Ordered outdoor covers. The colour is lovely (purple), sturdy material, etc. Just disappointing as the material is soo slippery that you cant really build anything or use the triangle pisses as a back... See more
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Received order promptly but doesn't feel like a good quality product in comparison to the possum for example. Have tried to return but have not received any response to my two emails about whether I... See more
Amazing, hours of endless fun. as a mum of 3, two of which has some sort of “additional need” including the craving for sensory input, this is perfect. perfect for children who don’t want typical toys... See more
Excellent service. Ordering was easy and delivery quick. Product is good quality. The product was much smaller than expected, you would need 2 to make a decent size den. Its a great idea but actu... See more
Company details
Written by the company
The modular soft play sofa that takes playtime to a whole new level. Little imaginations run wild with thousands of ways to build and create. Designed and made in the UK.
Contact info
Wykes House, Buckingham Street, B193HS, Birmingham, United Kingdom
- customercare@loft25group.com
- www.zonky.uk
Hasn’t replied to negative reviews
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Great customer service very fair and…
Great customer service very fair and nice product
We love our Zonky
Great product, such a fab idea and well executed. Delivery was prompt and the customer service was outstanding - a minor issue was resolved with lighting speed. Thoughtful company providing free build ideas and activity packs
The kids absolutely love it!
The kids absolutely love their Zonky sofa! They’ve used it every day since it arrived in one format or another and it’s been incorporated into so many different play activities… making caves, ramps for cars, climbing, jumping, pretending to make beds… So glad we got one of these!
So many possibilities!
My 18 month old is absolutely thrilled with her new Zonky play sofa! She's played with it non stop since it arrived and I know we'll get many more years of play from it too!
Fast delivery
Fast delivery. Lovely product. A real hit. Quite pricey but I guess it’s niche.
1st birthday present
We bought the play couch and 2 extra cushions for my son's first birthday. I'm so glad that we got it, he loved it from the second it arrived and we'll get years out of it. I also enjoy chilling on it when I'm playing with him. When the couch arrived it was missing a cushion, but after contacting customer service they immediately sent one out, so we had the entire package in time for his birthday.
We couldn’t love our Zonky any more
We couldn’t love our Zonky any more! A staple piece for our playroom, used for relaxing, socialising and playing. The washable covers are a GOD SEND and I love how it’s creates so much imagination and creativity in my children. We also use it for sleepovers and those desperate nights we need to sleep next to one of them.
Highly recommend!
We absolutely love our Zonky
We absolutely love our Zonky! It is sturdy yet comfy and perfect size for smaller bedrooms. The best part about it is that it can be turned into anything - so far we have made a tent, a fire truck, police car (new circle cushions are great for this), a castle, a beach hut, a slide…
Also major points for washable covers
Great product
Arrived quickly, website is easy to navigate, the sofa is as described. Colour is strong, quality is excellent, Lots of components for children to use in many creative ways
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