Xoxoday 

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Rated 1 out of 5 stars

I would not recommend this company. They are completely unreliable. I ordered a gift card, but after more than three weeks I still haven’t received it. I requested a refund three days after placing... See more

Company replied

Rated 3 out of 5 stars

link for they're giftcard does not work and they won't answer any email I send them,this site is a scam don't waste youre time with apps that use them,I'm waiting for them to answer this and tell me... See more

Company replied

Rated 5 out of 5 stars

Really happy with my experience using Xoxoday. The platform works smoothly and made managing orders much easier for us. What stood out the most was their customer service — the team was quick to respo... See more

Rated 5 out of 5 stars

Your service is absolutely fantastic. Even in a technical fault where it would have taken 3-4 days you guys resolved it in a day. Hats off to your customer service and care. I would like to say keep i... See more

Company details

  1. Software Company
  2. Corporate Gift Supplier

Written by the company

Xoxoday powers rewards, incentives, and loyalty programs for 5,000+ companies worldwide, including Freshworks, Infosys, Capgemini, AT&T, H&M, and more, that help them engage and retain their employees, customers, and partners. With $1B+ annual GMV and 250+ integrations (MS Teams, Slack, Salesforce, HubSpot, SAP, and more), we make it simple for teams across HR, sales, marketing, and CX to drive measurable impact - boosting engagement, conversion, and retention. Headquartered across 12 global offices, including the US, Xoxoday delivers secure, scalable, global and flexible solutions. Our Suite of Products: 1. Empuls - Build a connected and motivated workplace with recognition, rewards, surveys, and an all-in-one employee engagement tool that also helps sales and channel leaders drive revenue, productivity, and motivation with real-time leaderboards, nudges, and automated payouts  2. Plum - A global rewards marketplace with 10M+ options across 30+ categories including gift cards, experiences, travel, merchandise, digital subscriptions, wellness, and charity donations in 175+ countries  3. Loyalife - An enterprise-grade loyalty solution for customers and channel partners to retain, engage, and maximize lifetime value with personalized and scalable rewards and also helps banks, payment providers, and reward platforms launch and manage merchant-funded promotions at scale


Contact info

Breach of guidelines

All reviews

(320)

233 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a great experience with Xoxoday.

I had a great experience with Xoxoday.
The platform is easy to use and offers a good variety of gift cards.
Redemption is smooth and hassle-free.
Their customer support is quick and helpful.
Issues are resolved without unnecessary delays.
Overall, I’m very satisfied and would highly recommend Xoxoday.

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Missing reward

My problem on getting my missing reward from YouGov was resolved. XoXoday were respectful in answering my email queries and the best part was it was resolved.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve had a great experience with Ipsos


I’ve had a great experience with Ipsos. Their service is genuinely excellent, and they show real commitment to helping their users. I recently encountered a technical issue during my redemption process, but their support team handled it quickly and professionally. The problem was resolved to my complete satisfaction.

Overall, Ipsos is reliable, responsive, and easy to work with. Highly recommended!

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Very good experience

Very good experience. At first I was having some problems in payout. After contacting the support through email,it got resolved in 1 day. Support team was very fast to resolve the issue and was very friendly.

December 9, 2025
Unprompted review
Rated 1 out of 5 stars

One of the worst experiences Ive ever…

One of the worst experiences Ive ever had. I competed in a competition and won money which was given to me as a voucher to Xoxoday. The only way to get access to something similar to cash is an Rewarble voucher. I placed the order and got an email that its been delivered only to click on the link and get the messages that its still being processed. When trying to talk to an agent there go to answer its a vendor issue. So I cancelled and tried again. Same thing. I now have to wait 4 business days to see if this voucher will materialize. Following up with the support team only gets you generic responses with no indication on when the issue will be resolved. Chatting to an agent on the website is pointless as they give you the same generic response

December 4, 2025
Unprompted review
Xoxoday logo

Reply from Xoxoday

Dear Customer,

Thank you so much for taking the time to share your feedback with us.
We’re truly sorry to hear about your recent experience, and we completely understand how frustrating delays can be!

At Xoxoday, we genuinely care about the experience of every customer, and your satisfaction means a great deal to us. For us to check the details, please share the following information:

Ticket ID:
Order ID:

Your feedback helps us grow and improve, and we remain committed to using it to serve you better moving forward. We sincerely appreciate your patience, and we’re here to ensure your future experiences are smooth, timely, and delightful.

If there’s anything more we can do for you, please don’t hesitate to reach out. We’re always happy to help.
Warm regards,
Xoxoday Support Team

Rated 5 out of 5 stars

Great customer support

I could not figure out how to apply a store voucher purchase code and wrote to the CS team. They very promptly helped me understand the redemption flow, helped me through minor/temporary technical glitches and followed through until I was able to successfully redeem my code. It was very heartening to see them being so proactive, quick and knowledgeable.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

The XOXO has excellent service.

The XOXO has amazing support service, they replied to me on time as well as they resolved my issue quickly.

Thank you for quick response and support during my issue, else I would have lost my gift card.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

appreciate the assistance provided

My ticket has been followed continuously for almost 30 days, and every feedback was taken and actions implemented accordingly. I am extremely delighted and really appreciate the assistance provided.

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great Variety and Fast Support!

I had a wonderful experience with Xoxoday! They offer an impressive variety of options, which made my selection process super easy and enjoyable. I contacted support by email and received a reply within just 1–2 hours, and my issue was fully resolved the same day. Truly excellent service!

December 5, 2025
Unprompted review

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