While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Terrible experience i got a isle evrima server and cant even connect to it right off the start. also missing half of the config a normal server would have. tried sending a refund request and its been... See more

Rated 5 out of 5 stars

Customer support is amazing, they are nice, they listen and if you are technologically dumb like I am, they will fix it for you and explain why it broke and how to avoid it again. They may have slowe... See more

Rated 1 out of 5 stars

Poor service, can hardly play with 1 other player on a paid server. Pure Trash!.. unless your willing to pay for $50 in addons to make it functional and get "high priority service". canceled my servic... See more

Rated 5 out of 5 stars

100% up-time in my experience. Will balance the amount you should owe per month even if you swap back-and-forth between upgrades and downgrades, based upon how much time you spent using the upgrade.... See more

2.5

Poor

TrustScore 2.5 out of 5

141 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love the ability to update mods via the…

Love the ability to update mods via the mod manager feature. That's how you stole me from Gportal. If I could change something, I'd add a link to open tickets on the dashboard unless I missed it. So easy to use once I felt my way around. Also your tutorials are very well done. Just the information you need, nothing more. There were a couple times where you used the picture of what the screen should look like rather than spell it out. I noticed that I was missing information and went back to notice you had the answer in the picture (what tab I should be in, etc.)....awesome product.

June 6, 2022
Rated 5 out of 5 stars

One of the best

I believe that this is one of the best server rooms. I have no problem and there are no problems on the server (Valheim).
In addition, a transparent and friendly panel.

June 2, 2022
Rated 1 out of 5 stars

server keeps crashing

server keeps crashing. friends no longer want to use the server due to instability.

May 7, 2022
Xgamingserver logo

Reply from Xgamingserver

Hello, a 2gb server for valheim can only be used for light gaming and not mods. For a heavily modded server and more player support please always consider getting more resources for your server in future.

Rated 5 out of 5 stars

Good Support

Fast support, answered me fast and guided me every time i needed it. My project zomboid server is working nicely, still playing on it :)

May 7, 2022
Unprompted review
Xgamingserver logo

Reply from Xgamingserver

We appreciate having you onboard

Rated 1 out of 5 stars
Xgamingserver logo

Reply from Xgamingserver

We always respond to all tickets opened on our website. Use the link to open a ticket on any issues you are facing https://billing.xgamingserver.com/submitticket.php

Rated 5 out of 5 stars

doing great so far

I have only used them for about two months now but every time i had an issue wether simple or in-depth they just fixed it. I’m happy so far and I hope it keeps up.

April 8, 2022
Rated 1 out of 5 stars

Server advertised for 10 players

Server advertised for 10 players, only 3-4 players and the server crashed EVERY DAY! Told to check the RAM, it would be from 3.2 to 3.9 at crash and was told that's why you're crashing. Response was great though; they would answer tickets within the hour.

April 1, 2022
Rated 1 out of 5 stars

i feel scammed

April 1, 2022
Xgamingserver logo

Reply from Xgamingserver

Hello,

Please reach out with the issue you are facing. We are glad to help.

but for the server resources issue please refer to this link
https://steamcommunity.com/app/108600/discussions/0/3198118348351533118/

From the link you would need atleast 2GB plus 500mb per player to run a Project Zomboid server.

To run mods you'd need more resources to the server.

Consider upgrading to a higher package.

If you have any other issues feel free to open a ticket on the website.


Regards,

Rated 4 out of 5 stars

Ticket/Issue resolution

I've had a relatively simple, or what I thought was simple, issue opened in a ticket. 4 days now, the ticket has been open with no resolution and no communication in the last 2 days.

Just tell me it can't be dealt with, or find the solution. Don't leave me hanging like this.

**Update**

After a few more days of some back and forth, the issue was figured out. Turns out it was an insanely easy fix that just wasn't thought of by anyone, including the experts/devs/longtime players/coders. I know(based upon forum responses to my issue elsewhere) that there are other people with the same issue. Now that it's been solved, others can benefit.

I've upgraded to 4 stars. The only reason it's not 5 is that it really did take so long to fix.

The response was generally good, the tone of the back and forth was respectful, the end result was about as perfect as possible.

March 1, 2022
Rated 3 out of 5 stars

The server was up and running…

The server was up and running immediately, which was great.

The down side was me and my friends exceeded our limit for the size of server we paid for and the experience was just having an icon pop up that looked like a connection issue for about 5-10 seconds, then the server went down. Right in the middle of the ocean on a boat and lost all our stuff. So be VERY careful about choosing your server size.

The ability to upgrade the server was easy, but finding where to do it was not intuitive unfortunately.

Overall I'm happy but it was a little bit of a bumpy ride getting there.

February 7, 2022
Rated 4 out of 5 stars

Unexpected Bug

Game lagged out while paying, seems like an unexpected bug. I got a refund over the whole amount. Service is super friendly. Apparently this issues does not happen very often.

February 6, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look