Xoxoday 

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I would not recommend this company. They are completely unreliable. I ordered a gift card, but after more than three weeks I still haven’t received it. I requested a refund three days after placing... See more

Company replied

Rated 3 out of 5 stars

link for they're giftcard does not work and they won't answer any email I send them,this site is a scam don't waste youre time with apps that use them,I'm waiting for them to answer this and tell me... See more

Company replied

Rated 5 out of 5 stars

Really happy with my experience using Xoxoday. The platform works smoothly and made managing orders much easier for us. What stood out the most was their customer service — the team was quick to respo... See more

Rated 5 out of 5 stars

Your service is absolutely fantastic. Even in a technical fault where it would have taken 3-4 days you guys resolved it in a day. Hats off to your customer service and care. I would like to say keep i... See more

Company details

  1. Software Company
  2. Corporate Gift Supplier

Written by the company

Xoxoday powers rewards, incentives, and loyalty programs for 5,000+ companies worldwide, including Freshworks, Infosys, Capgemini, AT&T, H&M, and more, that help them engage and retain their employees, customers, and partners. With $1B+ annual GMV and 250+ integrations (MS Teams, Slack, Salesforce, HubSpot, SAP, and more), we make it simple for teams across HR, sales, marketing, and CX to drive measurable impact - boosting engagement, conversion, and retention. Headquartered across 12 global offices, including the US, Xoxoday delivers secure, scalable, global and flexible solutions. Our Suite of Products: 1. Empuls - Build a connected and motivated workplace with recognition, rewards, surveys, and an all-in-one employee engagement tool that also helps sales and channel leaders drive revenue, productivity, and motivation with real-time leaderboards, nudges, and automated payouts  2. Plum - A global rewards marketplace with 10M+ options across 30+ categories including gift cards, experiences, travel, merchandise, digital subscriptions, wellness, and charity donations in 175+ countries  3. Loyalife - An enterprise-grade loyalty solution for customers and channel partners to retain, engage, and maximize lifetime value with personalized and scalable rewards and also helps banks, payment providers, and reward platforms launch and manage merchant-funded promotions at scale


Contact info

Breach of guidelines

All reviews

(320)

233 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent support from Xoxoday

Excellent support from Xoxoday! I faced an issue where my voucher was unable to redeem, but the Xoxoday support team handled it very professionally. They responded quickly, understood the problem, and resolved it ASAP without any hassle. Really impressed with their prompt service and commitment to customer satisfaction. Highly recommended!

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Seamless ordering process and excellent product quality

Ordered from Xoxoday and had a great experience. The platform is user-friendly with a wide selection of products. Order processing was quick, delivery was on time, and the product quality met expectations. Customer support was responsive when I had questions. Overall, a reliable service for corporate gifting and rewards.

December 22, 2025
Unprompted review
Rated 1 out of 5 stars

Poor Customer Support

Very poor customer support. When they reply, it is never with a solution.

December 22, 2025
Unprompted review
Xoxoday logo

Reply from Xoxoday

Dear Cathal,

Thank you for taking the time to share your feedback with us.

We’re truly sorry to hear about your recent experience and completely understand how frustrating delays can be. At Xoxoday, we genuinely care about every customer’s experience, and your satisfaction is very important to us.

To help us check the details, please share the following information:
Ticket ID:
Order ID:
Your feedback helps us grow and improve, and we remain committed to using it to serve you better in the future. We sincerely appreciate your patience and are here to ensure your future experiences are smooth, timely, and delightful.

If there’s anything more we can do for you, please don’t hesitate to reach out. We’re always happy to help!

Rated 5 out of 5 stars

Great support experience with Xoxoday

I would like to share my positive experience with the Xoxoday support team. From the very first contact, they were professional, polite, and extremely helpful.
The team closely followed up on the issue with my gift card, reaching out daily to check on the status and providing clear updates and useful information throughout the process. This level of follow-up made a real difference and showed genuine care for the customer experience.
Thanks to their efficient and attentive support, the issue with my gift card was successfully resolved. I truly appreciate the excellent service provided by the entire team.

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Initially, I experienced some issues redeeming my gift card, which was a bit frustrating. However, I reached out to their support team, and they handled the issue swiftly and professionally. The problem was resolved without stress, and communication was clear throughout the process.

Overall, I’m impressed with their customer support and responsiveness. Great customer service experience, and I appreciate how quickly they resolved my concern.

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience overall

Another quick solution offered to me for my concern, awesome customer service. They response almost immediatly to my emails and they quickly resolve my issues, then even do a follow up. Great experience

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

The team is actively following up on…

The team is actively following up on the issue and working to resolve it at the earliest. Once resolved, we will confirm with the customer to ensure the issue has been fully addressed, thereby providing confidence that the team is committed to resolving any concerns.

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great Vouchers, Amazing Support Team

I have availed some exciting vouchers from Xoxoday. They have a wide variety to choose from, and the process is seamless. I also had a great experience from their support team - they were quick to resolve my query and follow up with my issue.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Purchasing a giftcard from xoxoday and my experience

I want to purchase a giftcard for my friend but I don't know any genuine site that can provide a giftcard then I come to know about xoxoday service and they offer different types of giftcard of e-commerce site and app and I order a giftcard from it and it's was super easy and quick and also my giftcard is deliver within a seconds. I got good experience with this site.

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

They have the best customer service…

They have the best customer service that I ever contacted, the customer service responded to my email in just an hour that really make it convenient for me. I also love that they processed my gift card in just a second

December 19, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look