Same as everyone else. Been on a subscription for years. Always used to get a notice of when the order would pull from account as well as shipping notifications. Now nothing. And then the dreaded paid... See more
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See what reviewers are saying
advertising immunity boost in covid times, such a bad business practice! when nothing is backed up by legal claims, just taking advantage of desperate people in these times and do fake promotions... i... See more
Terrible company, subscribed with them, they sent me a notification of what they would be sending, charged me 97 EUR on the 3rd of September, then I noticed the order was "unfulfilled" I was informed... See more
Moon Balance is a dreadful tasting product and absolutely not how it is described on the website. I believe whilst some of these products might be beneficial, the manner in which they are marketed... See more
Company details
Information provided by various external sources
Together with orthomolecular nutritionists, we formulated 7 functional superfood (& protein) mixes for extra energy, immunity, antioxidants and vegan protein.
Contact info
Amphitheatre Parkway 1600, 94043, Mountain View, United States
- www.yoursuper.eu
Easy order, fast delivery, good products
I have ordered products from their European site and the package arrived within a week, even with a little recipe booklet.
Products are amazing and very tasty, easy to put into a daily routine and make for a quick and healthy fix in a day.
I am not looking into membership since I want to use the products at my own pace, but the plain order process I am very happy with.
August 15, 2020
Unprompted review
Horrible Customer Service
Horrible Customer Service. Ordered a book by mistake twice and they sent it anyway even though I emailed them straight away. They said they will refund me for postage but only gave me 50p in points! Emailed them several times and Anna kept saying they cannot do anything. After trying to reach out to them on social media several times Daniel (Customer Experience Specialist and Sales) said will call me- only called me once and I missed the call as I was at work (I am a key worker). Stopped replying to my emails and never tried to call me again. Their customer service is a joke!!!
August 5, 2020
Unprompted review
Absolutely shocking service
Absolutely shocking service. I ordered an immunity bundle at over £120. It came on time.No issues with that. One of the products was in terrible condition. I wrote an email within 3 hours. Took nearly two weeks to respond for “Patty” to say that it was a minor issue and to shake. I sent photos saying the powder was a hard solid chewy lump. Another 10 days to say that they would issue a replacement when they decided what was best for me ???? That was over 2 weeks ago. I replied to a survey on customer service that it was terrible. Another automated response saying that I could have a free item. Wrote again saying that I’m still waiting for my original replacement. No response. No goods. No service. Nothing. They have great marketing but zero customer service and the goods are shaky and sub standard. Avoid at all costs, I’m sorry to say
July 29, 2020
Unprompted review
Impossible to get out of membership
I had written them a month ago and they (Patty) had confirmed via email that they had canceled my subscription, now I get another email that they had reactivated it. Without even asking me! What??? There seems to be no way to get out of this membership and it seems impossible delete my account. Stay away!
July 10, 2020
Unprompted review
Loving the products
Loving the products. They dont claim to due more than they actually DO. They taste good. Some ofcause better than others. I like the way Mellow Yellow support the immunsystem by being high inti-inflamatories. Also I love the way it activates the digestion system.
June 4, 2020
Unprompted review
Scam from hell
They are claiming to be able to cure colds in less than two days and also protect against Covid-19 in their Facebook ads. That anyone buys this snake oil is beyond me.
May 21, 2020
Unprompted review
Great! Just great!
Great products. Great service. Nothing to complain about at all!
August 28, 2019
Unprompted review
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