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Rated 1 out of 5 stars

Terrible experience i got a isle evrima server and cant even connect to it right off the start. also missing half of the config a normal server would have. tried sending a refund request and its been... See more

Rated 5 out of 5 stars

Customer support is amazing, they are nice, they listen and if you are technologically dumb like I am, they will fix it for you and explain why it broke and how to avoid it again. They may have slowe... See more

Rated 1 out of 5 stars

Poor service, can hardly play with 1 other player on a paid server. Pure Trash!.. unless your willing to pay for $50 in addons to make it functional and get "high priority service". canceled my servic... See more

Rated 5 out of 5 stars

100% up-time in my experience. Will balance the amount you should owe per month even if you swap back-and-forth between upgrades and downgrades, based upon how much time you spent using the upgrade.... See more

2.5

Poor

TrustScore 2.5 out of 5

141 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I got my server in the promised 5…

I got my server in the promised 5 minutes, and the support was somewhat good needs improvement though. I think it is a really good service.

November 7, 2022
Unprompted review
Xgamingserver logo

Reply from Xgamingserver

We appreciate your feedback. We are working on how we can offer the best support possible for our customers. Thank you for being our customer.

Rated 3 out of 5 stars

Customer support is lacking

Customer support is lacking. Server robustness is decent

September 9, 2022
Xgamingserver logo

Reply from Xgamingserver

We are working to get more support agents onboard and we will surely improve on that front. We appreciate your feedback

Rated 1 out of 5 stars

Servers don't work as advertised…

Servers don't work as advertised terrible experience I should have just gone with gportal like I planed to in the first place

November 4, 2022
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Reply from Xgamingserver

Hello, what was your issue? Please leave a ticket or reach out on our discord and we will address it ASAP

Rated 1 out of 5 stars

I rented a server that never worked…

I rented a server that never worked (Project zomboid), then asked for refund and they stopped responding in support. This company is a scammer

November 4, 2022
Xgamingserver logo

Reply from Xgamingserver

Hello,
If you reached out to support, and we took time to respond, we were trying to fix the issue for the PZ server. We have however processed a refund for the server. We hope to provider better support in future.
regards,

Rated 1 out of 5 stars

Project Zomboid server never worked and can't refund

I rented a server with this provider for Project Zomboid. The server never allowed us to get into the game map (brand new no mods at all). Tried getting support and they take between 10 to 4 hours to respond. As soon as I requested a refund they stopped responding. This seems is a scam

October 31, 2022
Unprompted review
Rated 1 out of 5 stars

Not a good choice for reliable customer support.

I went to this service based on a "Top 10" article I read. My intention was to start a premium-level gaming server with mods.

So I purchased their most expensive hosting package for the game I wanted to host (Project Zomboid). After payment, my account took a day to finally become accessible. The server setup went fine, until I hit a certain number of Mods. It wasn't an incompatibility. There was a hard limit to the number of mods I could run (22). I spent hours researching and discovered it was a Linux configuration error (search for "inotify" in the Steam PZ forums).

I let their customer support know, and days later I still hadn't any response. These experiences were a huge red flag for me and I cancelled. If you're patient with your expectations, maybe this would be a good service for you, but my free time is, unfortunately, very limited and I've spent days debugging and waiting for their customer service people to show up.

October 23, 2022
Unprompted review
Xgamingserver logo

Reply from Xgamingserver

We fixed the notify issue. We apologize and thank you for bringing it to our attention. and the issue is no longer facing our project zomboid servers

Rated 1 out of 5 stars

I cancelled before 24 hours and they…

I cancelled before 24 hours and they wouldn't issue a refund. There site is also riddled with spelling errors. Customer service was rude.*** Not only did I have a bad experience but for some reason your reply to my review is trying to discredit my review of your bad service by telling me to be mindful of my language while seeking assistance... I am always extremely mindful of my language and didn't say anything colorful. Feel free to post the chat log. So annoying.

September 27, 2022
Xgamingserver logo

Reply from Xgamingserver

We are a team of nerdy developers and might have missed the spelling errors but we will surely fix the spelling errors. We are looking to onboard a copywriter and technical writer. And in the future please be mindful of language and respect while seeking for help. We are not perfect but we are on a journey to improve our service every chance we get.

Rated 5 out of 5 stars

1 Month Use Review

100% up-time in my experience. Will balance the amount you should owe per month even if you swap back-and-forth between upgrades and downgrades, based upon how much time you spent using the upgrade. Great guides on how to manage your server per game you run, making it very intuitive for less-experienced server owners. Honestly the only constructive criticism I could give is to spellcheck the guides as they have some typos, and that's really it.

5 stars.

September 6, 2022
Rated 1 out of 5 stars

never

the experience has been good, stop sending me these emails.

September 2, 2022
Rated 1 out of 5 stars

Poor service

Poor service, can hardly play with 1 other player on a paid server. Pure Trash!.. unless your willing to pay for $50 in addons to make it functional and get "high priority service". canceled my service and requested a refund, was told that would happen..2 months later I'm still getting charged. Go anywhere else

August 27, 2022
Unprompted review
Rated 1 out of 5 stars

Zomboid server is trash

We bought a server for zomboid, the server provided was trash, it crashed with out of memory exceptions with only 4 people online and without any mods installed. We decided to host ourselves instead

August 9, 2022
Rated 3 out of 5 stars

Im not the owner of the server

Im not the owner of the server, but I do having to ask the admin to keep on resetting it over and over again multiple times a day. So he invited me to become a admin so I can do it myself. Took me awhile to figure out how to make a account on your website, its not really "streamlined". And the one time I did try to restart the server it stayed on "Starting" for 10+ minutes. So I stopped the server for it to say "Stopping" for the next 10 mins, until I killed it. Maybe thats what I'm suppose to do. Stop ---> Kill? I dunno. Then when I started it, it never came back up until sometime the next morning. TBH I'm not that impressed. But when the servers up and running, it's up and running. And thats cool.

August 7, 2022

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