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Zen Educate Reviews 1,794

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 360 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly and supportive staff who genuinely care and make them feel valued. The service provided is often described as professional and efficient, with many appreciating the personalized approach to finding suitable work and accommodating preferences. The app is a standout feature, noted for being practical, modern, and very easy to navigate, making job management straightforward and eliminating the need for frequent phone calls. However, some people mentioned that the personal touch with agents was lost, leading to feelings of being just a statistic and missing out on work if not quick enough to respond on the app. A few other people also felt that communication could be difficult, with some experiencing unreturned emails or difficulties reaching staff by phone. There were also instances where customers felt unprepared for assignments or had issues with promised long-term roles not materializing.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, often praising their helpfulness, professionalism, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the app's ease of use,... See more

Service

Users describe positive interactions with service, highlighting the professionalism and support received.... See more

Customer service

Consumers find customer service to be positive, with many expressing appreciation for the exceptional support... See more

Application

Customers had positive experiences with the app, finding it easy to use, convenient, and well-organized for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you are thinking about choosing a new supply agency to support more flexible working opportunities - look no further! Very friendly team - able to accommodate your teaching preference like specifi... See more

Rated 5 out of 5 stars

I have had a very positive experience with Zen Educate. I really appreciate that everything is done digitally, which makes the whole process simple, efficient, and easy to manage. I especially lo... See more

Rated 5 out of 5 stars

Zen is a great supply agency to work with. The consultants are really helpful and respond to any correspondence, quickly and efficiently. The app is really easy to use and provides the user with usefu... See more

Rated 5 out of 5 stars

Hi, this is Saleha Zainab from Zen Educate. I'm thrilled to share my experience after working with them for a couple of months. Honestly, Zen Educate is the best company I've worked with in this fie... See more


Company details

  1. Recruitment Service

Written by the company

Zen Educate is a digital staffing platform that connects teachers, teaching assistants, SEN TAs, cover supervisors, and early years educators directly with schools - without expensive agency fees. Sign up, get vetted, set your preferences, and get smart-matched to daily supply, long-term, or permanent roles across London, Manchester, Birmingham, Liverpool and more. Schools save money. Educators earn more. Subscribe for tips on supply teaching, career development, and education staffing. Get in touch: www.zeneducate.com/contact-us


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

My Experience


Hi, this is Saleha Zainab from Zen Educate. I'm thrilled to share my experience after working with them for a couple of months. Honestly, Zen Educate is the best company I've worked with in this field. Initially, I was hesitant and confused, but the team's incredible energy, calmness, and cooperative spirit immediately put me at ease. They guided me through the entire process, from onboarding to my first day, with exceptional support. I've completed several shifts and thoroughly enjoyed the work. The team is quick to respond, incredibly helpful, patient, and calm. I'm definitely looking forward to continuing with Zen Educate and hope to stay with them for a long time. Thank you, Zen Educate!"

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

The team is remarkable

The team is remarkable, consistently delivering on their promises and diligently ensuring that tasks are completed, resulting in excellent job placements for me.

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

My experience with Zen educate is…

My experience with Zen educate is amazing and there team members are friendly and supportive. Their on bording is easy and quick and they offer you suitable roles and you get experience when you work with different schools.I recommend other teachers to join Zen Educate because they are doing a great job.

December 16, 2025
Rated 5 out of 5 stars

I’ve had a very positive experience…

I’ve had a very positive experience working with Zen Educate, and I genuinely feel supported as a teacher through their platform. The process of finding work has been smooth, transparent, and far more personalised than with many other agencies I’ve worked with over the years.

I would especially like to mention Rory Smith, who has been exceptional in handling my affairs. Rory is professional, responsive, and consistently goes above and beyond to make sure placements are suitable and that I feel supported at every stage. His communication is clear, timely, and reassuring, which makes a huge difference in what can often be a stressful sector to navigate.

Zen Educate stands out for treating teachers as individuals rather than numbers, and Rory is a real credit to the organisation. I would highly recommend Zen Educate to any teacher looking for a reliable, supportive, and well-run agency.

December 16, 2025
Rated 2 out of 5 stars

Look elsewhere for work!

I did supply work with Zen for a few weeks before I deleted my account because I found they paid less than other agencies do. Communication through Zen was also poor. I went into a school and was faced with an extremely challenging class. Reception and staff at the school thought I’d been briefed, but I hadn’t. I felt unprepared and thrown to the wolves. For these reasons, I wouldn’t work with Zen again.

December 11, 2025
Unprompted review
Zen Educate logo

Reply from Zen Educate

Hi Libby, we are really sorry to hear that this has been your experience, and that our communication wasn't good enough. It is our top priority to ensure fair pay and that teachers feel well prepared ahead of working in our schools. A senior member of our Candidate Care team will reach out to you and we hope we can resolve your queries. Thanks Zen Educate.

Rated 5 out of 5 stars

Professional Service from Zen Educate

Professional Service from Zen Educate

The professional service provided by Zen Educate has so far been very helpful for me in getting work that is suitable for myself.

Based on my experience so far, I would rate Zen Educate at 10/10.

Kind Regards,

Zen Educate Candidate

December 10, 2025
Rated 4 out of 5 stars

Great app

Really good app which makes it easy to sign up for or decline supply dates. Lots of good communication. They have some great training which is easily accessible.

I was given a day rate without discussing it with anybody, which was disappointing because I am a very experienced teacher. There should be an initial discussion about pay during the onboarding process.

December 8, 2025
Rated 5 out of 5 stars

Zen Education

Zen Education is an excellent agency with strong partnerships across many schools. Their service is professional, efficient, and very supportive throughout the whole process.

December 8, 2025

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