Ingrid Flute’s Yorkshire Holiday Cottages Reviews 

270
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

we recently stayed at the old stables in whitby and it was our first time there .they have off road parking for 3 cars which is incredible for whitby the house itself was absolutely quality with deco... See more

Rated 1 out of 5 stars

We stayed at Captains cottage... Rip-off accommodation. Property poorly maintained. Stains and mould on worktop, smoke alarm hanging off ceiling. Bulbs removed from ceiling light on top floor landin... See more

Company replied

Rated 5 out of 5 stars

Magnificent the best place we’ve ever visited. Advertised to perfection photo’s don’t do this place justice. Really loved our stay here didn’t want to come home, from the moment we opened the door on... See more

Rated 5 out of 5 stars

Great base for exploring , a pub just 3 mins walk away or 3>4 more pubs a few miles drive away in Reeth, plenty of walks in the nearby area, and surrounded by beautiful scenery. The cottage (plantati... See more

Company details

  1. Travel & Vacation

Information provided by various external sources

Superb choice of self-catering cottages throughout Yorkshire. Special offers. Luxury cottages. Short breaks available.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

270 reviews

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4.3

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(270)

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Rated 4 out of 5 stars

Nice cottage

Nice cottage, but uncomfortable beds with synthetic bed clothes.

Location of the cottage is by a main road with early morning trucks and an abandoned building site

October 7, 2022
Unprompted review
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Reply from Ingrid Flute’s Yorkshire Holiday Cottages

Hello, Thank you for taking the time to leave us with your review - we really value all forms of feedback from our guests experiences. We are so pleased to hear you enjoyed your stay. We hope to welcome you back again soon!

Rated 4 out of 5 stars

The Old Penny Bank, Hawes.

We enjoyed our stay at this clean and comfortable property, booking was efficient and straightforward. One star off as we were not asked for feedback afterwards and we felt there were things which could have been improved.

September 17, 2022
Unprompted review
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Reply from Ingrid Flute’s Yorkshire Holiday Cottages

Hello, thank you for taking the time to leave us a review of your recent experience. Thank you for your feedback and we hope to welcome you back to Yorkshire soon!

Rated 5 out of 5 stars

Brilliant

So easy to book and was kept updated on regular basis.Squirrel acres was a great base ,you need to be fit to climb the steps but worth it. Lovely and clean, comfortable beds, also has an enclosed deck ,great for dogs.

September 24, 2022
Unprompted review
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Reply from Ingrid Flute’s Yorkshire Holiday Cottages

Hi there! Thank you so much for taking the time to leave us this lovely review. We are so happy to hear your experience with us was a good one and we cannot wait to welcome you back to Yorkshire again!

Rated 5 out of 5 stars

Wonderful apartment in Whitby

Wonderful apartment in Whitby. Fab location and everything we needed. Would highly recommend

September 24, 2022
Unprompted review
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Reply from Ingrid Flute’s Yorkshire Holiday Cottages

Thank you Sharon for taking the time to provide feedback from your stay in Yorkshire. We are delighted that everything was to your satisfaction and look forward to welcoming you again soon.

Rated 5 out of 5 stars

Excellent

Excellent, clean and comfortable Pear Holiday Cottage in Whitby

September 18, 2022
Unprompted review
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Reply from Ingrid Flute’s Yorkshire Holiday Cottages

Good morning,
Thank you for taking the time to feedback on your holiday, we are so glad that the cottage was comfortable and had everything you needed. We hope to see you again soon!

Rated 5 out of 5 stars

Excellent booking experience

Excellent booking experience, the description of the property was truthful, and the property was clean, well appointed, and well maintained.
I would recommend this company as a first point of call when looking for holiday cottages.

August 26, 2022
Unprompted review
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Reply from Ingrid Flute’s Yorkshire Holiday Cottages

Many thanks for the review, we are so happy to hear you have enjoyed your stays and experience with us.

We hope to welcome you back soon !

Rated 5 out of 5 stars

Woodpeckers Cottage

Stayed at Woodpeckers Cottage for a short break. It's a lovely little cottage with everything that you need. Lots of things were there such as dishwasher tablets, washing up liquid, foil - really helpful to not have to worry about taking with you. There is a summerhouse as well where you can sit and relax and take in the fabulous views. The cottage was very clean and well maintained. We had 3 adults, 2 teenagers and a dog and there was plenty of space for us all. There are a few pubs within about a 10 minute drive that serve food. Beautiful area - and would definitely go back and stay here again.

August 27, 2022
Unprompted review
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Reply from Ingrid Flute’s Yorkshire Holiday Cottages

Many thanks for the review, we are so happy to hear you have enjoyed your stays and experience with us.

We hope to welcome you back soon !

Rated 5 out of 5 stars

Good location for exploring Yorkshire…

Good location for exploring Yorkshire Dales. Spacious accommodation.

August 21, 2022
Unprompted review
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Reply from Ingrid Flute’s Yorkshire Holiday Cottages

Hello Jon, Thank you for taking the time to leave us with your review - we really value all forms of feedback from our guests experiences. We are so pleased to hear you had a great holiday. We hope to welcome you back again soon!

Rated 1 out of 5 stars

Abismal customer service

Be very careful when selecting a cottage via this letting agent for any properties they manage.
Our experience this past week was a shocking one with no ownership of the extremely poor quality of accommodation. Apparently Ingrid Flute Yorkshire Cottages have stepped back from owning the issues and state it is purely the owner’s responsibility! With no phone signal available in the village to call late pm (or any time) on a Friday our only option was a 209+ mile drive back home. The reply we have received is truly abismal.
We will be committed advocates in sharing this information at every opportunity so nobody else falls foul and receives this type of customer service.

August 19, 2022
Unprompted review
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Reply from Ingrid Flute’s Yorkshire Holiday Cottages

Hello Neil,
We are truly sorry to hear about your recent experience, we hold our properties to the highest standards and we are sorry this was not delivered on this occasion.

We want to do all we can to ensure we provide the level of customer service we pride ourselves in. We take all cleanliness complaints extremely seriously, and would expect all properties to be clean on arrival.

Please be assured that your feedback has been passed to the relevant teams to ensure this does not happen again.

Rated 1 out of 5 stars

Booked a cottage “”end terrace”””

Booked a cottage “”end terrace”””, great location, only downside the cottage was disgustingly dirty, had to be cleaned for 3hrs by myself and my wife just to make it comfortable, they did offer to send a cleaner after we had cleaned it ourselves , poor customer care

August 18, 2022
Unprompted review
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Reply from Ingrid Flute’s Yorkshire Holiday Cottages

Hello Paul,

Thank you for taking the time to leave us a review - we really value your feedback.

As a customer-focused company, delivering a high-quality experience for all our holiday makers is of great importance to us and we’re saddened and disappointed to hear of your recent experience.

We take any complaint extremely seriously and expect all our properties to meet and maintain the high standards that we pride ourselves on.

We want to thank you for your feedback.

Rated 1 out of 5 stars

Terrible company - not there to assist when needed

We have rented the same cottage a year on - standard significantly dropped including dirty biscuits left on floor, dirty food on utensils, general cleanliness, dishwasher completely out of salt and rinse aid and no linen left for beds we had been told would be. Thankfully the cleaning cupboard was accidentally unlocked - not very sensible given now risky cleaning products for toddler in house - so we could get some bed linen for the bed we needed to sleep in. I called emergency number (which by the way is only answered until 5pm, conveniently the check in time) and 36 hours later, still no response! Won’t be returning - shame as cottage was lovely last year. Check in time at 5pm is not acceptable especially as can’t even call for issues. Price has significantly increased since last year - overpriced and not worth it. Avoid.

August 14, 2022
Unprompted review
Rated 5 out of 5 stars

An excellent property …

An excellent property that meets all the detail provided in the writeups, i would highly recommend this cottage to anyone that is considering it as a base for a Yorkshire holiday.

August 14, 2022
Unprompted review
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Reply from Ingrid Flute’s Yorkshire Holiday Cottages

Hello Malcolm,
Thank you for taking the time to feedback on your holiday, we are so glad you enjoyed the property. We hope to see you again soon!

Rated 5 out of 5 stars

Trouble free and efficient

August 11, 2022
Unprompted review
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Reply from Ingrid Flute’s Yorkshire Holiday Cottages

Hello Julie, Thank you for taking the time to leave us with your review - we really value all forms of feedback from our guests experiences. We are so pleased to hear you received great service. We hope to welcome you back again soon!

Rated 4 out of 5 stars

Lovely cottage in lovely location !

August 7, 2022
Unprompted review
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Reply from Ingrid Flute’s Yorkshire Holiday Cottages

Hello Bromis, Thank you for taking the time to leave us with your review - we really value all forms of feedback from our guests experiences. We are so pleased to hear youenjoyed the location. We hope to welcome you back again soon!

Rated 5 out of 5 stars

Providence Mill

Providence Mill, situated right on the Hawes/Gayle border, is an excellent place to stay. It is very well equipped, especially the kitchen, and comfortable. Private off road parking is a bonus. It is spacious, with two lounge areas and a separate dining room. Hardly any niggles - apart from a lack of mirrors in some bedrooms and the kitchen door needs attention.

July 23, 2022
Unprompted review
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Reply from Ingrid Flute’s Yorkshire Holiday Cottages

Hello Jill,
Thank you for taking the time to feedback on your holiday, we are so glad that the cottage was comfortable and had everything you needed. We hope to see you again soon!

Rated 5 out of 5 stars

Great service

Great service, great product, quick & easy booking

July 23, 2022
Unprompted review
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Reply from Ingrid Flute’s Yorkshire Holiday Cottages

Hello Rob, Thank you for taking the time to leave us with your review - we really value all forms of feedback from our guests experiences. We are so pleased to hear you received great service. We hope to welcome you back again soon!

Rated 5 out of 5 stars

Lovely holiday home

Lovely holiday home. Fantastically well equipped with high quality finishes. Really good location and very pleasant booking experience.

July 23, 2022
Unprompted review
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Reply from Ingrid Flute’s Yorkshire Holiday Cottages

Hello Shirley, Thank you for taking the time to leave us with your review - we really value all forms of feedback from our guests experiences. We are so pleased to hear you had a lovely stay and enjoyed the property. We hope to welcome you back again soon!

Rated 5 out of 5 stars

Efficient and friendly staff

Very simple booking process via the website and friendly staff when we called to clarify a couple of points. We will use them again.

July 21, 2022
Unprompted review
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Reply from Ingrid Flute’s Yorkshire Holiday Cottages

Hello Wayne,
Thank you for taking the time to feedback on your holiday, we are so glad you found the booking process easy. We hope to see you again soon!

Rated 4 out of 5 stars

We recently stayed in Mullions Nook at Bucken in the Yorkshire dales.

We recently stayed in Mullions Nook at Buckden - lovely quirky cottage - we were unable to write in the visitor books as we had no pen but we were impressed that every suggestion in the book was acted upon so well done. Check in time 5.00 pm. It is too late, 8 hours to clean? if that is true then the standard was not that great as huge cobwebs everywhere. The kitchen was lovely and very well equipped with easy to use appliances. There was a complimentary tray with a jar of honey, a packet of biscuits and a carton of milk - two wine glasses but no bottle of wine :( The "Nook" area was lovely but every single time I banged my head on the beam - so be aware. The bed was massive (the pillows were utter rubbish we had to raid the cushions of the sofa to help) the bathroom was modern and spacious - great bathroom - towels are not bath sheets and its a long time since i used a towel that small. The steps up to the cottage are steep and we found them a bit of a issue towards the end of the week when our German shepherd was tired, the biggest disappointment -we had wonderful weather and one of the reasons i booked this cottage was for the beautiful mature garden and a wooden bench to sit and enjoy the view- it took us two attempts to find this "mature garden" as it is so overgrown- no way can you sit and enjoy - also the bench looked very sorry for it self - the "mature" garden needs a good pruning.... thank god for the bistro set so we could sit outside the bedroom door/window. The pub is literally 5 minutes walk away and everyone was friendly and chatty so overall a great holiday - this is not a cheap cottage so I did expect a higher standard for the cottage / garden which unfortunately it did not quite meet.

July 17, 2022
Unprompted review
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Reply from Ingrid Flute’s Yorkshire Holiday Cottages

Thank you for this 4* review, you're feedback is very important to us. We are so pleased overall you had a great holiday.
We look forward to seeing you back in Yorkshire in the near future

Rated 5 out of 5 stars

Our visit to Hawes was perfect

Our visit to Hawes was perfect, the cottage first class - comfortable, well equipped and just the right distance from the town of Hawes. A short 10 minute walk, so we felt totally out in the country (sheep in the next field), but were close to all the amenities of this lovely Dales town.

July 16, 2022
Unprompted review
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Reply from Ingrid Flute’s Yorkshire Holiday Cottages

Hello Christine,
Thank you for taking the time to feedback on your holiday, we are so glad that the cottage was comfortable and had everything you needed. We hope to see you again soon!

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