Zahal Online Store Reviews 

528
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability, excellent fit, and impressive functionality, often exceeding expectations. Many people highlight the exceptional customer service, describing it as helpful, professional, and responsive, with staff going above and beyond to assist with inquiries and orders. Reviewers are also very satisfied with the ordering process, finding it smooth and efficient, even when dealing with international shipments or complex situations. However, some customers also noted issues with delivery times, experiencing longer transit periods than anticipated, or problems with tracking information. A few other people also felt that customer service was unresponsive, citing difficulties in getting replies to emails or receiving incorrect shipments.

What people talk about most

Product

Reviewers mention positive feedback about product quality and functionality, with many expressing... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the products' build... See more

Customer service

Users describe positive interactions with customer service, often highlighting excellent customer care and... See more

Order

People report positive experiences with order, often receiving items more quickly than expected and with... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers praising fast shipping. However,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have ordered here several times and been happy each time. My last order shipped out fast but was in transit longer than expected. I contacted Zahal and they were very responsive, supplied tracking inf... See more

Rated 5 out of 5 stars

Over the years I have purchased many different products from Zahal, ranging from the yearly Zahal Girls calendars, clothing items, knives through to rifle magazines, torch mounts, grips & slings and m... See more

Rated 5 out of 5 stars

I bought Recover Tactical charging handles for my Glocks, a Zahal M4 IDF sling set, FAB dual picatinny mount not knowing if it will be delivered due to the ongoing security concerns in Israel. But Zah... See more

Rated 5 out of 5 stars

It's really funny. With everything the nation of Israel has dealt with in recent days, the Zahal team pushed to get my order shipped to the States. The Israelis literally told Iran to pound sand as Za... See more


Company details

  1. Outdoor Sports Store

Written by the company

Zahal insignia, army fatigue uniforms and special forces insignias, military t-shirts, idf elite units insignias, police and israeli air force special items and memorabilia, israel military products and israel army surplus, original army uniforms and sayeret insignias, IDF t-shirts, military t-shirts, idf elite units insignias, israel police, border police, border guard, israel air force, Israeli navy, Israeli infantry brigades,special items and memorabilia


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

528 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(528)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service. Had an issue with tracking number. They got on it right away. Received the rail compensator for my cz p10s. Looks good fits well. I'll do another review once I take to the range.

November 25, 2025
Unprompted review
Rated 4 out of 5 stars

Depending were you live, shipping will be delayed at customs

Good communications with order, One item cam via usps, and the other was fedex I believe. It took a little while for me to get my Holster but I can blame that on customs and the fact that my item was shipped from the other side of the world. The free Orpaz mag holder is now my preferred daily ride along.
Over all Im happy with everything.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

I have always been totally satisfied…

I have always been totally satisfied with Zahal and their products. I believe "Made in Israel" items are top quality, durable and well worth the shipping time to the USA. They even let me know when items are not available. Zahal is one of the most trusted companies I know. I try to buy their Israel products whenever possible."For those who bless Israel will be blessed...Genesis 12:3.

November 16, 2025
Unprompted review
Rated 5 out of 5 stars

Several orders, all good!

Have ordered here several times and been happy each time. My last order shipped out fast but was in transit longer than expected. I contacted Zahal and they were very responsive, supplied tracking info, and wanted to follow up to make sure the order made it- which it did. Great experience.

November 4, 2025
Unprompted review
Rated 3 out of 5 stars

sig sp2022 tritium sights

I ordered some sig sp2022 tritium sights from this seller. I received my order and the rear sights were great. The front sight not so much. In a totally dark room the front sight was not visible. I contacted the company thru their website but never received a response.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

From Israel to Philippines

I bought Recover Tactical charging handles for my Glocks, a Zahal M4 IDF sling set, FAB dual picatinny mount not knowing if it will be delivered due to the ongoing security concerns in Israel. But Zahal was able to send my items to the Philippines intact! Thank you Zahal.org!

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

The team at Zahal were awesome to deal…

The team at Zahal were awesome to deal with. After I secured the appropriate documents to import into Australia, the team at Zahal made the transaction seamless. My items arrive in about 4 weeks and had no issues or problems clearing boarder force. Highly recommend the team at Zahal and will be back again soon.

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

I would like to express my sincere…

I would like to express my sincere appreciation to Yoav at Zahal for his outstanding service. I was searching for a specific height set of iron sights, which he had available. Upon visiting the store, I purchased the set, and Yoav graciously installed it for me on the spot.

The level of professionalism, attention to detail, and customer care he demonstrated were truly exceptional. This was not my first purchase from Yoav, and it certainly will not be my last.

Thank you once again for the excellent service and dedication

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

GREAT Company

I purchased 4 SCH9 Easy rack kits from Zahal. When the package arrived, there was only 1. I contacted them about the mix up and they assured me they would take care of it. After waiting for the SCH9's
to come in I was informed they were on the way. I received the package and the 3 items were in it. This company went beyond as far as customer service goes. I would HIGHLY recommend them for parts for your weapons. The fit and finish of these items is beyond comparison. Thank you so much ZAHAL. I will be purchasing items again soon.

September 29, 2025
Unprompted review
Rated 1 out of 5 stars

Did not receive 2 DPM systems

I ordered two DPM systems for a Glock 19 and CR920. After 18 days of waiting, the tracking showed the item was delivered to a different address in the wrong state. I gave USPS the tracking number I received from Zahal customer service and was advised my shipment was sent to MD instead of Co. I have no idea how my items were sent to a completely random address. After multiple emails, they eventually responded with the items where delivered and signed for by someone else (although to the wrong address). My Items still have not been received and Zahal still have not replied on how they will fix their error.

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

It's really funny...

It's really funny. With everything the nation of Israel has dealt with in recent days, the Zahal team pushed to get my order shipped to the States. The Israelis literally told Iran to pound sand as Zahal was getting my order prepped and sent. I absolutely love this company and I love the people. I'm beyond impressed. From the US to Israel, and from me to Zahal, we love you guys! Many thanks. - Lifelong Customer and Friend

June 13, 2025
Unprompted review
Rated 1 out of 5 stars

Paying almost $300 for a kit that never shows up

Ordered a kit for my glock almost a month ago been asking for tracking number they won't give me one said that it would send my message to management and still have yet to hear back from them. The number they provide for customer service does not work. Customer service is slim to none. At this point I just want a refund if they're not going to give me my item or even let me know where it's at but no one is answering my emails now and just basically getting ghosted do not order from this company I'm pretty sure all the good reviews are actually not real people probably all AI...

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

My experience with Zahal was excellent

My experience with Zahal was excellent. They communicated with me throughout the entire process, from start to finish, while I waited for my package. I received everything I ordered without any issues, and they even included a cool patch as a bonus. Additionally, the product is of high quality and I am very happy with it. I’ve already recommended them to others and will continue to do so.

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely love it. High quality piece

I recently purchased the fab defense rubberized. M-lok angle, pointing handle
with support handle combo for my AR pistol with a FRT trigger. The fit to the gun and my hand could not be better. Very comfortable and well built. I will probably put this on the rest of my AR-15's

August 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Service!

The products, price, and customer service are fantastic! I purchased a simple t-shirt, but was treated like a high-level customer. The added benefit was working with a great group with a worthy cause.

July 19, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered a KPOS Scout conversion for my Sig 365X Macro.

I ordered a KPOS Scout conversion for my Sig. The first one got lost in the mail. After an email, there was a new one at my doorstep very quickly! GREAT people to do business with The CEO actually made a video for me on how to install my Sig into the conversion!! Will ABSOLUTELY do business with them again.

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service, thanks!

Ordered a Sight for my 941PFL, can't wait to test it at the range coming weekend.
Service and contact was great, once again thanks from Germany.

May 27, 2025
Unprompted review

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