Wylies Outdoor World Reviews 856

I placed an order with Wylies for around £100 of various kit. The same day, the owner rang me to say one of the smaller items was damaged (due to a tree falling on their storage area). Not only did the owner apologise but he also offered a replacement for no charge and he replaced it with a better item! I was very impressed with the customer service. My items arrived within 2 days. Very happy.

Super helpful advice and a very quick reply to my query. Another order placed with a great company.

Excellent service from Drew and what a lovely man very professional.
He went above and beyond by phoning me about sizes etc.
Will definitely be ordering from him again.
Thank you Drew 😊

Purchased a load of knives for my Scout Troop, excellent communication from them, brilliant prices, and quick delivery. Brilliant service.

So easy to order.
Reasonably priced

Easy to order. Everything needed in stock. Good prices. Thanks

Easy to navigate website with a great selection on items. Easy to order. Will definitely use again.

Well packaged and delivered in the time frame specified. Great quality tarp

After my email enquiry, Drew called me on a bank holiday weekend. Fabulous service. I’ll be back for more and I’ll be telling my fellow scout leaders.

I recently ordered some new camping things for the summer. The morning after my order (I ordered late in the evening) Drew personally rang me to let me know the tent I ordered was no longer in stock due to the supplier but gave me some fantastic information and advice on different options.
He personally let me know when he had packed it up and sent it off too.

Drew clearly loves his business and his customers and is incredibly knowledgeable. I will definitely be buying more things from him soon!

The description and photographs of the product in various configurations was a great help in guiding me when I made this purchase.
Wylies' customer service is excellent and I appreciated the reduced price of the product compared to other retailers.
I highly recommend Wylies and would use them again for any future gear requirements.

Drew goes above and beyond to help, i needed something early, for a birthday present and left it a bit late. He got it organised and sent the next day. I have used him several times over the years, and always a 10/10 service.

I've bought a hammock last week and the owner rang me with delivery details very polite and I thought it was a nice touch to go out of his way to personally speak to me

Excellent store, great selection of things and fast delivery.

Postage is a bit pricey

Good products and service

Excellent tarp, really happy with it, fantastic service from this great store as always, items always arrive on time and in most cases before.

This is the second time using wylies outdoor world, fantastic service from placing my order to delivery, plenty of communication from Drew so tracking the parcel was easy. Great website with plenty to choose from . Can't fault them,two thumbs up from me 👍👍

5 star customer service,
Drew the owner, called personally, to check if I had meant to order 6 Stoirm tactical polo shirts,
Which was good, because I could have ordered in error.
Drew kept me informed, that the items I wanted were unavailable to order,
And offered an alternative, which was the Highlander Forces combat t-shirt, and told me he highly recommends it,
My 6 highlander combat t shirts arrived today
And i love them, highlander is best !
If you love Highlander! Look no further than
Wylies Outdoor World !
Thanks again Drew ! Top Bloke !

Best price, great comms, owner comes across as a genuine guy that wants to do the best for his customers

A brilliant independent, small business. Have used Drew’s shop time and again for my gear. Fully recommend.