Zog Energy Reviews 

This company was fantastic sad to see them go . Good luck to the staff in finding new careers.

I hope that Zog manage to start up again soon. The big Six have absolutely no idea of customer service at all. They kept going for as long as they could. My only negative comment is they went under on 1st December but somehow still took everyones money by Direct Debit after that date!

To be clear Zog didn't go under through mismanagement they went under because their supplier went under. They wanted to provide a better cheaper alternative so they closed. Don't just assume stuff you know nothing about. Zog had be far the best customer service and I am so sad to see them go!

Like many others, I was saddened to hear Zog have ceased trading. I have come here to praise Zog Energy and its amazing staff who were always so prompt and helpful.
I hope all those great people land on their feet and are able to enjoy Christmas with a fresh start in the New Year.

Like many others have said here, Zog have been an excellent, no nonsense company to deal with, with the best of prices, and an excellent customer service. What more could you ask for?

We've had many years of dealing with the big players with our various properties, and can truly say that the experience has always been dismal. Now that Zog are going/gone, we'll be fed back to the wolves, and await to see which company we'll have the pleasure of dealing with in future. One thing is for sure, we'll be away from them at the 1st opportunity, unless a miracle occurs.

Zog and their employees can pat themselves on the back, as this situation was none of their making. Better to have tried and failed, than not try at all. Good luck to people who worked with Zog, and we look to seeing you again should that be possible.

I was with zog virtually from its inception until January 2021 when I moved my gas to a competitive deal with green . I always regretted it and fully intended going back to zog especially now I'm with shell

Sadly it's not to be. Hope all staff manage to find alternative employment. One of the great small utility companies. I shall continue to carry my zog energy tote bag to work with pride

Zog energy gas supplier bankrupt on 01/12/21 and it is clear that they did not have adequate working capital to sustain their operation in times of high energy prices. Zog now informs us that it was a result of the failure of the wholesale gas supplier CNG. News on this was in the media around October and Zog remained silent with its customers when they were aware that contract hedges would end on 30 Nov. and the continued operation in the current market was unviable.

Zog were one of the very few good companies that brokered gas. I never expected them fail, then again I never expected their supplier to pull the plug on pre agreed future supplies. Hoping one day they find a way back.

Such a shame - Zog was an excellent company to deal with. Pricing, customer service and billing all faultless. Many thanks to both directors and staff - hope you are able to bounce back from a situation that you had no control over.

This is bad. Great company never any problems.
Ripp off Britain needs sorting out. Government are not interested as they are making too much money out of this crisis. It's all rigged and engineered as part of the government's plans for us. I hate Britain and this vile Tory government.

No !!! So sorry to hear they have ceased trading today. The best utility company that i have ever had the pleasure to deal with. Good luck to all involved in the company in there future pursuits.

This is disappointing, the bills were clear. They emailed me back promptly. The customer service was good. The prices were competitive. How awful for them to lose their jobs, just before xmas also.

So sorry that Zog is no longer trading. The best energy company ever to deal with; you will be missed.

I've been with Zog for several years as they have consistently offered me both an excellent tariff, and customer service (and I would certainly switch if necessary - so am thankful it is not required) I have only needed to contact them on a couple of occasions - and on both, my query/issue was dealt with very promptly, without fuss, and very importantly - correctly. I only wish I could switch my electricity account to them too - my current experience with one of the Big Six is unbelievable. I hope Zog can weather the current economic storms and continue to trade - I am very happy to recommend them to anyone.

Have been with zog for at least 4 years. Great company to deal with. I have had no problems with them. Consistent low cost energy all the time, the one time I asked for a refund, it was dealt with straight away. Hope you continue through this gas crisis unlike our electric company who went bust.

Great energy company, they have helpful staff and they keep their prices consistent from one year to the next

I have had a really good experience with Zog Energy and have been them with at 2 seperate addresses.
They are super competitive on price and it has been cheaper to go on single tariffs rather than dual fuel with 1 supplier. I am hoping they supply electric soon too and have price in a similar way.
I have always found them very responsive via email and on the phone.
As long as you submit metre readings your will bill be accurate.
With regards to recent reviews on price - their current prices are based on wholesale gas prices which has gone up massively since I fixed with them. Unless rates change for the better before my contract expires then my bills are likely to go up quite a bit. I cannot see how people can score them poorly for that. As with any end of contract I will go for the best tariff for me regardless of the company it is with.
I'm happy to recommend Zog Energy 👍

It was a risk signing up with Zog but we are very pleased we did that over two years ago. Unfortunately, the excellent fixed price deal recently ended but renewed with the latest (not so good) fix (an unfortunate effect of the current energy market).
Zog's online site is easy to use, simple process for meter readings, viewing bills etc. A stand-out feature is the friendly, helpful, professional staff - many thanks to Tom, Emily and Alex for their prompt and effective response to email and phone enquiries.

Zog provide excellent customer service, and are always friendly and professional. Our request to review the monthly direct debit and credit balance was responded to within 24 hours - not something I have experienced from other providers.

Have been with Zog for nearly seven years, and in that time the service has been exemplary.

It's straightforward to submit meter readings, the bills are always accurate and received on time and the prices are very competitive. Cannot recommend them highly enough !