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Rated 1 out of 5 stars

Purchased Yamaha Receiver that was advertised to be Google compliant. Like a year later, Yamaha removes the Google compatibly via a firmware update with no warning and no way to get it back. Emails... See more

Rated 1 out of 5 stars

no service, a 3 yr old sound system used maybe 1s per month front is dead now Noone will have honor so never again will I buy yamaha, should have kept my 12 year old pioneer.

Rated 1 out of 5 stars

Bought a surround sound receiver and had trouble hooking it up. There was a 1 page manual that was useless, so I called Yamaha Canada...apparently no humans work there. Left a message, but got no ca... See more

Rated 1 out of 5 stars

Purchased the paino in January, uploaded receiptcopy and IMEI number as requested through the portal. Did it all over again on several occasions - 7 to be precise in a period of 2 months. All you rece... See more

Company details

  1. Motorcycle Shop
  2. Motorcycle Dealer

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Yamaha Global Home is the global gateway website of Yamaha Corporation and Yamaha group companies.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

259 reviews

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1.6

All reviews

(259)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Receivers used to be good, bad reviews are not posted

I recently purchased a new RX-A780 A/V Receiver. I encountered a number of problems during setup and continue to have issues in every day use. I contacted Yamaha Customer Support and was told that they can't test every brand on the market for compatibility. I guess compatibility with Sony and Apple TV 4K are not important to customers. So I wrote a complete and detailed review and posted it to the Yamaha web site. Now months later the review is still not posted. Buyer beware, the bad reviews don't get posted let alone addressed.

February 20, 2020
Unprompted review
Rated 5 out of 5 stars

I got a Yamaha electric piano (P80)…

I got a Yamaha electric piano (P80) about 12 years ago and it's still in fantastic working order.

They are obviously quite a big company these days and sell lot's of stuff which I've never tried, but as far as I'm concerned if you can make an electric piano that works after this long and many trips in the car, then I can't complain.

The crazy thing is, the piano was second hand when I got it, so it's been through 3 owners and it's still working well.

February 1, 2020
Unprompted review
Rated 1 out of 5 stars

Very disappointed in the quality and…

Very disappointed in the quality and handling of the boat, and the way customer service handled it. Get extended warranty, you will need it, and make sure you document through a licensed dealer if there are any concerns with the boat the second you notice the slightest change. Steering cables had broke on my vessel and they did not warranty it, as it was 5 months out of warranty. I would not recommend a jet boat.

July 10, 2019
Unprompted review
Rated 4 out of 5 stars

About bike

Hi sir.
I am Arslan From PAKISTAN I am using Yamaha YB100 Royal many models, you know nowadays Yamaha 100 Royal is not launching in PAKISTAN, So sir I want 1 piece YAMAHA YB 100 Royal new model.
Thank you

July 1, 2019
Unprompted review
Rated 5 out of 5 stars

Yamaha FZS

Riding yamaha FZS from 2013 & its 2019 now. Six years later, it still revs your heart. Still can feel the engine smoothness. Totally satisfied with my FZS. ♥️

May 8, 2019
Unprompted review
Rated 1 out of 5 stars

Tried to find a Yamaha Dealer showroom…

Tried to find a Yamaha Dealer showroom with in 100 miles of Baltimore and Washington DC. Chat with Cori online 4/26/19 2:20PM what a moron. He or she ended the chat because they are incompetent. No showrooms for hearing their speakers is what they typed...I said Screw it..... I Will buy the QSC 15 instead. They must do a sensational business but arrogance is the true infancy of failure. You will lose in the end I promise!

April 26, 2019
Unprompted review
Rated 1 out of 5 stars

Receiver Failed; Emails Not Returned

I had bought a brand new Yamaha receiver that failed within the warranty period. Looking for customer support, my e-mails to the US customer support website went completely unanswered. Could only find someone on the phone after a very long wait, and he denied the warranty because it was not purchased from an "approved" retailer. Buyer beware.

April 12, 2019
Unprompted review
Rated 1 out of 5 stars

yamaha rubbish

Recently purchased a Yamaha ys-408 soundbar and two 021 musiccast speakers at quite some expense I might add,because they had a promotion for money back,I applied for this but was told the claim was invalid because I had purchased from two different dealers,I had tried
but they were out of stock so I purchased elsewhere and it was then that they told me it was invalid,however the cash back could be on the two speakers only,I tried again but this time I was told the invoices as proof of purchase were invalid,no explanation was forthcoming,I sent numerous emails asking why the sales invoices were invalid to no avail and now the have answered to say it’s too late the campaign was finished.NEVER WILL I PURCHASE A YAMAHA PRODUCT AGAIN and will inform everybody I know to be wary of such a slimy company

March 18, 2019
Unprompted review
Rated 1 out of 5 stars

Security breach: Yamaha lets your neighbor play loud music in your house during night time...

Bought a MusicCast wireless speaker (WX010) and found that the bluetooth cannot be restricted to certain units or use a password or physical intervention in the pairing process.

This means that I cannot use the unit as my neighbor hijacks (just because he can) the unit and plays loud music in our house during nighttime. Extremely scary. Also if I had

I contacted yamaha about this, and their 'solution' is to turn off the unit at night! That's just ridiculousness as the problem is that yamaha in no way includes any kind of data security. Turning a smart unit off complete ruins the idea of 'smart'.

The issue could be resolved by a software update... Why don't you provide this Yamaha?

That you cannot use this product if you live in an apartment should be stated under 'specs' so that future costumers are not tricked into wasting their money and getting scared during night time...

December 12, 2018
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. Take ages to reply and even longer to sort out your issue. Quality products - yes generally. But if you want reliable customer service if an issue occurs don't bother!! Buy another brand!!

December 5, 2018
Unprompted review
Rated 4 out of 5 stars

This review is for a High end Yamaha Av…

This review is for a High end Yamaha Av rxa3070 receiver, good build quality was lacking a few features that my previous Denon Av receiver had sound quality is good but could be better when compared to the High end Denon receivers overall I’m happy with the purchase would have given it a 5* had it not been let down by some features and the sound quality

November 22, 2018
Unprompted review
Rated 1 out of 5 stars

Ive been attempting to resolve an issue…

Ive been attempting to resolve an issue with Yamaha for over a year with no success. i am constantly writing emails and calling them in attempts to get help but am consistently blown off. All i want is for my product to work as advertised. They obviously have little care for their customers and this causes me to think more then twice before investing in any of their other gear. I own a studio in New York City and i wont be recommending Yamaha instruments to my clients any more, thats for sure.

October 26, 2018
Unprompted review
Rated 5 out of 5 stars

great

yamaha is great just great. the sound quality is good. i bought a yamaha drum kit dtx450k and it is good.

September 12, 2018
Unprompted review
Rated 2 out of 5 stars

Second receiver we've bought and tried…

Second receiver we've bought and tried to install for a customer...Musicast and Pandora problems this time...simply can't get any support over chat or the phone. I should have know better...fool me once.....already done with Onkyo for similar reasons...guess all business goes to Denon. And, guess I should have read all the other reviews previously...Yamaha cares not....

August 29, 2018
Unprompted review
Rated 5 out of 5 stars

av gear is the tops

bought tons of stuff from them over the last 20 plus years

apart from one amp packing up - probably my fault

its always been reliable and sounds amazing

won't use anything else

February 26, 2018
Unprompted review
Rated 4 out of 5 stars

Want quality sound look no further!

Best piece of equipment I’ve ever used. I got sent the Yamaha MusicCast YAS306 soundbar and the WX-010 speaker to review and wow the sound quality is absolutely amazing. I used both for parties over the Christmas period. The sound is extremely clear and both devices were easy to use. You download the musiccast app and you can control the devices from your phone. I love how I can place each device in a seperate room and control both to play different types of music. My friends and family that I showed the speakers off to were amazed at the fact that these could be controlled differently. They look incredibly modern in my home with their sleek design. It was easy to connect to my WiFi and I had no problem setting them up to use. Some of my friends were that convinced they bought a couple! The sound is that clear and can be incredibly loud if you want to annoy the neighbours! I am really happy with these speakers.

January 5, 2018
Unprompted review

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