Your Digital Home Reviews 

118
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Digital Home have been absolutely amazing! I recently had some issues with my CityFibre broadband and I had no access to WiFi. The Digital Home employees worked so hard to ensure that my home had a fu... See more

Rated 5 out of 5 stars

I purchased 3 "Homeplug Turbo 200Mbps Triple Ethernet" to allow for 'expansion'. Ordered on 3rd August, delivered on 4th August! Unboxed and operational within 10 minutes. Connected first to rout... See more

Rated 5 out of 5 stars

Bought the WPJ kit (Model: RTX3066 "Wireless Phone Jack Kit - (1 x Master & 1 x slave)) to replace a fixed line to a Sky digibox. Item arrived promptly. The connections are slightly counter-intuitiv... See more

Rated 5 out of 5 stars

Wanted an easy way to enable Sky Multi room without needing to run an extension cable, or re-route an existing extension through the cavity wall. Having researched on the web your digital home came u... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Technology for your home including PC based and freestanding freeview and satellite receivers, PVR personal video recorders, HD receivers, High Definition satellite, multiroom audio systems, dishes and LNBs, home plug devices and powerline, CCTV cameras and security systems.


Contact info

4.9

Excellent

TrustScore 5 out of 5

118 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(118)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

'A WELL CONNECTED COMPANY'

I ordered a wireless telephone extension jack kit from 'Your Digital Home'; it arrived on time and worked very well immediately. All ancillary items were included and I was pleased with the service and results

June 4, 2011
Unprompted review
Rated 5 out of 5 stars

Good Prices and excellent after sales service

Bought a wireless phone jack kit - prices were very competitive and delivery speedy. Had difficulty setting up my additional slave units so called the help number. Tried 3 times but having realised it was gone 5pm I was part way through sending an e-mail when my phone rang - it was the help desk assistant calling even though he should have finished and gone home. He was excellent and very patiently talked me through the process - great service!

May 24, 2011
Unprompted review
Rated 5 out of 5 stars

The service was excellent from start to finish.

My new sagem freeview recorder was up and running in minutes. my previous recorder was a sagem so this was an update. Very easy to use, lots of space for series and films. Cant comment on hd as my region will not be ready until 2012. I'm in my seventies and still enjoy dealing with things myself so was pleased that the manual was so easy to follow. A very satisfied customer.

May 10, 2011
Unprompted review
Rated 5 out of 5 stars

Everything worked perfectly.

The items arrived next day and wirked perfectly. Just plug then in. No setup required. They doubled the internet access speed compared to our wireless network.

May 1, 2011
Unprompted review
Rated 5 out of 5 stars

Fantastic service

From a call to confirm my delivery was to be dispatched to a different address than my billing address to the excellent packaging and quick delivery, the entire process was very well done.

The fact that they were cheapest also helps.

April 29, 2011
Unprompted review
Rated 5 out of 5 stars

Fantastic service

We were having Sky installed and needed a wireless phone extension. My son found what was required on my digital home and we ordered the item with only 24hours to play with. We paid for express delivery and the kit arrived at 8.30 the following morning. Absolutely fantastic and working well with the Sky equipment.

April 26, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent service!!

Your Digital Home provided me with one of the best online shopping experiences I've ever had. Their products are great and their service is impeccable. Great company to buy from.

April 13, 2011
Unprompted review
Rated 5 out of 5 stars

Really helpful, knowledgeable service

I was rather confused by the range of home plugs available so I rang up to ask for advice. The person I spoke to was really helpful and clearly knew what he was talking about, and his advice was for us to get the cheapest available because we just wanted to get the internet round the house. Good advice which you can trust when you can tell they aren't trying to talk up what you need.

April 11, 2011
Unprompted review
Rated 5 out of 5 stars

Incredible Service

I don't think I've ever written a review before but I'm compelled to do so for Your Digital Home. Not only was their service and advice second to none, but the item they recommended worked flawlessly with no issues (this is after countless efforts with other products) and they also delivered the next day (which happened to be a Saturday too). Could I ask for anymore? Yes, the price was great too.

I'd highly recommend this company to anyone.

April 11, 2011
Unprompted review
Rated 5 out of 5 stars

Service excellent but device did not work.

I ordered a Solwise 85PEW which is a HomePlug device with both an ethernet port and a wireless channel enabling both hard-wired devices and wireless devices to gain access to your network via your mains cabling.

The device arrived, well packed and in less than 48 hours.

These are supposed to be plug and play but unfortunately I could not get it to work. I could connect to the router with both the ethernet channel and the wireless channel but no matter what configuration combinations I tried it would not go beyond the router, to the internet.

I asked YourDigitalHome for an RMA and after a few exchanges of support emails I asked for the RMA.

I eventually bought a 3-port ethernet HomePlug which worked straight away. It even works through a consumer unit to our office in the garden.

So excellent service from YourDigitalHome but a shame about the faulty HomePlug.

April 9, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent

To be honest, it was only other feedback that gave me the confidence to order this.
I'm so pleased I did.
Easy set up and works pefectly :o)

April 7, 2011
Unprompted review
Rated 5 out of 5 stars

First Rate Service and Back Up

The Item arrived within 2 days.

The assistance and advice from Paul on setting up was all I could have expected and more as I am usually very wary when buying on the internet in case there may be a problem I cannot sort out. A firm that gave me confidence for any other purchase I may make from them.

The box seems to have more facilities than other boxes we have had, and has 2 scarts and was the best reviewed box I could find for a second TV.

At the moment we are not due for switchover until 2012 and BBC sre not the best channels in our region on any of the freeview sets we have but other channels work fine. Once on full power I am hoping BBC will sort itself out without upgrading my aerial.

March 28, 2011
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look