Ordered outdoor covers. The colour is lovely (purple), sturdy material, etc. Just disappointing as the material is soo slippery that you cant really build anything or use the triangle pisses as a back... See more
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Received order promptly but doesn't feel like a good quality product in comparison to the possum for example. Have tried to return but have not received any response to my two emails about whether I... See more
Amazing, hours of endless fun. as a mum of 3, two of which has some sort of “additional need” including the craving for sensory input, this is perfect. perfect for children who don’t want typical toys... See more
Excellent service. Ordering was easy and delivery quick. Product is good quality. The product was much smaller than expected, you would need 2 to make a decent size den. Its a great idea but actu... See more
Company details
Written by the company
The modular soft play sofa that takes playtime to a whole new level. Little imaginations run wild with thousands of ways to build and create. Designed and made in the UK.
Contact info
Wykes House, Buckingham Street, B193HS, Birmingham, United Kingdom
- customercare@loft25group.com
- www.zonky.uk
Hasn’t replied to negative reviews
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Very easy to order and delivery updates…
Very easy to order and delivery updates were very clear. Very easy process
Amazing product
Arrived very quickly and is amazing, well made and such good quality.
My son is having such fun with it
Not sure I would buy again.
The idea of the product is good, but the reality is that it takes up a fair bit of space and my son doesn't use it that much. That said, he is only 3.5 and it will probably last a couple of years. I purchased this just over a year ago and he isn't that interested.
The biggest problem is the cover. It picks up any tiny bit of dirt or hair like a magnet. Hoovers don't pick it up, I have used rollers on it, tried washing it (which is another debacle because the material makes it extremely foamy in the machine. Nothing seems to get it properly clean which means it always looks a bit grubby!
I think for the price, the covers need an upgrade. Not sure I would buy this again or recommend it either. In hindsight, it was a bit of fad.
Strong smelling foam
The play couch is a great size for my 2 year old, though smaller than I was expecting. The fabric is quite nice and grippy so makes building easier. Overall pretty happy with the couch. My only complaint would be the over powering smell that I can only presume is from the foam. We’ve now had the couch a week and it is still very strong. We try to be as low toxic and chemical free as we can so this is very disappointing especially as it is certi pur foam.

Reply from Zonky
I’m very concerned on the quality of…
I’m very concerned on the quality of the covers. Okay so I was delighted with our couch when we first bought it. They’re not cheap but the quality seemed amazing and it’s more comfortable than you would expect. The first gripe I have with it is the microfibres picks up any dust or pet hair so it always looks a bit dusty even after washing. But I can get over that. I bought this sofa under a year ago and about 6 months into ownership the top base cover seam developed a hole. Ok- these things happen, I was still under warranty and they sent me a new top cover. Now I’m 11 months past purchase and the zip tab has literally just fallen off the bottom base cover when I tried to remove it for washing. I’m still under warranty and should get it replaced however I’m not sure as I’ve tried to contact them twice now with no avail. I’m not sure if I got a dodgy batch of covers (kale coloured?). But yeah this isn’t a cheap product and I shouldn’t be coming across multiple issues like this.
I reached out to zonky again after their response here. Again- sketchy customer service

Reply from Zonky
Love the Zonky couch
Love the Zonky couch, it’s the perfect addition so our playroom. Our daughter, who is 3, absolutely loves it!
We're happy with our purchase
We're happy with our purchase, it's good quality and our son is having a great time climbing on the different shapes
Order showed up quickly!
Love our zonky!
Perfectly light, compact and foldable for storage and for little hands to build with ease! The washable changeable covers are fabulous and love that there are outdoor covers too!!
Prompt delivery and kept informed
Prompt delivery and kept informed. Haven't unpacked the soda yet - grandchildrens Xmas present.
We absolutely love our Zonky!
Excellent service
Excellent service, delivered promptly and we are very happy with the product
Absolutely brilliant
Absolutely brilliant. Painless ordering and delivery. The sofa is a huge hit with our 3 year-old who is playing with it and making tunnels and caves and chairs and cars every day. Excellent product.
I was hesitant to purchase as there…
I was hesitant to purchase as there weren’t many trusted pilot reviews but after months at looking at various different websites selling a similar product, I bite the bullet and purchased it.
It arrived and is amazing quality and the green is a gorgeous colour. We are yet to fully use it as it’s for my little one’s birthday in a few weeks but I’m currently really impressed and glad I purchased through zonky.
We all love Zonky!
We are absolutely over the moon with our Zonky! We went with the watermelon colour and it’s so gorgeous. Our little girl loves it and soon as she saw it she said “wow” in amazement. She is a big thrill seeker so she is enjoying playing and exploring the different types of ways we can turn this sofa around. Would highly recommend to everyone! Thank you Zonky 😊
We love our Zonky!
We love our Zonky!
We got the indoor banana colour one, delivery was quick and didn't use any superfluous packaging. The foam quality is high, the sofa is sturdy enough for adults to sit on too, and for rough usage from children. Would highly recommend.
Great service, great product
I ordered on a Friday I was kept in the loop of delivery progress and when my order arrived on Tuesday my children were delighted with it!! They have been having such fun for more than a month since!
The order
The order, sending and receiving was great. Good to contributie to social responisbility while buying something for my Child. The product is amazing. Overall very content, but Id expected the sofa to sit a bit more comfortable would be my only minus.
The fabric is very thin and does not …
The fabric is very thin and does not feel or look nice.
It is much smaller than I expected, this is my fault for not laying out the measurements, but would say the sofa is big enough for a /3 year old to play with but no bigger. It is certainly too small for my 4 year old to turn in to a den he can fit in to.
I will be returning
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