Zog Energy Reviews 

I've been with Zog Energy for several months now and I have to say that everything that I have experienced with them is excellent. Customer service is first class; simple easy to use web-site; bills are accurate and easy to check.

This company have been fantastic since day 1
Cant fault them Have needed to deal with them by email a few times and Tom has been one of the most efficient people I have ever had the pleasure to deal with

Absolutely the best energy supplier we have ever dealt with.
Sensible estimated payments and sensible requests refunds without question when the account moves into credit.
Recommended!

Absolutely brilliant service. Cheapest around and very straight forward in regards to billing. Send meter read and they’ll generate your bill. Never had any issues to call customer service but going on these reviews it’s a painless process. Keep up the great work Zog! 👍🏻

I was recommended Zog via a friend and was a little cautious as I had not heard of them before.
I have been pleasantly surprised with excellent customer service, great prices and service.
Zog offers the personal customer satisfaction element that seems to have been forgotten with the big utility companies nowadays. Thank you Tom.
Strongly recommend if you are looking to switch, this company will not disappoint.

Customer service is exceptional.
The service I have received all round is above and beyond, no other company has provided me with such re assurance ever.
Highly recommended company, even in these stressful times

Very helpful customer services, they took the time to understand my concerns and quickly resolved my query.

I transferred to Zog recently and the process was very easy and completed by them quickly. It is also very easy to send them meter readings online. Their price fixes are what attracted me to them in the first place but a real bonus is their easy to understand statements, the best I've seen.

An old school company with decent values.

I've been with Zog for at least five years. Their systems are simple but work (they even contact you if they think you've submitted an incorrect meter reading). Most importantly though, they employ real UK based people. I've rarely had a reason to contact them, but when I have they've always responded with a real person who are helpful and care. I have no intention of looking anywhere else for my gas. In fact two of the times I've contacted them have been to ask them to sell electricity too so I can move that over to Zog as well!

I've been with Zog Energy since I moved into my home just over 4 years ago. I usually switch every year but Zog Energy offer competitive fixed tariffs and the service has always been nothing but excellent.

Submitting readings is easy, the statements are simple and queries get dealt with quickly.

Zog Energy are great. They provide competitive prices , take my meter readings via my Smart Meter and Direct Debits are set up accordingly. Simple , no hassle , what's not to like.

This may only be a small energy company but they respond quickly to any questions and seem to have a good business model.

Please look into switching to Zog Energy .
They are a well trusted alternative to the 'big' ones .
I had a terrible time getting away from British Gas who kept trying to extort payments way beyond actual usage even during and after taking British Gas to the Energy Ombudsman. So please support Zog whilst you can as an alternative to being fleeced by any of the old dinosaur suppliers as they gobble up any competition so you have no choice but to keep their CEOs and shareholders in the money whilst you are denied an alternative.

I was very impressed with the help I got from Tom at Zog.
He was a very polite, professional man. It was a pleasure to talk to him.
He answered all my questions about the recent huge price increase and tried to help me with the different options available and explained how they worked in the long term.
So all in all I was very satisfied with the call when I was especially worried about the price rises.
I'm hoping to stay with Zog as they have an excellent customer service team.
However things as they are it depends on Zogs prices too! ☺️

Have been with Zog since April. The bills they send out are clear and informative and the customer service team are a delight to deal with and quickly resolve any questions. Wish they sold electricity.

Really excellent company. Switched 6 months ago and could not be happier. On a 24 month contract and know what I will pay. Submit monthly meter readings with account number and it just takes care of itself.

I have been with Zog Energy for around 6 years and this is possibly the longest period that I have ever been with an energy company. I also deal with my parents energy supplies and needless to say, they get their gas from Zog Energy.

Simple clear billing and low prices are the main reasons foe keeping with Zog and when my parents moved home, the customer service was incredibly good for a small energy company.

The bills are sent out monthly by email and thats fine by me. Keep up the good work.

Accurate and fast billing, fast final bill. Would use again.

Been with Zog for about 7-8 yrs , can’t praise them enough. Excellent customer service and when I have needed to speak to them they are always very pleasant and polite . Quite worried about the current situation but I have faith in Zog .

Very helpful, friendly, caring and professional customer services team at Zog. We've been with Zog a few years and so far any queries are answered quickly and usually within the 1 call or email. They're easy to contact by phone and by email and don't hide behind a web page like many of the big 6. They're amongst the best value with excellent customer service too not anonymous or automated! We're so glad we switched but regret not finding them sooner.