Paul, Hayley and Naomi, we're so very patient, supportive and kind , regarding my circumstances..... I'm a very private and proud person , who has worked all my life , until circumstances change... See more
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YES Energy Solutions is a company with a strong social purpose. Everything we do is centred on our goals: Reducing CO2, reducing carbon emissions and alleviating fuel poverty. We're a Community Interest Company, which means we reinvest the money we generate back into our communities. We don’t have shareholders to satisfy which enables us to generate profit to put back into the community and continue our critical work. Our Advice Line is available for homes across England, Scotland and Wales offering free, dedicated advice on saving money on energy bills. We can offer confidential income maximisation and more with our holistic, wrap around support. Our Projects team manage the installations to help reduce your bills and your carbon footprint. The Projects team work with local authorities on the management and delivery of their funded schemes. Our ECO team work with our accredited installer network to help provide funding and more on installations through the Energy Company Obligation and Great British Insulation Scheme funding.
Unit 8-9 Victoria Mills, HX4 8AD, Halifax, United Kingdom
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Replied to 62% of negative reviews
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Thank you for all great customer service
Very helpful with everything and easy to speak with .
I walked in my local community centre and was greeted by this lovely lady. Was very clear and communicated well and helped me 🤩
really good agent and explian all really clear
I have just completed a review with Yes Energy Solitions with a gentleman called Pravinder Mach. What a revelation!!
My first debt/poverty/“help I’m in the shit” took place with Citizens Advice Gosport and was really great. However it was a start and did not give response to the total picture of my circumstances thus could only go so far to help me.
Enter Yes Energy Solitions with a database of connections which would make CAB weep for joy! Almost made me weep when he just laid out a comprehensive list of people and agencies that could me in my predicament. Wow!! Thank you so much Prav! You have made this day worth of getting out of bed for, even though it is hugely painful doing so!
With all my illnesses I now feel as if there is/are people out there that can actually help me! Just Wow and thanks very much Prav!!
My mental health has just received an almighty boost!!! 👍🏾👍🏾👍🏾☺️
The person on the phone gave me so much good advice he was wonderful , a real credit to your company
I had everything explained in detail.glad I was contacted.useful information I needed.
I received an email, unprompted from yesenergy solutions saying,and I quote;500 pounds off you're energy bills;.......and To my amazement (I'm joking),I got nothing.
Well that's not strictly true.My only help from them was a referral to a citizen advice bureau in Plymouth.I live in Inverness,only about 700 miles away.They want to set up an appointment to see me.Its not even funny.
Toothless and impotent organisation
Staff have great empathy and are supportive and knowledegable. Unfortunately the only thing that I was eligible for was a £50 energy voucher but has gone towards my debt and also shows willingness to reduce it so that has been a big help in that respect. I was also sent an energy saving kit. Felt like I was getting a present! During the initial conversation with an advisor they asked about my home and asked about drafts so the pack contained draft excluding tape. Very grateful for that. I was also advised about solar panels and that the landlord would be eligible to have them installed for free due to me being on a very low income but this initiative will not be available until Jan 2027 I believe. During this call the advisor made an appt for an in depth assessment and this was useful also. I just want to say thank you.
I really appreciate their help and support
They have been very helpful, respectful, polite and 🙂 non judgemental. I felt completely at ease.
I feel supported as yes energy solutions were very polite and listened to me, they have given me energy saving tips and advice on where to apply to get more help , and links to various funding agencies. I found this to be a very useful service
The advisor who I spoke to this afternoon, was very helpful and understanding, about my financial issues and my whole situation. He provided me to other helpful organizations, who are able to support me as well, even me been entitled to extra money to help me with my financial situation. I would recommend Yes Energy.
So understanding and really helpful, they do a fantastic job😊
What a fantastic service. Lee was kind, warm, a great listener and empathetic, (with a GSOH). He really took the time to go everything thoroughly and was so supportive. I could not be happier with the experience. Everyone I have had dealings with in this company has been incredibly friendly and helpful. Definetly 100%
Hayley was great, pointing me to a lot of help and resources that could be helpful to me that i never knew about. Really nice and friendly. Would definitely recommend this service
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