I would not recommend this company. They are completely unreliable. I ordered a gift card, but after more than three weeks I still haven’t received it. I requested a refund three days after placing... See more
Company replied
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I would not recommend this company. They are completely unreliable. I ordered a gift card, but after more than three weeks I still haven’t received it. I requested a refund three days after placing... See more
Company replied
link for they're giftcard does not work and they won't answer any email I send them,this site is a scam don't waste youre time with apps that use them,I'm waiting for them to answer this and tell me... See more
Company replied
Really happy with my experience using Xoxoday. The platform works smoothly and made managing orders much easier for us. What stood out the most was their customer service — the team was quick to respo... See more
Your service is absolutely fantastic. Even in a technical fault where it would have taken 3-4 days you guys resolved it in a day. Hats off to your customer service and care. I would like to say keep i... See more
Xoxoday powers rewards, incentives, and loyalty programs for 5,000+ companies worldwide, including Freshworks, Infosys, Capgemini, AT&T, H&M, and more, that help them engage and retain their employees, customers, and partners. With $1B+ annual GMV and 250+ integrations (MS Teams, Slack, Salesforce, HubSpot, SAP, and more), we make it simple for teams across HR, sales, marketing, and CX to drive measurable impact - boosting engagement, conversion, and retention. Headquartered across 12 global offices, including the US, Xoxoday delivers secure, scalable, global and flexible solutions. Our Suite of Products: 1. Empuls - Build a connected and motivated workplace with recognition, rewards, surveys, and an all-in-one employee engagement tool that also helps sales and channel leaders drive revenue, productivity, and motivation with real-time leaderboards, nudges, and automated payouts 2. Plum - A global rewards marketplace with 10M+ options across 30+ categories including gift cards, experiences, travel, merchandise, digital subscriptions, wellness, and charity donations in 175+ countries 3. Loyalife - An enterprise-grade loyalty solution for customers and channel partners to retain, engage, and maximize lifetime value with personalized and scalable rewards and also helps banks, payment providers, and reward platforms launch and manage merchant-funded promotions at scale
Xoxoday, 303 Twin Dolphin Dr FL 600 #80, Redwood City, CA 94065, United States, 94065, Redwood City, United States
Following up even after solving the problem
Quick resolution from the team and customer support is best
Had an issue with refund coupon. The team ensured that all my tickets were answered & supported
Shout out to Jhansi to support me guide me for the same.
I reached out to the support team and received a quick response. The issue was resolved within 2 days, even though the estimated timeline was 7 business days.
Xoxoday has all types of gift cards I never faced a Merchant is found on Xoxoday, they almost covered everything. Also, delivery of giftcard is also instant. Even if it is delay their support team is very responsive. I am glad my org chose xoxoday as rewards platform
I have reached out regarding a promo card which i was not able to redeem and support team had helped me with the process and was able to claim it now .Thanks team
Xoxoday team assisted me in changing my mail id and allowed me to use my code. They acted quickly and provided resolution.
Xoxoday is easy to use and quick.
It does not need login to redeem. Mainly when faced with issue the support was quick to resolve it.
One of best tool which we have a very very user friendly. Tool has many features to appreciate instantly to peer or colleagues. Very good tool.
The platform has made coupon distribution much simpler. And they have an awesome customer support team. Sending rewards or incentives to employees is now much more straightforward and uncomplicated.
"I had a really nice experience with the customer care team. They handled my query politely, responded quickly, and resolved the issue without any hassle."
quick response from the support team.
Thanks for making my ticket as your priority. Extremely satisfied.
They gave a prompt and quick response with detailed explanation and steps to solve the problem. I really appreciate their proactiveness.
I had difficulties to redeem the e-gift card, showing some technical issues. xoxoday helped me on the same day to redeem the e-gift card. Thanks, Xoxoday you are very supportive.
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