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yourXpert Reviews 324

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TrustScore 4.5 out of 5

4.4

Legal Aid Office
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Company details

  1. Legal Aid Office
  2. Counselor
  3. Lawyer
  4. Tax Consultant

Written by the company

Die yourXpert GmbH betreibt mit www.yourxpert.de eine innovative Internetplattform für Online-Expertenberatung. Auf yourXpert können Kunden Rechtsberatung und Steuerberatung in Anspruch nehmen. Ratsuchende erhalten auf yourXpert schnell und unkompliziert eine fundierte und individuelle Antwort auf ihre dringende Frage.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

324 reviews

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1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

As soon as the payment was done

As soon as the payment was done, the lawyer did not accept any further detail about the case. What he said i already googled it. Does not worth 180 euro consultation

October 17, 2024
Unprompted review
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Reply from yourXpert

Dear Hanène,

thank you for taking the time to evaluate our service and the advice of our lawyer.
Unfortunately, this evaluation did not turn out as we would have wished.

We have looked at your case and have to say clearly that you have received answers that relate specifically to your case and your questions and that you cannot simply google.
In addition, Mr. Schulze has answered all your numerous follow-up questions in detail in comments.
The telephone call with the cost of €200 was requested by you, but not commissioned. Our lawyer also informed you that, in his opinion, it is not necessary.

Unfortunately, the further action you requested is not possible according to the current legal situation and is not beneficial to you, which understandably leads to your dissatisfaction.

We are sorry that there is no satisfactory answer for you in this case, and we hope that with a little distance and time you will recognize the value of the answer.

If you have any questions, please do not hesitate to contact us at any time.

Best regards
yourXpert Service

Rated 5 out of 5 stars

Supportive

Supportive, great communication, and cares about your cases.

June 27, 2024
Unprompted review
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Reply from yourXpert

Thank you very much for your 5-star rating. We wish you a good weekend

Rated 5 out of 5 stars

I am fully satisfied with the service

I am fully satisfied with the service. Everything is correct, fast and in time.

November 24, 2023
Unprompted review
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Reply from yourXpert

Hello Mr Dammer,
Thank you for appreciating us and rating our services so highly in terms of quality and speed.
yourXpert team

Rated 2 out of 5 stars

Not really worth it

Not really worth it. You just pay some 80 euros for general explanation of your contract. Whoch you already know. Rather than that no more information about the associated contract. Better to pay more and talk to the professional one near your city. Do not be scammed.

December 11, 2023
Unprompted review
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Reply from yourXpert

Dear Bishal Adhikari,
thank you for bringing this to our attention. We sincerely apologize to hear that you had a negative experience with us.

We take our customers' feedback very seriously and are diligently working to ensure that such incidents do not occur in the future. We genuinely apologize for any inconvenience this may have caused.

Best regards
yourXpert-Team

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