The Xenon Group Reviews 

164
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fantastic! Thoroughly enjoyed completing my IWFM Lvl 4 award with the Xenon group. The level of feedback was at a level where it makes you think more in depth about the specific question. Th... See more

Company replied

Rated 5 out of 5 stars

I've done distance learning before and at times struggled with portions of it. Sue was absolutely excellent. Turned my assignments round incredibly quickly and always offered valued tutorance and guid... See more

Company replied

Rated 5 out of 5 stars

Recently completed Level 5 IWFM course which turned out the correct choice to complete long distance learning. The support provided from Sue was outstanding. Sue's feedback regarding work was alw... See more

Rated 5 out of 5 stars

Sue, David and the team offer excellent support and made the course enjoyable and relevant. I have just completed by IWFM level 6 extended diploma and couldn't have done it without Xenon. Would highly... See more

Company replied

Company details

  1. Educational Institution
  2. Recruitment Service

Written by the company

The place to go for specialist Facilities Management Training/Qualifications, Recruitment & Consultancy.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

164 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(164)

19 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best academy for iwfm

If you are searching for an institution for facilities management training and a recognised iwfm qualification, look no further. Xenon academy is as good as you can get. Great support, well reseached and delivered subjects/modules relevant in today's workplace facilities management. I am definitely going back for more courses. Thank you to all at Xenon Academy.

July 12, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I would highly recommend The Xenon Group as a training provider. The trainers are extremely knowledgeable, very helpful and supportive, particularly given the requirement to train long distance. I would certainly want to take part in further training.

June 17, 2022
Unprompted review
Rated 5 out of 5 stars

IWFM Level 5 Certificate

I have recently completed the IWFM Level 5 certificate course and was able to do so because of excellent course materials, thorough webinar presentations and expert guidance and support from tutors, notably Sue Morris.
Completing each module has increased and improved my knowledge of facilities management as well as validating existing processes we use in our day to day work.
Recommended without hesitation.

April 12, 2022
Unprompted review
Rated 5 out of 5 stars

I have used Xenon twice now for my…

I have used Xenon twice now for my continued learning in FM, having been so impressed at the level of materials, knowledge and support it was an easy decision to put my departmental manager and supervisors through Xenon of which I consider the leading provider of Facilities Management qualifications.

March 18, 2022
Unprompted review
Rated 5 out of 5 stars

Responsive, Friendly and Highly Knowledgeable

I recently completed my IWFM Level 5 certification with Xenon and would highly recommend them. The course content is excellent, well structured and they provide reams of additional resources too. Sue Morris has been my guide and support throughout and has made the whole process easy and enjoyable. She's very responsive and knows just the right time to give a gentle nudge without ever being invasive. I would certainly return to them for further studies.

March 7, 2022
Unprompted review
The Xenon Group logo

Reply from The Xenon Group

Thanks for the great review and well done on achieving your Level 5!

Rated 5 out of 5 stars

I completed the Level 4 Qual in a Week®…

I completed the Level 4 Qual in a Week® and it was both highly enjoyable and highly beneficial - I would thoroughly recommend it and since I completed the course I have now been promoted!

March 4, 2022
Unprompted review
The Xenon Group logo

Reply from The Xenon Group

Brilliant news on the promotion, well done Jonathon! And well done on getting through the intensive course!

Rated 5 out of 5 stars

Level 6 Extended Diploma…

Commenced my Level 6 Extended Diploma just prior to the start of the pandemic and therefore the classroom learning had to be paused. However, Xenon were able to create online webinars that covered each unit of the qualification and still enable students to have the personal interaction and ask questions as if you were in the classroom.

On top of this, the supporting documentation and study guides, as well as personal one to one support if required enabled successful completion of the qualification.

Sue and David really know their stuff and deliver training in an enthusiastic and engaging way. I would highly recommend Xenon to any current or aspiring FMs that wish to progress with their CPD and achieve further qualifications. I have already got members of my team enrolled on qualifications following on from my experiences. Well done Sue, David and the team!

January 22, 2022
Unprompted review
Rated 5 out of 5 stars

Level 4 Diploma done.

Level 4 Diploma done.
I haven't really done any studying since school 30 years ago so it was a steep learning curve. The support was always there from my tutors which was invaluable.
I work with several people who have done their courses with other providers and their feedback was less than favourable.
I can't recommend Xenon enough and will be back for the next level once my brain has had a good rest.
Thanks Sue and the team.

January 21, 2022
Unprompted review
Rated 5 out of 5 stars

Ideal course for the impatient among us…

Ideal course for the impatient among us who want to get their level 4 award as quickly as possible. I could not find fault with anything on this course or Xenon Group. I initially had doubts on being able to get this done in a week, when it normally takes a few months. However, the peeps at Xenon have mastered the way to do it. It was hard work and a real challenge to get it all done, but with the expertise and guidance from our trainers, together with their encouragement, made it possible.

So, if you're thinking about doing this course to qualify in a week, i shall use the Nike adage "Just Do It"

January 18, 2022
Unprompted review
Rated 5 out of 5 stars

Completed Level 4 in Facilities…

Completed Level 4 in Facilities Management

After completing BIFM Level 3 in Facilities Management in March 2018, I have just completed Level 4 in Facilities Management, I would like to thank Sue Morris and Karen Farnan at Xenon Group for all their support.

I would highly recommend Xenon Group

Thank you

January 11, 2022
Unprompted review
Rated 5 out of 5 stars

IWFM Level 4 Qual-In-A-Week

Recently completed the week course for the IWFM Level 4 Award. Cannot recommend Xenon enough for their knowledge and support throughout the process. I'm now enrolled for the Level 4 Diploma!

December 19, 2021
Unprompted review
Rated 5 out of 5 stars

I have just been notified I have passed…

I have just been notified I have passed my IWFM Level 4 certificate. I cannot recommend Xenon enough, the support has always been fantastic.
One aspect I found particularly challenging with IWFM Level 4 (I have already achieved Level 3) was keeping with in the word count (I tend to waffle!),
The patience and advice of all involved at Xenon was invaluable in achieving this qualification.

December 14, 2021
Unprompted review
Rated 5 out of 5 stars

A fantastic experience

A great supportive environment and experience. All tutors were clear and always keen to help in varying formats. A thoroughly enjoyable week!

October 18, 2021
Unprompted review
Rated 5 out of 5 stars

Incredible support…

Have taken both my level 5 & level 6 IWFM certificates through the Xenon Group. Both experiences were great, the support from Sue and explanations when I was stuck were incredible. Would recommend every time!

October 7, 2021
Unprompted review
Rated 5 out of 5 stars

IWFM Level 5

I am extremely grateful to The Xenon Group for providing a well-structured course designed to give all the skills and knowledge required to succeed in the FM world. The classes were engaging, useful, and above all an enlightening experience. Sue and David provided a combination of a supportive, witty and an enjoyable learning environment. The assignment feedback were useful and well thought-out, with the purpose of helping you understand your strengths and areas of improvement. I highly recommend anyone considering studying with The Xenon Group.

September 21, 2021
Unprompted review
The Xenon Group logo

Reply from The Xenon Group

Hi Mo, thanks for the great review and congratulations on achieving your Level 5!

Rated 5 out of 5 stars

Level 3 Diploma

Level 3 Diploma

I completed my level 3 diploma with Xenon and found the course really interesting and It really helped with my job role.
Sue and David were brilliant and supportive throughout! Would definitely recommend

September 21, 2021
Unprompted review
The Xenon Group logo

Reply from The Xenon Group

Congratulations on your Level 3 Diploma, Hannah, and we're especially pleased to hear it helped with your job role!

Rated 5 out of 5 stars

Very supportive

The Xenon Group was very supporting with all my needs and they help me over the line and gain my qualification.

So thank you team.

September 21, 2021
Unprompted review
The Xenon Group logo

Reply from The Xenon Group

Thanks Andy, and congratulations on gaining your qualification

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look