I would not recommend this company. They are completely unreliable. I ordered a gift card, but after more than three weeks I still haven’t received it. I requested a refund three days after placing... See more
Company replied
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I would not recommend this company. They are completely unreliable. I ordered a gift card, but after more than three weeks I still haven’t received it. I requested a refund three days after placing... See more
Company replied
link for they're giftcard does not work and they won't answer any email I send them,this site is a scam don't waste youre time with apps that use them,I'm waiting for them to answer this and tell me... See more
Company replied
Really happy with my experience using Xoxoday. The platform works smoothly and made managing orders much easier for us. What stood out the most was their customer service — the team was quick to respo... See more
Your service is absolutely fantastic. Even in a technical fault where it would have taken 3-4 days you guys resolved it in a day. Hats off to your customer service and care. I would like to say keep i... See more
Xoxoday powers rewards, incentives, and loyalty programs for 5,000+ companies worldwide, including Freshworks, Infosys, Capgemini, AT&T, H&M, and more, that help them engage and retain their employees, customers, and partners. With $1B+ annual GMV and 250+ integrations (MS Teams, Slack, Salesforce, HubSpot, SAP, and more), we make it simple for teams across HR, sales, marketing, and CX to drive measurable impact - boosting engagement, conversion, and retention. Headquartered across 12 global offices, including the US, Xoxoday delivers secure, scalable, global and flexible solutions. Our Suite of Products: 1. Empuls - Build a connected and motivated workplace with recognition, rewards, surveys, and an all-in-one employee engagement tool that also helps sales and channel leaders drive revenue, productivity, and motivation with real-time leaderboards, nudges, and automated payouts 2. Plum - A global rewards marketplace with 10M+ options across 30+ categories including gift cards, experiences, travel, merchandise, digital subscriptions, wellness, and charity donations in 175+ countries 3. Loyalife - An enterprise-grade loyalty solution for customers and channel partners to retain, engage, and maximize lifetime value with personalized and scalable rewards and also helps banks, payment providers, and reward platforms launch and manage merchant-funded promotions at scale
Xoxoday, 303 Twin Dolphin Dr FL 600 #80, Redwood City, CA 94065, United States, 94065, Redwood City, United States
Excellent support from Xoxoday! I faced an issue where my voucher was unable to redeem, but the Xoxoday support team handled it very professionally. They responded quickly, understood the problem, and resolved it ASAP without any hassle. Really impressed with their prompt service and commitment to customer satisfaction. Highly recommended!
I had a good experience for my query which got resolved earliest which was really helpful for me the way there team had a follow up and update was given in time thanks
Correct expectations were set regarding the resolution time
Very nice service. Customer support instant reply for related queries...
Ordered from Xoxoday and had a great experience. The platform is user-friendly with a wide selection of products. Order processing was quick, delivery was on time, and the product quality met expectations. Customer support was responsive when I had questions. Overall, a reliable service for corporate gifting and rewards.
Very poor customer support. When they reply, it is never with a solution.

Reply from Xoxoday
I would like to share my positive experience with the Xoxoday support team. From the very first contact, they were professional, polite, and extremely helpful.
The team closely followed up on the issue with my gift card, reaching out daily to check on the status and providing clear updates and useful information throughout the process. This level of follow-up made a real difference and showed genuine care for the customer experience.
Thanks to their efficient and attentive support, the issue with my gift card was successfully resolved. I truly appreciate the excellent service provided by the entire team.
Initially, I experienced some issues redeeming my gift card, which was a bit frustrating. However, I reached out to their support team, and they handled the issue swiftly and professionally. The problem was resolved without stress, and communication was clear throughout the process.
Overall, I’m impressed with their customer support and responsiveness. Great customer service experience, and I appreciate how quickly they resolved my concern.
I like the customer experience. Support reaches out on time, understands the problem/query well and follows up on whether it was fixed.
thank you for your speed solution to my concern godbless you always sir/mam
Another quick solution offered to me for my concern, awesome customer service. They response almost immediatly to my emails and they quickly resolve my issues, then even do a follow up. Great experience
The team is actively following up on the issue and working to resolve it at the earliest. Once resolved, we will confirm with the customer to ensure the issue has been fully addressed, thereby providing confidence that the team is committed to resolving any concerns.
Quick and resolute! One of a kind customer experience! Never have I ever sent a complaint and resolved a few minutes later! Amazing!
I have availed some exciting vouchers from Xoxoday. They have a wide variety to choose from, and the process is seamless. I also had a great experience from their support team - they were quick to resolve my query and follow up with my issue.
I want to purchase a giftcard for my friend but I don't know any genuine site that can provide a giftcard then I come to know about xoxoday service and they offer different types of giftcard of e-commerce site and app and I order a giftcard from it and it's was super easy and quick and also my giftcard is deliver within a seconds. I got good experience with this site.
They assist and help solve concerns so fast.
They have the best customer service that I ever contacted, the customer service responded to my email in just an hour that really make it convenient for me. I also love that they processed my gift card in just a second
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