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Rated 1 out of 5 stars

Terrible experience i got a isle evrima server and cant even connect to it right off the start. also missing half of the config a normal server would have. tried sending a refund request and its been... See more

Rated 5 out of 5 stars

Customer support is amazing, they are nice, they listen and if you are technologically dumb like I am, they will fix it for you and explain why it broke and how to avoid it again. They may have slowe... See more

Rated 1 out of 5 stars

Poor service, can hardly play with 1 other player on a paid server. Pure Trash!.. unless your willing to pay for $50 in addons to make it functional and get "high priority service". canceled my servic... See more

Rated 5 out of 5 stars

100% up-time in my experience. Will balance the amount you should owe per month even if you swap back-and-forth between upgrades and downgrades, based upon how much time you spent using the upgrade.... See more

2.5

Poor

TrustScore 2.5 out of 5

141 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Quick response and stable servers

Quick response and stable servers. First service to offer seamless modded server hosting for Valheim

May 1, 2021
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Reply from Xgamingserver

Glad you loved our servers. We are always aiming to offer the best service to all our customers.

Rated 1 out of 5 stars

They had so many chances.

Horrible Service but Functional Servers

I subscribed to xgamingserver because they came highly recommended. I installed the mod and reached out to support through a support ticket as per SOP and asked them to make the requested adjustment, which they did, but they also provided service out of scope, improperly re-installing the mod pack in question into the mod pack I had installed already, and deleted the files at the root of the system that made things work.

I caught this issue and then went on to try to configure mods for my server. It was rough going. I connected to xgamingserver's discord and asked for help. Over the course of three days nobody replied to anything I said at any time, leaving me to seek out help to install mods elsewhere.

If you want to provide gaming servers jthat's great, but don't have a help channel where customers are ignored for reporting utterly incompetent people doing tickets who clearly had not ever read the readme in the mod's archive. One out of five.

As well, in response to this review, I was told that despite their discord server being linked under the methods for help, the discord server is not a method for help. I will be backing up my world and leaving their service.

April 18, 2021
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Reply from Xgamingserver

Sorry for your frustrations. We always aim to offer the best service to our customers. Hoping to improve on the things you pointed out. Thanks for your honesty.

Rated 2 out of 5 stars

48 hours is a lie

I really like what you guys are doing here, but I find it rediculous that your 48 free trial starts at midnight the day of when you start it. I started my free trial around 3 pm EST on Wednesday and it was terminated at midnight of Friday morning. That's not 48 hours, so I lost my Valheim world because of that. If your making 48, make it 48 hours.

April 16, 2021
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Reply from Xgamingserver

Hello, sorry for that, our systems are set to sync at 04:00 UTC. Therefore at one point or the other, the free trial will be less than 48hours but more than 24 hours this will depend on the hours from 04.00 UTC that you ordered your free trial server. The free trial is not meant for actual gaming but rather testing if our servers are right for you. We have updated our systems so that one will receive an email 24 hours prior to the elapse of the free trial so that they can upgrade or place a new order for a server.

Rated 2 out of 5 stars

Tech response time sucked..

Tech response time sucked... could not even login to my server. if you are a first time user on these types of game servers this Xgamingserver is not for you...

April 1, 2021
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Reply from Xgamingserver

Hey, sorry for your frustration. We have now updated our knowledge base that will get you up and running with our dedicated servers. At the moment we are yet to expand to a 24 hour support but we'll make sure to respond to your tickets in good time.

Hoping to expand our support team to a 24 /7 support in the coming months.

Rated 5 out of 5 stars

Better than what I had before, for the same price.

The service price amounts to what I was previously paying for significantly worse performance.
Setting it up was quick and easy, and further configuration was quite intuitive. I was also able to add and modify things on the server without trouble. The FTP transfers also seemed fast enough.
The only thing that slowed my setting was the inability for me to alter the startup command, but customer service quickly responded and was able to do what I asked for in a timely fashion.

I have been able to set a server for the game we play, with the same save, and with the mods that couldn't be implemented in our previous one very quickly and none of my friends noticed the migration, except for the change of IP:port pair and a significant betterment of playing experience.

All in all, I am plainly satisfied with my choice here and will probably host future games on this platform.

March 24, 2021
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Reply from Xgamingserver

Thank you very much we appreaciate your feedback! Glad you loved our servers. This is a motivation to always offer the best service.

Rated 4 out of 5 stars

Issues but they’re fixing it!

There are some issues with them but they’re new in this market so they’ll fix it (Date: 21st March 2021). The owner is very awesome and he helps his customers.

March 21, 2021
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Reply from Xgamingserver

Thanks for being honest. And we will continue to always offer the best services to our customers as we grow.

Rated 5 out of 5 stars

coming from gportal servers

coming from gportal servers, xgaming servers are WAYY better in performance id def recommend just for a better experience and less fps lag

March 19, 2021
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Reply from Xgamingserver

Music to our ears🤩. Great you loved our server performance.

Rated 1 out of 5 stars

This is one of the worst services and servers.

This is one of the worst services and servers I have ever had. I had so many issues with this server, and the service team from the start.

February 19, 2021
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Reply from Xgamingserver

Hello, sorry for the inconvenience. We were in a middle up upgrading our servers. Now our services are restored fully.

Rated 5 out of 5 stars

XGaming

The price was great but the servers were greater. I never got any lag during gameplay especially on multiplayer. Thumbs up XGaming!!

January 19, 2021
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