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Rated 1 out of 5 stars

Hiii I have ordered Samsung mobile with exchanging my Oneplus mobile. When the flipkart deliver boy check my oneplus mobile with Yaantra Application, it's not working. When he start... See more

Rated 1 out of 5 stars

I gave a device for screen replacement but they reported some other problem besides that, I approved the quotation given by them . I found when phone delivered after one day stopped working, When I as... See more

Company replied

Rated 5 out of 5 stars

Excellent doorstep service. Got my iPhone screen replaced. Phone got a new life. Very prompt and courteous response by them. Whole think from booking t he appointment and repair took 2 hours. Mo... See more

Company replied

Rated 1 out of 5 stars

Not at all satisfied. They don't care / don't lift phones to listen complaints/ feed back. Only prompt in collecting / giving back mobile that too with charges ( not free, as claims). Don't waste mone... See more

Company replied

Company details

  1. Electronics & Technology

Information provided by various external sources

Yaantra is providing repairing, refurbished and unboxed mobile phone services with free pick and drop facilities. We repair Broken screen and water damaged


Contact info

1.9

Poor

TrustScore 2 out of 5

1K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I wish I could rare 0.

I wish I could give 0.
At first point they make all efforts to pick up your with min cost. Once it's done they will put open your device and make unnecessary charges and harress customer to pay 4 times double the cost. No one will call after pick up your device and we poor customer are just become a puppet for them. Too much non sense.
Pls pls pls don't give your device to them insteas opt for service where you can go and see urself.

January 25, 2022
Unprompted review
yaantra logo

Reply from yaantra

Hi Lakshay,

We never want our customers to go through such kind of experience. Kindly share your request id so that we can look into case & reach you shortly for the resolution.

Rated 5 out of 5 stars

Very good experience with yaantra…

Very good experience with yaantra repairs doorstep service is awesome

January 7, 2022
Unprompted review
yaantra logo

Reply from yaantra

Hi Mohd sami

Thank you for sharing your feedback. Kindly be in touch so that we can serve you in future.

Rated 1 out of 5 stars

Not at all satisfied

Not at all satisfied. They don't care / don't lift phones to listen complaints/ feed back. Only prompt in collecting / giving back mobile that too with charges ( not free, as claims). Don't waste money. Not satisfied with their standard one liner replies of asking for order ID, which they could easily get from the available details of name, mobile number, place etc. Id of my order is 348345- Letv- Hyderabad.

December 25, 2021
Unprompted review
yaantra logo

Reply from yaantra

Dear Chintalapudi,
We regret the inconvenience caused. We request you to share order id & contact details so that we can assist you.

Rated 5 out of 5 stars

Good service in yaantra company,maine…

Good service in yaantra company,maine apna oppo ka phone repair kraya ta or jis din mene request saali ti usi din mera phn meri location se pickup hua or bhut jald hi mujhe mera phn bilkul ache se thik hokr mil gaya , thank you yaantra

December 14, 2021
Unprompted review
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Reply from yaantra

Hi Ishika,
Thank you for your 5 star rating & encouraging word. Kindly be in touch so that we can serve you in future.

Rated 1 out of 5 stars

Just don't waste time & money with these people. NOT Trust Worthy

I Gav my samsung m31 for repair, dey said mother issue need to replace after taking whol day time. Later in the evening(saturday) 6:45 one lady named savita called and asked confimation to rplace mother board which costs 9500/- (with 3 months warranty) it will take time till Monday evening as they are done for the day. I told it is very costly, pls chek and they started saying that it will cost around 13000/- in samsung service station, i said ok. Later after about 40 minutes( around 7:20 PM) i called back them to say not to replace the mother board but they did not answer my call and i left an sms( at around 7:25pm)also stating not to replace the mother board. i visited the yantra office vv pura at 10 am on monday, other than security no body was there and security asked me to wait till 10:30 but i was in a hurry to go to office and i wrote a note on a paper stating not to rplace mother board and left the place. By that time i enquired with Samsung Aurthorised service station and they told me it will cost 7500/- including installation/service. That lady called me at 10:30am and told the mother board is already replaced we cannot change it now you have to pay 9500/-. I requested her to pls check, as they told it will take time till monday evning on saturday(@6:45pm). But she refused and told me no way you hav to pay 9500/- to take back the phone.I explained her the actual price is 2k less that what you are charging and if you can match then i m fine. But she started yelling saying No and told me that finger print sensor is also not working suddendly. The lady was so rude in addressing the issue i decided i wil not to get it repaired by these unprofessional people. Later some other person called and told the same thing and after long conversation he agreed to give back my phone for which he took 1 day time.I dont know what genuine spares they took from my phone!!! The phone back cover is not placed properly.

Above i m writing jus to make you guys to be very careful with these people not trust Worthy .
Pls Contact Authorised service station only for any repairs.
Even they did not return my phone on time.
Don't Waste your valuable Time and Money on these people.

December 14, 2021
Unprompted review
yaantra logo

Reply from yaantra

Dear Sir,
We regret the inconvenience caused to you. We request you to share order id & contact details so that we can assist you. I will definitely share this feedback to concern person & team.

Rated 1 out of 5 stars

Unable to repair my phone

Unable to repair my phone
Today complete 21 days but he did not call me

November 16, 2021
Unprompted review
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Reply from yaantra

Dear Vaibhav,
We regret the inconvenience caused. We request you to share order id so that we can assist you.

Rated 5 out of 5 stars

Good service.

September 19, 2021
Unprompted review
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Reply from yaantra

Hi Vikram,
Thank you for taking time and sharing your feedback. Kindly be in touch so that we can serve you in future."

Rated 5 out of 5 stars

Outstanding service

September 18, 2021
Unprompted review
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Reply from yaantra

Hi Ajay,
Thank you for taking time and sharing your feedback. Kindly be in touch so that we can serve you in future."

Rated 5 out of 5 stars

Good service yaantta

September 18, 2021
Unprompted review
yaantra logo

Reply from yaantra

Hi Aryan,
Thank you for taking time and sharing your feedback. Kindly be in touch so that we can serve you in future.

Rated 5 out of 5 stars

Good service

September 18, 2021
Unprompted review
yaantra logo

Reply from yaantra

Hi Suraj,
Thank you for taking time and sharing your feedback. Kindly be in touch so that we can serve you in future.

Rated 5 out of 5 stars

Excellent Yaantra Support

I had the opportunity of using yaantra's service twice for two of my mobiles honor 10lite and honor play, I should say iam impressed with there service and completely happy with the support I received from them..thanks a lot to the wonderful team at Yaantra

September 17, 2021
Unprompted review
yaantra logo

Reply from yaantra

Hi Noushads,
Thank you for taking time and sharing your feedback. Kindly be in touch so that we can serve you in future.

Rated 5 out of 5 stars

Pick up and handover was prompt

Pick up and handover was prompt, price was a bit higher but service was satisfactory

September 17, 2021
Unprompted review
yaantra logo

Reply from yaantra

Hi Venkatachalam,
Thank you for taking time and sharing your feedback. Kindly be in touch so that we can serve you in future.

Rated 4 out of 5 stars

It was good overall but the price was…

It was good overall but the price was informed me in last minute and that too was also almost double as estimated.

September 17, 2021
Unprompted review
yaantra logo

Reply from yaantra

Hi M Saravanan
Thank you for taking time and sharing your feedback. We are looking into it. Kindly be in touch so that we can serve you in future.

Rated 5 out of 5 stars

My mobile screen was replaced in 20…

My mobile screen was replaced in 20 mins at my place itself excellent service by Yantra & Enginner Mr.vijay.......

September 17, 2021
Unprompted review
yaantra logo

Reply from yaantra

"Hi Naresh,
Thank you for taking time and sharing your feedback. Kindly be in touch so that we can serve you in future."

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