I’ve struggled with ADHD my whole life. I’ve tried all kinds of ADHD medications that somewhat worked but the side effects out weighed the benefits. X brain seriously works, no joke. I’m blown away ho... See more
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Placed an order on 1 June, which Xbrain took the payment for. Didn't receive confirmation that my order had been received until 15 June. Followed up on the status of my order (still shows as 'processi... See more
I have emailed so many times this last year and rarely get any response. Troscriptions is constantly out of stock as is Harmony. So I cannot even get continuity. I emailed on 25 November, 10 and 16... See more
None existent customer service. I’ve made and order on their website paid nearly 100£ and haven’t received any order confirmation. And then days go by and the “director” emails me and out of sheer... See more
Company details
Information provided by various external sources
We are real people. We work, we party, we have vices, and we have goals. Sometimes we get enough sleep, eat a balanced diet, manage our stress, and sometimes we just do the best we can. Our paradigm shattering supplements are designed to help real peop...
Contact info
Phoenix Park 14, LE67 3HB, Coalville, United Kingdom
- xbrain.co.uk
2.8
Average
405 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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AMAZING Rogar rectified the situation…
AMAZING Rogar rectified the situation and was great. I ordered some products before Christmas and only half the order came. I emailed Rogar and he explained it was an error on the supplier's end. He then send me a replacement order and I was blown away by what he send. Truly great customer service. I have been a customer for over a year and spent over £1000+ with XBrain and will be a loyal customer for a long time coming!
January 9, 2024
Unprompted review
Reply from XBrain
Thank you for being an awesome supporter off Xbrain :D
Everything just great!
The Goodies arrived! It took awhile to get to me but all is great now! Thank you very much!
Best, Marian!
December 11, 2023
They don’t abide by return policy
January 5, 2024
Unprompted review
Delay
I've ordered a product on December 6 and is still in the UK to leave the country...
December 5, 2023
Item delivered with water damage
Item delivered with water damage - didn’t respond to email query
December 12, 2023
Great service
November 29, 2023
Side effects
I don't think the idea of including nicotine is helpful. It caused me severe migraine and agitation in the 3rd day because generally I don't like also smoking. There are some research that are against nicotine because it has some bad side effects on the neurons.
I stopped using it!
November 29, 2023
Cancelled my order but no response
I asked them to cancel my order, but I received no response. Despite that, I still haven't received my order. Their website provides a tracking number, but it doesn't specify the courier company. This experience has made it my first and final purchase from them.
November 28, 2023
Reply from XBrain
Hi, so sorry about this, the tracking link you get when ordering should work. please see this link https://www.royalmail.com/track-your-item#/tracking-results/LG912823763GB
It is showing arrived to the USA
Very good quality products
Very good quality products, nootropics works really well . Alpha Brain helps me a lot to feel focused and normal again after my traumatic brain injury and surgery.
November 17, 2023
Great service and quick delivery!
November 9, 2023
Great service, excellent products
October 23, 2023
Sooo expensive for what arrived
Sooo expensive for what arrived. £28 per 7 days 👀. Delivery was added last min when I pressed the Apple Pay button. Def not worth £8 + for delivery! Disappointed
October 29, 2023
Subscription options inflexible
Where supplements last for longer than 30 days it would be helpful to have options to delay the next subscription delivery or choose a different frequency than the compulsory Monthly cycle.
October 26, 2023
One product that actually works
One product that actually works. I've used Alpha Brain before when I started a new job and needed to take in a lot of information and they were brilliant. I've recently started studying for a degree and these are essential
October 23, 2023
The best products and fast shipping
The best products and fast shipping! Highly recommend
October 5, 2023
The best Protein Powder
I used this protein powder a few years ago. Never found anything that tastes as good. So back for more!
Tastes great in porridge, as a drink or with ice and milk as an ice cream. Banana Flavor in my opinion is the best!
September 21, 2023
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