Yupptv Reviews 

3,354
TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, most reviewers were let down by their experience overall. Many people reported extremely poor customer service, finding it unhelpful, unresponsive, and difficult to reach. The service itself frequently failed to work, with subscribed channels often unavailable or experiencing constant buffering. Reviewers also found the user experience frustrating due to outdated interfaces and intrusive advertisements. Customers also frequently encountered issues where subscription details and content did not meet their expectations or were perceived as inaccurate. Additionally, some people were dissatisfied with automatic renewals and a lack of transparent billing, making it hard to cancel subscriptions. The platform's unreliability, including frequent glitches and missing basic features, further contributed to a disappointing streaming experience.

What people talk about most

Customer service

Users describe negative interactions with customer service, with many reviewers reporting extremely poor and... See more

Subscription

People report negative experiences with subscription, citing issues such as being charged for services that... See more

Service

Clients share negative opinions on service, with many reviewers describing it as poor and unsatisfactory,... See more

User experience

Reviewers highlight negative aspects of user experience, with many expressing that the app is not designed... See more

Response time

Consumers find response times to be a source of significant frustration, with many reporting that customer... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Since June 25, I've contacted YuppTV by email and WhatsApp almost daily with no resolution. I pay for an annual subscription, but the service doesn't work. Every day I'm asked for the same details and... See more

Company replied

Rated 1 out of 5 stars

Horrible service. Im trying to watch big boss and asking for help to watch it back to back... wasnt helpful at all kept repeating the same things. Didnt even try to go check what was wrong. Please don... See more

Company replied

Rated 1 out of 5 stars

If you have any questions regarding debits made with your Visa card or the conclusion of a new subscription contract, please contact us immediately by phone. They'll even call you a few times until yo... See more

Company replied

Rated 1 out of 5 stars

I have been following up on one of the issues where my subscribed channels are not working. And there is no response from YuppTV, either on their WhatsApp support channel or ticket raised with them in... See more

Company replied


Company details

  1. Media Company

Information provided by various external sources

YuppTV is an over-the-top (OTT) content provider for South Asian Content, as live TV, Catch-up TV, and Unlimited Movies all over the globe.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.7

All reviews

(3,354)

43 reviews in the last 12 months

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Rated 1 out of 5 stars

YuppTV is useless

YuppTV is useless. ETV channels do not come. No one responds to customer service phone number. The only reason we subscribed for YupoTV because of ETV. I want my money back. No one responds. It is very frustrating.

February 1, 2024
Unprompted review
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Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Rated 1 out of 5 stars

YuppTV is not working since 10 days…

YuppTV is not working since 10 days customer service number is not reachable

January 31, 2024
Unprompted review
Yupptv logo

Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Rated 1 out of 5 stars

Subscription of YuppTV is useless for…

Subscription of YuppTV is useless for Telugu channels. Only ETV they supported earlier now they stopped that also . Better get individual OTT with less price

February 12, 2024
Unprompted review
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Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Rated 1 out of 5 stars

Service is a piece of sh.. now

Have had their service for so many years. Recently (for the past couple of years) their service is going down the drain. They kept removing channels, they don't have dedicated customer service phone number, nobody responds to tickets quickly and so on.
My mom watches ETV serials religiously and for the past 11 days or so, ETV is not coming. Complained and complained but no update or good response when this is going to be resolved.
I am very sad to see YuppTV dying slowly like this

February 4, 2024
Unprompted review
Yupptv logo

Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Rated 1 out of 5 stars

Worst service now ! am Yupp TV customer for over 12 years…

I am Yupp TV customer for over 12 years . I am totally annoyed and extremely frustrated with current YuppTV support. They removed all channels except ETV. Now even that does not come up in our TVs now. I wanted to cancel this service and I can’t do it. They no longer have phone support. WhatsApp.chat is horrible and no one responds on it. My mom uses this for ETV and it is not coming for 10 days . I reported my issues 10 days ago and no one responded till date . This is not expected treatment

February 15, 2024
Unprompted review
Yupptv logo

Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Rated 1 out of 5 stars

Channels not working even after…

Channels not working even after registering complaint.

Now they are asking to pay more again for ETV channels

February 1, 2024
Unprompted review
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Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Rated 1 out of 5 stars

I have tried to contact Yupptv many…

I have tried to contact Yupptv many times my issue is still not resolved, they have taken my subscriptions but many channels not working, Sun Nxt i paid extra, still it is not working, they said they will contact me till now it is a waste of money for me, it is not working, Also Zee tamil, they said it will work, but till now it is not resolved. There service has come down to ZERO, customer service is horrible, they dont care. It is such a waste, i will not be renewing, hoping to find better way to get the indian channels.
They should really improve on their customer service.

October 4, 2023
Unprompted review
Yupptv logo

Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Rated 1 out of 5 stars

I purchased 1 year Yupp Tv subscription…

I purchased 1 year Yupp Tv subscription however found out it’s doesn’t work on Samsung QLED smart TV,I called tech support they try to troubleshoot everything but still nothing worked.
I purchased Yupp Tv subscription as my mother came to visit me in Australia for a month & she enjoys watching Indian channels but till now it’s not working,she is flying back next week so this whole purchase is of no use & waste or money.
Won’t recommend this as poor unreliable product.

January 3, 2024
Unprompted review
Yupptv logo

Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Rated 1 out of 5 stars

I am with Yupptv last 6years service is very poor 😡😡

I am with Yupptv last 6years they customer service is bad last 3 days Yupptv is not working when I call it’s going on the voice message but voice message is full. I don’t have any contact details. I already paid for one year I don’t know what to do. I need the contact number to contact with Yupptv 😡😡

January 12, 2024
Unprompted review
Yupptv logo

Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Rated 1 out of 5 stars

Worst customer service

Worst customer service. They took off all popular channels and they simply saying we are still working on it regardless of how many time you call them. Please don’t ever think about Yupp Tv as an option.

April 1, 2023
Unprompted review
Yupptv logo

Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Rated 5 out of 5 stars

Quick response

Assistant name is Aseem..
He done his best 👌 and solved my problem.. quickly thanks 😊

December 29, 2023
Unprompted review
Rated 1 out of 5 stars

Company lie to us

Company lie to us . False information give. Completely liars

December 19, 2023
Unprompted review
Yupptv logo

Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Rated 1 out of 5 stars

Device activation costs are insane

When i try to add yupptv to my google chromecast 4k it asks for 42,99 EUROS activation cost. Are you insane? I can't even watch in another room in my house? What is this 1990?

December 11, 2023
Unprompted review
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Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Rated 1 out of 5 stars

Very bad service

My Yupp tv disrupts last six days called several times. Advise me to go on live chat. Live chat is fully disgusting can’t type anything

December 11, 2023
Unprompted review
Yupptv logo

Reply from Yupptv

Hi Sreekanth, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Rated 1 out of 5 stars

Joke as a company

Yupp tv offered me a subscription with Zee tv and only lasted few months and was cancelled… as compensation I was offered £5… I was charged more then that and in return to get £5.. what kind of a joke is this?? Asked to speak to a manager and until this date it never happened… such a great customer service we get from this company..,

December 9, 2023
Unprompted review
Yupptv logo

Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Rated 1 out of 5 stars

If only zero stars was an option

If only zero stars was an option! Total rip off company that breaks all the fair trading acts, and consumer guarantees acts in New Zealand. Signed up thinking it was going to have loads of good viewing options, only to find it is hard to navigate, nothing is relevant or watch worthy. No wonder they do not offer monthly, or six monthly subscriptions as they know you will not be a repeat customer so would rather take your money, and then tell you sorry no refunds. DO NOT subscribe to this crowd! Save your money and go elsewhere. The reviews speak for themselves!

December 4, 2023
Unprompted review
Yupptv logo

Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Rated 1 out of 5 stars

Fraud

Fraud, charges unneeded subscriptions, and need to call them to cancel.

Even after confirming the cancellation, they charged.

December 2, 2023
Unprompted review
Yupptv logo

Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Update: The email id shared is not registered with YuppTV. Please help us out with a valid email id.

Rated 1 out of 5 stars

Worst Service.

Worst Service.
I paid for subscription but the channel ask me to subscribe again when I try to access it.

I try to call the customer care number of europe 33-182-886-238 and that never rings.

No option in the app to cancel the subscription.

They can not store card details without the visibility access for the users.

November 25, 2023
Unprompted review
Yupptv logo

Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Rated 1 out of 5 stars

Avoid at any cost

Avoid at any cost, very poor service. No easy way of cancelling and they keep ripping you off monthly for subscription for the service that doesn’t exist.
2 months of chasing, still unable to cancel.

November 1, 2023
Unprompted review
Yupptv logo

Reply from Yupptv

Hi Nasreen, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

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