Xoxoday 

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Rated 1 out of 5 stars

I would not recommend this company. They are completely unreliable. I ordered a gift card, but after more than three weeks I still haven’t received it. I requested a refund three days after placing... See more

Company replied

Rated 3 out of 5 stars

link for they're giftcard does not work and they won't answer any email I send them,this site is a scam don't waste youre time with apps that use them,I'm waiting for them to answer this and tell me... See more

Company replied

Rated 5 out of 5 stars

Really happy with my experience using Xoxoday. The platform works smoothly and made managing orders much easier for us. What stood out the most was their customer service — the team was quick to respo... See more

Rated 5 out of 5 stars

Your service is absolutely fantastic. Even in a technical fault where it would have taken 3-4 days you guys resolved it in a day. Hats off to your customer service and care. I would like to say keep i... See more

Company details

  1. Software Company
  2. Corporate Gift Supplier

Written by the company

Xoxoday powers rewards, incentives, and loyalty programs for 5,000+ companies worldwide, including Freshworks, Infosys, Capgemini, AT&T, H&M, and more, that help them engage and retain their employees, customers, and partners. With $1B+ annual GMV and 250+ integrations (MS Teams, Slack, Salesforce, HubSpot, SAP, and more), we make it simple for teams across HR, sales, marketing, and CX to drive measurable impact - boosting engagement, conversion, and retention. Headquartered across 12 global offices, including the US, Xoxoday delivers secure, scalable, global and flexible solutions. Our Suite of Products: 1. Empuls - Build a connected and motivated workplace with recognition, rewards, surveys, and an all-in-one employee engagement tool that also helps sales and channel leaders drive revenue, productivity, and motivation with real-time leaderboards, nudges, and automated payouts  2. Plum - A global rewards marketplace with 10M+ options across 30+ categories including gift cards, experiences, travel, merchandise, digital subscriptions, wellness, and charity donations in 175+ countries  3. Loyalife - An enterprise-grade loyalty solution for customers and channel partners to retain, engage, and maximize lifetime value with personalized and scalable rewards and also helps banks, payment providers, and reward platforms launch and manage merchant-funded promotions at scale


Contact info

Breach of guidelines

All reviews

(320)

233 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding customer support

My experience with Xoxoday has been genuinely impressive. Their customer support team responded to every email quickly, clearly, and very politely. They guided me through each step, clarified all my doubts, and made the whole process extremely smooth. It’s rare to find a team that is this consistent, helpful, and reliable. I’m very satisfied with their service and overall professionalism.

December 10, 2025
Unprompted review
Rated 1 out of 5 stars

If i rate this with negative ill do it…

If i rate this with negative ill do it poor contact support, scam store, no immidiate action with your concern its complecated to use e-gift to this store its better to used another platform.

December 19, 2025
Unprompted review
Xoxoday logo

Reply from Xoxoday

Dear Customer,

Thank you for taking the time to share your feedback with us.

We sincerely apologize for the inconvenience you experienced and fully understand how frustrating delays can be. At Xoxoday, we truly value every customer, and your satisfaction is very important to us.

After reviewing the details, we can confirm that the reported issue was resolved in December 2025 from our end, and the relevant details were shared with you via email at that time.

Your feedback helps us grow and improve, and we remain committed to using it to enhance our services. We genuinely appreciate your patience and assure you that we are focused on making your future experiences smooth, timely, and delightful.

If there is anything further we can assist you with, please do not hesitate to reach out. We are always happy to help.

Warm regards,
Xoxoday Support Team

Rated 5 out of 5 stars

The great hands.

It was great since my issue is dealing about my hardwork that need to have an urgent attention and it was resolved within the time frame they provide and it surpassed my expectation that it might be taken so long to resolve.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

I placed an order on xoxoday on Nov 30

I placed an order on xoxoday on Nov 30, 2025 and after a week I started tracking my order via mail. A service request was created and thoroughly tracked and shared my order on all th statuses and finally it was awesome experience with xoxoday rewards. Thankyou

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Prompt resolution

I recently had an issue with a company issues Xoxo gift voucher. I raised a case with Xoxoday support, and the team handled it very well. My issue was promptly resolved.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Good experience with Xoxoday

Good experience with Xoxoday. Website is easy to use and reward link came fast. I redeem my gift without any problem and lot of options was there. Overall looks genuine and works fine. Recommended 👍

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

I have a happy and fruitful experience…

I have a happy and fruitful experience with Xoxoday. I have been a member of them for quite sometimes now, and I can say it is easy to earn. For just 2300 points I am able to have P200.
Every time I ask for help, they always give a helping hand, understanding and kind. So, I can say I am lucky to being accepted in their endeavor. Thank you🤗!!

December 13, 2025
Unprompted review

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