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Xtra Lite Reviews 215

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TrustScore 5 out of 5

4.8

Lighting Store
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Review summary

Created with AI, based on recent reviews

Evaluating 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers are very satisfied with the products, often describing them as high quality, sleek, and effective for various uses, including as night lights and emergency torches. The delivery service consistently receives praise for being fast, prompt, and efficient, with many appreciating the quick dispatch and good packaging. However, some customers experienced issues with product longevity, noting that some lights stopped working or charging after several months, with a few reporting a significant failure rate. There were also occasional concerns about the brightness of night lights and discrepancies between product descriptions and actual functionality, such as adjustable sensor ranges.

What people talk about most

Product

Users describe positive interactions with the product. Many reviewers praise the lights as effective, useful... See more

Quality

People report ambiguous experiences with quality. While some customers praise the superior quality of items,... See more

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers praise the superfast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I initially purchased products which, on reflection, didn't meet my expectations. I was able to send it back and get a full refund without any fuss and then bought ones that did meet my requirements.... See more

Company replied

Rated 5 out of 5 stars

Wonderful and very lightweight little rechargeable torches can highly recommend, i keep one in the car and one just inside my kitchen door as it’s very dark where I live battery charge lasts ages too.... See more

Rated 5 out of 5 stars

I recently had a problem with one of the units I had bought earlier. The technical support leading to the replacement of the charging cradle was first class. Will certainly use this supplier again.

Rated 5 out of 5 stars

Hi thank you for the great service I received. After seeing these lights while on holiday in a rented cottage I thought they were very effective. Great for kids in the night or the elderly (us) Or... See more

Company replied

Company details

  1. Lighting Store

Written by the company

At Xtralite we have both sourced and developed a variety of innovative LED lighting products. Our products not only have practical applications but are Eco-Friendly, High Quality and Tastefully Designed. We have a vast range of products including Power Failure Nightlights and Torches, Task and Desk Lamps, Security Lights and LED Flame Replicating Candles.

Contact info

4.8

Excellent

TrustScore 5 out of 5

215 reviews

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Rated 5 out of 5 stars

Brilliant service and very helpful

Brilliant service and very helpful

March 4, 2024
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Reply from Xtra Lite

Thank you for taking the time to leave us positive feedback. We're glad to hear that you was happy with your purchase.
Thank you
Xtralite Team

Rated 5 out of 5 stars

Works well speedy delivery

Works well in the entrance hallway. Free gift much appreciated and very speedy delivery.

February 23, 2024
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Reply from Xtra Lite

Thank you for taking the time to leave us positive feedback. We're glad to hear that you was happy with your purchase and that the free gift was well received.
Thank you
Xtralite Team

Rated 5 out of 5 stars

Great night / emergency torches

Friendly efficient service and a great price.

February 13, 2024
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Reply from Xtra Lite

Thank you for taking the time to leave us positive feedback. We're glad to hear that you was happy with your purchase.
Thank you
Xtralite Team

Rated 4 out of 5 stars

A truly GREAT experience.

A truly GREAT experience.
I am now uplifted towards heaven by purchasing these lights.
Yet another GREAT experience I did not know that I could not have done without.
As to lights they work well, used tap lights with magnets (not supplied). Neck light works well. Though suppliers description is a bit naff.

February 9, 2024
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Reply from Xtra Lite

Thank you for taking the time to leave us positive feedback. We're glad to hear that you was happy with your purchase.
Thank you
Xtralite Team

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