-48 business hours. The time passed, I don’t have any resolution till now. They are ignoring my email now. I also wrote to them on what’s app with no response.

November 5, 2025
Unprompted review
Xoxoday logo

Reply from Xoxoday

Dear Natalia,

Thank you so much for taking the time to share your feedback with us. We’re truly sorry to hear about your recent experience, and we completely understand how frustrating delays can be.

At Xoxoday, we genuinely care about the experience of every customer, and your satisfaction means a great deal to us. We see that the order was cancelled by the supplier, and the refund has been completed from our end.

We have also sent the refund details to you via email.

Your feedback helps us grow and improve, and we remain committed to using it to serve you better in the future. We sincerely appreciate your patience, and we’re here to ensure your future experiences are smooth, timely, and delightful.

If there’s anything more we can do for you, please don’t hesitate to reach out. We’re always happy to help.

Warm regards,
Xoxoday Support Team

Rated 1 out of 5 stars

I tried using Xoxoday

I tried using Xoxoday, expecting a smooth reward-voucher delivery, but what I got was repeatedly frustrating. Requests for voucher codes kept failing with the same error: "Unable to complete request… please try again after 6 to 48 hours." Despite waiting days, I often never received any codes.

Customer support was basically unhelpful - responses were slow, generic, and didn't resolve my problems. It felt like my order was lost in some broken pipeline.
ie.

On paper, Xoxoday promises a big catalog and "fast delivery," but in reality the process is unreliable. I wouldn't trust them for anything important.

November 20, 2025
Unprompted review
Xoxoday logo

Reply from Xoxoday

Dear Helen,

Thank you so much for taking the time to share your feedback with us.

We’re truly sorry to hear about your recent experience, and we completely understand how frustrating delays can be.

At Xoxoday, we genuinely care about the experience of every customer, and your satisfaction means a great deal to us. To check the details, please share the following information:
Ticket ID:
Order ID:
Your feedback helps us grow and improve, and we remain committed to using it to serve you better in the future. We sincerely appreciate your patience, and we’re here to ensure your future experiences are smooth, timely, and delightful.

If there’s anything more we can do for you, please don’t hesitate to reach out. We’re always happy to help.

Warm regards,
Xoxoday Support Team

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