Yeovil Audi Reviews 

208
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I went to several Audi dealership before I went to Yeovil the staff were amazing but it was the sales staff that went over board to help me find the car i was looking for. Even though they did not m... See more

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Rated 5 out of 5 stars

The Audi A5 avant hybrid is one of the finest cars I have driven over many years with different brands. The drivetrain operates seamlessly between battery and petrol and the chassis is exceptional.... See more

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Rated 5 out of 5 stars

New car purchase, arrived far sooner than expected. Whole process seemless, dealt with Dan, very knowledgable and easy to deal with. All departments here are second to none. Would have appreciated a... See more

Company replied

Rated 5 out of 5 stars

Really pleased with my recent experience buying from Yeovil Audi. We were greeted by Catherine who was fantastic, she gave great customer service and made us feel really welcomed and valued from the b... See more

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Company details

  1. Audi Dealer

About Yeovil Audi

Written by the company

Welcome to Yeovil Audi

Yeovil Audi strives to deliver an experience as prestigious as the vehicles we sell at our Audi Centre. As the only Audi-approved Centre in the Somerset and Dorchester area, we are proud to represent the Audi UK Car brand. within the region.

Yeovil Audi has a dedicated sales team, combined with the skills of our specialist Audi trained technicians, to ensure that a seamless service is provided to all our customers in every aspect of their Audi experience. From Servicing & Maintenance, all across Audi Motability, Audi Car Finance, Business & Fleet, and our vast stock of new and used Audi. We have all covered from our dedicated Audi dealership.

To achieve this, we invest in the future with our customers as the highest priority. Our customer-oriented view on decisions is driven by customer feedback and we always strive to ensure our customers' convenience comes ahead of our own. This is reflected in our customer satisfaction scores, as measured by Audi UK.

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4.8

Excellent

TrustScore 5 out of 5

208 reviews

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4.8

All reviews

(208)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Organised and efficient

Organised and efficient, the various things to be done were all carried out exactly as they should have been, on time and as planned. Staff were courteous and helpful, as always.

April 7, 2025
Unprompted review
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Reply from Yeovil Audi

Hello David,

We really appreciate you taking the time to leave us a review. It's wonderful to hear you had a 5-star visit to us and that our team were organised and efficient. Thank you for your kind words and please do not hesitate to contact us if we can assist you any further.

Kind regards,
Emma - Yeovil Audi

Rated 5 out of 5 stars

Repair Work

Yeovil Audi are Exceptional in their Service department friendly and polite staff nothing to much trouble. I've been taking my Audi S1 to them for many years and have been impressed by the team and technicians and have never had any problems or issues and have found Yeovil Audi to always give a great Service. Jay

April 2, 2025
Unprompted review
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Reply from Yeovil Audi

Hello Jay,

Thank you for taking the time to leave us a review. We are thrilled to hear you had another 5-star experience with us and that our Service team were helpful and polite during your visit. It's wonderful to know we have consistently provided excellent service over the years and I'll be sure to share your kind words with the team. We look forward to welcoming you back to us again soon.

Kind regards,
Emma - Yeovil Audi

Rated 5 out of 5 stars

The people we dealt with at the Yeovil…

The people we dealt with at the Yeovil showroom were all without fail extremely friendly, professional and knowledgeable. Nothing was too much trouble and the follow-up to make sure that we were okay after taking possession of the new car was also great. I wouldn’t hesitate to use them again or to recommend them to others.

April 7, 2025
Unprompted review
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Reply from Yeovil Audi

Hello Bob,

Thank you for taking the time to leave us a 5-star review. It's wonderful to hear you had a positive experience with us whilst purchasing your new Audi and that our team were friendly and knowledgeable throughout. We really appreciate your kind words and recommendation and look forward to welcoming you back to us again in the future.

Kind regards,
Emma - Yeovil Audi

Rated 5 out of 5 stars

Great service as usual from the whole…

Great service as usual from the whole team at Yeovil Audi. From the moment you walk into the reception, you are treated as a valued client, until the keys are handed back and you step back into your (cleaned) car. Good job.

April 24, 2025
Unprompted review
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Reply from Yeovil Audi

Hello Stuart,

Thank you for taking the time to leave us a 5-star review. We are delighted to hear you had great service with us at Yeovil Audi and that we made you feel welcome during your visit. I will pass your kind words on to the team and we look forward to welcoming you back to us again in the future.

Kind regards,
Emma - Yeovil Audi

Rated 5 out of 5 stars

…TOP MARKS

THE TEAM WERE MORE THAN PROFESSIONAL GIVING ME A VERY GOOD DEAL IN A FRIENDLY MANOR. HAVING USED THIS DEALERSHIP BEFORE I WOULD RECOMMEND YEOVIL AUDI TO ANYONE SEEKING TO BUY A NEW OF USED AUDI. WELL DESERVING OF FIVE STARS

March 29, 2025
Unprompted review
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Reply from Yeovil Audi

Hello Rodney,

Thank you for your fantastic 5-star review. We are delighted to hear you had another great experience with us and that the team were able to assist you. It’s always a pleasure to welcome back our loyal customers, and your recommendation means a great deal to all of us at Yeovil Audi.

We hope you are enjoying your new Audi, and we look forward to welcoming you back to us again in the future.

Kind regards,
Emma – Yeovil Audi

Rated 5 out of 5 stars

Simon helped with the sourcing of my…

Simon helped with the sourcing of my Audi Q4 Sportback, and dealt with me professionally and timely, we travelled from the East Midlands to then pick up the Car which was waiting for my Wife under a large cover and red bow, making the handover extra special. Truly deserving of my 5⭐️ rating many thanks Simon and Yeovil Audi

March 28, 2025
Unprompted review
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Reply from Yeovil Audi

Hello Matt,

Thank you for taking the time to leave us a 5-star review. We are thrilled to hear that you had a positive experience with us. It's wonderful to know that Simon was able to help you find the perfect Audi Q4 Sportback, and that the entire purchasing process was smooth and timely. We are especially pleased to know that the handover felt special for you both and please do not hesitate to contact us if we can assist you any further.

Kind regards,
Emma - Yeovil Audi

Rated 5 out of 5 stars

Yeovil Audi are absolutely Brilliant

Yeovil Audi are absolutely Brilliant, from start to finish buying my A4 from Ollie in Sales was an absolute pleasure. He is professional & Polite, nothing was ever a problem. Recently took it back to them for its First MOT and a warranty repair, the service department is run like clock work with the staff being polite and professional keeping you updated during the process. It’s definitely worth the drive to see them as you won’t be disappointed…

March 13, 2025
Unprompted review
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Reply from Yeovil Audi

Hello Robert S Matthews,

Thank you for your kind words. We are so pleased to hear you had a brilliant experience with us at Yeovil Audi, from purchasing your Audi A4 with Ollie to your recent MOT and Warranty visit.

Our team will be delighted to know their professionalism and attention to detail made such a great impression. It’s great to know that we kept you updated throughout each process and that the work was completely on your new vehicle in a timely manner.

We truly appreciate you making the drive to see us, and we look forward to welcoming you back again in the future.

Kind regards,
Emma – Yeovil Audi

Rated 5 out of 5 stars

Yeovil Audi provide provide first class Audi servicing

Yeovil Audi have been maintaining my A4 Allroad since 2018. My car recently required a new EGR valve. From Holly on reception to Nick, who worked on my car and Adam my Service Advisor, the whole process could not have been smoother. Adam was particularly helpful, answering all of my questions and ensuring that I was 100% happy with my vehicle's servicing. I have no hesitation in highly recommending Yeovil Audi for all of your Audi needs.

March 10, 2025
Unprompted review
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Reply from Yeovil Audi

Hello Stephen,

Thank you for your kind words and continued trust in Yeovil Audi since 2018. We are very grateful for your loyalty and are so pleased to hear that your recent experience with us was smooth and positive.

It's great to know that Holly, Nick, and Adam were able to support you throughout the service of your Audi A4 and ensure your questions were fully answered. I will be sure to pass your feedback on to the team and we look forward to continuing to take care of your Audi for many years to come.

Kind regards,
Emma – Yeovil Audi

Rated 5 out of 5 stars

Buying process was excellent

From start to finish, buying our car was simple, efficient and effortless due to their customer care assistance and service. Special thanks to Maddie.

March 17, 2025
Unprompted review
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Reply from Yeovil Audi

Good morning,

Thank you for taking the time to leave us a 5-star review. We are so pleased to hear you had a positive purchasing experience with us at Yeovil Audi and that Maddie was able to ensure the process was efficient and effortless for you. I will pass your kind words on to the team and we hope you are enjoying your new Audi.

Kind regards,
Emma - Yeovil Audi

Rated 5 out of 5 stars

Keeping it simple and focussed on the customer

We were looking for an Audi Q2 with some specific features. During our search we talked to several Audi and Audi specialist dealers. When I spoke to Joe in Yeovil, he quickly understood that we know what we wanted and he moved the conversation to when rather than if. The whole process felt focussed on us and what we wanted to buy. The end to end process was straightforward and considerate. By the way, my wife is loving the Q2.

March 13, 2025
Unprompted review
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Reply from Yeovil Audi

Hi Mark,

Thank you for your fantastic 5-star review. We are delighted to hear that both you and your wife had a positive experience with us at Yeovil Audi.

It's great to know that Joe was able to help you find the perfect Audi Q2 with all the features you were looking for and we are very pleased that the process felt smooth and enjoyable from start to finish. It’s wonderful to know that your wife is loving her new Audi and I will pass your kind words on to the team.

If there is anything else we can assist you with in the future, please do not hesitate to contact us.

Kind regards,
Emma – Yeovil Audi

Rated 5 out of 5 stars

Audi Yeovil

Hi Sam was really helpful made the purchase of the car
very straight forward he explained all the controls
although I am still getting used to them the Audi dealership in Yeovil is highly recommended

March 22, 2025
Unprompted review
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Reply from Yeovil Audi

Hello David,

Thank you for taking the time to leave us a 5-star review. We are so pleased to hear Sam was able to help you find the perfect Volvo and that he made the whole process easy and informative. I will pass your kind words on to the team and please do not hesitate to contact us if we can assist you any further.

Kind regards,
Emma - Yeovil Audi

Rated 5 out of 5 stars

We had a lovely service from start to finish!

We had a lovely service from start to finish with Sam at Yeovil Audi.
He was brilliant he helped with more than just getting the car but the set up (even on my phone) and didn’t let us leave until we knew all the ins and outs about our new car!

Would highly recommend Yeovil branch. We were greeted with refreshments and instantly felt at ease, didn’t wait longer than 5 minutes to be seen on all occasions and was such a relaxing and enjoyable experience! Just what getting a new car should be!

March 6, 2025
Unprompted review
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Reply from Yeovil Audi

Hello Charlotte,

Thank you for taking the time to leave us a review. We are thrilled to hear you had a 5-star experience with us and that Sam assisted you throughout the purchase and handover of your new Audi. We really appreciate your kind words and recommendation and hope you are enjoying your new Audi.

Kind regards,
Emma - Yeovil Audi

Rated 5 out of 5 stars

Really great experience

Really great experience. We whad been looking for a Q3 with a very specific profile (low milage with certain packs in one colour) and Yeovil was the only one offering it at prices you would only see way up north. The team bent over backwards to get the car in as-new condition before pickup, and it's been driving beautiful for the last few weeks. After care has also been exceptional with them checking up on us to make sure we were happy with everything. Couldn't have asked for more and well worth the drive...

February 28, 2025
Unprompted review
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Reply from Yeovil Audi

Hello Michael,

Thank you for taking the time to leave us a review. We are delighted to hear you had a 5-star experience with us and that we were able to help you find the perfect Audi Q3. We are thrilled to know that our team made sure your Audi was in fantastic condition before the handover and that our customer service has been exceptional. I will pass your kind comments on to the team and we hope you are enjoying your new Audi.

Kind regards,
Emma - Yeovil Audi

Rated 5 out of 5 stars

Went to Yeovil Audi…

Went to Yeovil Audi to look at cars as was giving up.my company car and needed to buy something to replace it. Met with Sam Spilsbury who listened to what I said regarding sensible choices, boot space, work miles, but also saw the way I spent the most time with a beautiful used TT. No pressure or fuss, he looked at things like ULEZ charges on the models I liked, tax costs, insurance brackets etc. He opened up all the cars and left me to explore with my husband. Long story short I am a very happy new owner of a beautiful TT and yes my Collie fits very happily in the back. Thank you to Sam and Luke true professionals in every sense. The best buying experience I have had!

February 28, 2025
Unprompted review
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Reply from Yeovil Audi

Hello Kate,

Thank you for your kind words. We are thrilled to hear that Sam and Luke made your car-buying experience smooth and enjoyable. It’s great to know they took the time to explore different Audi vehicles with you and helped you find the perfect balance of practicality and style.

We are delighted to know that you and your Collie are enjoying your new Audi TT. If you require any further assistance, please do not hesitate to contact us.

Kind regards,
Emma – Yeovil Audi

Rated 5 out of 5 stars

Daniel exceeded my expectations

Daniel exceeded my expectations, he was fantastic from the start to finish! Efficient, helpful and bent over backwards to help me! Best customer service I have ever had .

February 28, 2025
Unprompted review
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Reply from Yeovil Audi

Hello Rachel,

Thank you for your fantastic 5-star review. We are delighted to hear that you had a great experience with us whilst purchasing your new Audi. It’s wonderful to know that Dan was both helpful and efficient and he will be pleased to hear your kind words.

We really appreciate your support and hope you enjoy every moment with your new Audi. If there is anything else we can assist you with, please do not hesitate to contact us.

Kind regards,
Emma – Yeovil Audi

Rated 5 out of 5 stars

Good and easy booking process

Good and easy booking process, work carried out in a professional and timely manner and good customer service provided

February 26, 2025
Unprompted review
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Reply from Yeovil Audi

Hello Chris,

Thank you for taking the time to leave us a 5-star review. We are so pleased to hear you had a great experience with us and that the work was carried out on your vehicle in a professional, timely manner. We really appreciate your kind words and please do not hesitate to contact us if we can assist you any further.

Kind regards,
Emma - Yeovil Audi

Rated 5 out of 5 stars

New car purchase

New car purchase, arrived far sooner than expected. Whole process seemless, dealt with Dan, very knowledgable and easy to deal with.
All departments here are second to none.
Would have appreciated a folder for sale details, and also for the owners manual rather than a cardboard box. Both of these were included at my last purchase of a secondhand Audi form Marshalls in the form of Audi branded products. Otherwise excellent service.

March 3, 2025
Unprompted review
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Reply from Yeovil Audi

Hello Mr D Tipping,

Thank you for taking the time to leave us a 5-star review. We are thrilled to hear you had a positive experience with us whilst purchasing your new Audi and that it was ready for collection sooner than expected. It's great to know that Dan was very knowledgeable throughout the process and that our team made the whole experience seamless for you. I will pass your feedback on to the team and please do not hesitate to contact us if we can help you any further.

Kind regards,
Emma - Yeovil Audi

Rated 5 out of 5 stars

Professional service

Professional service

January 29, 2025
Unprompted review
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Reply from Yeovil Audi

Hello S Dawson,

Thank you for taking the time to leave us a 5-star review. We are thrilled to hear our team were professional during your visit and please do not hesitate to contact us if we can help you any further.

Kind regards,
Emma - Yeovil Audi

Rated 5 out of 5 stars

Warranty repair issue well handled throughout.

The issue with my warranty repair was dealt with to my complete satisfaction. All of the staff I dealt with from first contact through to picking up the car after repair were helpful, courteous and professional.

February 18, 2025
Unprompted review
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Reply from Yeovil Audi

Hello Henry,

Thank you for taking the time to leave us a 5-star review. We are delighted to hear that your warranty repair was handled to your complete satisfaction. It's great to know that our team were helpful and courteous throughout the whole process and we hope to welcome you back to us again in the future.

Kind regards,
Emma - Yeovil Audi

Rated 5 out of 5 stars

Another great experience at Yeovil Audi

Another great experience at Yeovil Audi. All the Team from front of house, to Service staff and engineers did a great job on my car for its MOT. Helpful, polite, friendly and knowledgable as always. In addition Tim helped out with an unrelated issue for my son’s Audi that was with a different dealership. So much appreciated.

February 25, 2025
Unprompted review
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Reply from Yeovil Audi

Hello Richard,

Thank you for taking the time to leave us a 5-star review. We are delighted to hear you had another great experience with us at Yeovil Audi and that our team were friendly and knowledgeable during your visit. I will pass your kind words on to Tim and the rest of the team and we look forward to welcoming you back to us again in the future.

Kind regards,
Emma - Yeovil Audi

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