I used Yves Rocher products in Canada for over 20 years. I found the order I just received in Denmark has much less fragrance which to me was disappointing as I love scents in bath products and is why... See more
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See what reviewers are saying
I had a complaint on not being able to reach their customer service. They then called me and handled the issue in a very service oriented manner.
Company replied
Received in good condition. First time using this brand. I love the smell and texture of the oil massage and body lotion. And the extra gifts, I'm delighted. Thank you Yves Rocher.
Company replied
The facial anti age cream which I normally buy does exactly what it's supposed to do.
Company replied
Company details
About Yves Rocher
Written by the company
Hos Yves Rocher er vores løfter baseret på vores respekt for og kærlighed til naturen. Vi er botanikere, avlere, producenter og forhandlere uden mellemled, og vi har lige siden 1959 tilbudt det bedste fra Bretagnes natur til rimelige priser.
Vi arbejder med 100 % vegetabilske aktive ingredienser, som udvikles, for at vi kan skabe effektive og innovative produkter med respekt for miljøet. For at bidrage til biologisk mangfoldighed dyrker vi i henhold til agroøkologiske metoder på vores økologisk certificerede marker i La Gacilly, Frankrig, hvor vores botanikere skaber magi, helt uden bekæmpelsesmidler.
Vi revurderer kontinuerligt vores emballage, vores produktion og indholdet i vores produkter for fortsat at kunne reducere vores affaldsproduktion og dermed minimere vores klimaaftryk.
Vi arbejder med 100 % vegetabilske aktive ingredienser, som udvikles, for at vi kan skabe effektive og innovative produkter med respekt for miljøet. For at bidrage til biologisk mangfoldighed dyrker vi i henhold til agroøkologiske metoder på vores økologisk certificerede marker i La Gacilly, Frankrig, hvor vores botanikere skaber magi, helt uden bekæmpelsesmidler.
Vi revurderer kontinuerligt vores emballage, vores produktion og indholdet i vores produkter for fortsat at kunne reducere vores affaldsproduktion og dermed minimere vores klimaaftryk.
Contact info
Strandbadsvägen 13B, 25181, Helsingborg, Sweden
- 042-17 77 00
- kundservice@yves-rocher.se
- www.yves-rocher.dk
4.3
Excellent
2K reviews
Hasn’t replied to negative reviews
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Reply from Yves Rocher
Thanks for your review! ⭐Thank you very much, nice that you like our products!
Reply from Yves Rocher
Thanks for your review! ⭐Thank you very much, nice that you like our products!
Reply from Yves Rocher
Thanks for your review! We are really glad that you are satisfied whit the delivery.
Reply from Yves Rocher
Tak for din anmeldelse. Herligt at høre!
Reply from Yves Rocher
Tak for din anmeldelse! Vi er rigtig glade for, at du er tilfreds med både servicen og levering.
Reply from Yves Rocher
Thanks for your review! We are really glad that you are satisfied whit the delivery and intro gift.
Er rigtig glad for at handle hos yves…
Er rigtig glad for at handle hos yves rocher, hvilket jeg har gjort i ca 30 år.
November 7, 2022
Reply from Yves Rocher
Tak fordi du er en tilfreds kunde. Og tak for denne fine anmeldelse!
I had a complaint on not being able to…
I had a complaint on not being able to reach their customer service. They then called me and handled the issue in a very service oriented manner.
November 3, 2022
Unprompted review
Reply from Yves Rocher
Nice to hear and thank you for your nice review and for your feedback!
Everything is always great
Everything is always great, the products are very good, the only bad thing is that you use Bring to deliver parcels. I always choose Nearboks close to my home or a point in a shop in my town and I pay for it. They always deliver to the bike shop in the village 6km away from me🤬. The rest 👍
October 11, 2022
Reply from Yves Rocher
Thank you so much for your recommendation! And thanks for this very nice review!
Reply from Yves Rocher
Thanks for your review! We are really glad that you are satisfied whit the delivery.
Amazing products
I just love the products. The delivery is super fast. And they always have nice presents for customers.
October 1, 2022
Reply from Yves Rocher
Fantastisk, tak for din anmeldelse!
Fantastisk og sikre sted at man handler.
September 23, 2022
Reply from Yves Rocher
Tak for din anmeldelse. Herligt at høre!
Reply from Yves Rocher
Thank you for being a loyal customer and for your fantastic review!
Reply from Yves Rocher
Thanks for your review! We are really glad that you are satisfied whit the delivery.
This was great experience
This was great experience, easy online shopping, good service, fast delivery, firm package and they are very good products.
September 4, 2022
Reply from Yves Rocher
Thank you so much for your recommendation! And thanks for this very nice review!
Very good service
Very good service, good products too and very fast shipping! Thank you!
August 25, 2022
Reply from Yves Rocher
Thanks for your review! We are really glad that you are satisfied whit the delivery.
Reply from Yves Rocher
Tak for din anmeldelse! Vi er rigtig glade for, at du er tilfreds med både servicen og produkter :)
wrong product is delivered and no respond
I have bought 2 shampoo as it was in description as shampoo but when I recieve them they were not a shampoo but a cream .
Have contactet customer service 2 times and no responde .
July 26, 2022
Reply from Yves Rocher
Hello. We have read your review and apologize for what happened. We would like to get in touch with you and help you with your case. As soon as you return, we will help you in the best possible way. You are always welcome to contact us at kundeservice@yves-rocher.dk
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