Your Gadget Reviews 

191
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

I am disgusted at this companies customer service, no phone number to contact them, they don't respond to emails. I ordered my phone case Saturday 8 of August with a 48 hour tracked. Had a notificati... See more

Rated 1 out of 5 stars

Hi, I bought ebike fiido from these guys, since day 1 I been having problems, these ask all the details when there is a problem they never respond or help. I am in a huge loos, the bike is struck in m... See more

Rated 1 out of 5 stars

Avoid, avoid, avoid. Company doesn't check their email inbox so if you need to make any requests or edit an order you'd be better off looking somewhere else. From the other reviews on here, it seems... See more

Rated 1 out of 5 stars

I bought a mobile phone case which wasn't as expected. They said that I could return it, which I did using Royal Mail's tracked service. I received proof of delivery over a month ago, but they haven't... See more

Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store

Information provided by various external sources

Personalize Your Smartwatch With Our Latest Selection Of Straps Apple Watch / Fitbit / Samsung. Up To 80% Off RRP


Contact info

1.2

Bad

TrustScore 1 out of 5

191 reviews

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No history of asking for reviews

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1.2

All reviews

(191)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

Honestly wish I could rate lower than 1 star

Still having an ongoing issue with this company.i purchased a screen protector and firstly what arrived was in the wrong packaging which was clearly damaged and sent out but it was completely the wrong item. Purchased a Samsung ultra 24 screen and received an old small iPhone screen.
I contacted their returns/ customer service team and this is where the issues have properly started."Lynda" who responded to the emails just repeats the same request over and over despite having had all the information provided more than 3 times. On top of this the return apparently is on me to pay! Despite me flagging I was sent the completely wrong item and the poor customer service. Still ongoing and I have chased several times for responses to emails but Lynda keeps replying asking for the same information over and over again!

October 4, 2024
Unprompted review
Rated 2 out of 5 stars

Not particularly speedy, efficient or responsive.

I had thought this was Another example of a company deserving ZERO stars and not the positive 1 we are obliged to add to commence a review but as the item eventually arrived, I have grudgingly added a star.

I ordered a phone case at the beginning of the week and 48hr delivery was indicated. I eventually received it 7 days later. It was not traceable via the Royal Mail code I was given, for that reason I suspected that Royal Mail had not been given it for delivery.

The company website suggests you track via an app called 'Shop' which, as far as I can tell is simply a medium for selling you more stuff and harvesting your data.

I wrote to them directly via email and via their 'contact us' portal requesting a refund several times received NO REPLY until the morning of the day it was delivered. I also tried calling them via the phone number quoted on the website - which does not connect and is clearly false.

The company appear to be untraceable but with the majority of these experiences the companies are based in China.

When the item arrived it was not the rigid plastic case I had expected and did not seem to be particularly good value for money. However they were not fraudulent, as I had feared, merely not particularly speedy, efficient, or responsive. So I probably wouldn’t use them again.

September 8, 2024
Unprompted review
Rated 5 out of 5 stars

Reviews don’t match my experience

I was a bit weary about buying from this company due to so many bad reviews but took the risk anyway.
The phone case was as described, exactly what I needed plus it was delivered very quickly!
Would buy from again

August 19, 2024
Unprompted review
Rated 1 out of 5 stars

ITEM NOT RECEIVED!!!

I ordered a phone case on 3/5/24 and received order confirmation and tracking reference with RM (48). It is now 15/5 and still have not received the item. I have contacted them regarding the missing item but all I received was an email asking me to wait a further 4 days. I have requested a refund today.
In future I will read reviews before ordering. Sounds like another scam.

May 15, 2024
Unprompted review
Rated 5 out of 5 stars

Phone case

Placed order with this company for a phone case for Sony 1 II as my old one had broken.

Got confirmation of shipping shortly after order placing. Royal mail tracking was not working properly but this proved not to be an issue as the case arrived via post promptly a few days after shipment.

Very happy with the quality of the case and fits perfect.

Overall from my personal experience I am very happy with the service, product quality and would buy from this company again.

March 8, 2024
Unprompted review
Rated 1 out of 5 stars

Thieves

Purchased two mobile phones hard-back for 19.90 but I received only one.
I wrote three emails regarding the mobile phone hard cases issue today but no response.
I would not buy from the seller again.

September 28, 2023
Unprompted review
Rated 1 out of 5 stars

Ordered gel phone cover received…

Ordered gel phone cover received tracking number supposedly 48hr Royal Mail service. I'm wondering was it 48 days they meant!!!. Not sure how many days it has been now, I've just given up, scammed yet again as they don't reply to my concern via email. Make your own mind up but if I were you, AVOID!!!

August 30, 2023
Unprompted review
Rated 4 out of 5 stars

As advertised

Ordered what are two see-through Motorola phone-cases and screen-protectors, which were on offer and a very decent price.

Anticipation was high, prior to receipt of these really awesome mobile-accessories, and generally-speaking I could have done with being in receipt of regular communication in the alleviating of any concerns.

All the same, the items arrived within the duration stated under the shipping details and therefore overall am very pleased.

August 5, 2023
Unprompted review
Rated 1 out of 5 stars

Feeling Cheated

I ordered a case for a S21 5g mobile and received something different. I
I have informed yourgadget (twice) and have not even gotten a reply. Stay well clear of this shower of cheats.

June 12, 2023
Unprompted review
Rated 1 out of 5 stars

waste of money

waste of money, ordered a watchstrap for garmin venu...the strap they sent is too wide for the face

don't bother ...rubbish

June 13, 2023
Unprompted review
Rated 1 out of 5 stars

Failed to issue refund

I bought a mobile phone case which wasn't as expected. They said that I could return it, which I did using Royal Mail's tracked service. I received proof of delivery over a month ago, but they haven't refunded my money and haven't replied to my follow up email. I'll be contacting trading standards to report them.

May 4, 2023
Unprompted review
Rated 1 out of 5 stars

Ordered a case not arrived

Ordered a case . Was told it has been dispatched, a week later still no case the royal mail link does not recognise the tracking number provided by mygadget. AVOID and read the reviews. Lesson has be learnt

April 21, 2023
Unprompted review

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