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Rated 1 out of 5 stars

Terrible experience i got a isle evrima server and cant even connect to it right off the start. also missing half of the config a normal server would have. tried sending a refund request and its been... See more

Rated 5 out of 5 stars

Customer support is amazing, they are nice, they listen and if you are technologically dumb like I am, they will fix it for you and explain why it broke and how to avoid it again. They may have slowe... See more

Rated 1 out of 5 stars

Poor service, can hardly play with 1 other player on a paid server. Pure Trash!.. unless your willing to pay for $50 in addons to make it functional and get "high priority service". canceled my servic... See more

Rated 5 out of 5 stars

100% up-time in my experience. Will balance the amount you should owe per month even if you swap back-and-forth between upgrades and downgrades, based upon how much time you spent using the upgrade.... See more

2.5

Poor

TrustScore 2.5 out of 5

141 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Horrible

Horrible, I never got an email with server info and admin info. Stay clear of this site. Don't give your money away like I did

February 2, 2022
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Reply from Xgamingserver

Hello, this is a second review you are making on the same. We did refund you when you placed a cancellation request please review your statements.

Rated 1 out of 5 stars

Brutal Service, Stole My Money

Brutal service. Stole $10 from me. The server never came online, I was never given admin credentials. I have a ticket open it's been days with no response. Pure scam

January 26, 2022
Unprompted review
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Reply from Xgamingserver

Hello,

When you cancel a server it get's deleted either immediately or at the end of the billing cycle that's why your server went offline.

It takes upto 5 days for your refund to show up on your statement please be patient.

regards,

Rated 1 out of 5 stars

I wanted to try out the server

I wanted to try out the server. Your website never loaded ended up charging me twice and when I tried to cancel you never responded.

I have had a terrible experience. I never will be doing business with this company ever again.

December 4, 2021
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Reply from Xgamingserver

Sorry, but the system is automated and sometimes there can be glitches but our team is always ready to help. From our records the invoices were never cleared meaning you were never charged.
We however apologise for any inconvenience

Rated 2 out of 5 stars

Very bad with replies

Very bad with replies, terrible experience to be honest. don't really leave reviews.. but damn

October 5, 2021
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Reply from Xgamingserver

We are always working on improving our services. We apologise for any inconvenience caused

Rated 4 out of 5 stars

Xgamingserver is easy to setup and runs…

Xgamingserver is easy to setup and runs smoothely. After trying another server and it constantly dying, Xgamingserver was a great experience.

However, I got here through an ad that said it was a BepInEx enabled server and it's not, so that was a disappointment. I was really hoping for a hosted server I could use devcommands on, but you cannot use them on Xgamingservers.

October 5, 2021
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Reply from Xgamingserver

Hello,

Thanks for your feedback.

We are reworking the Valheim BepInEx Mod installer and will be done in the coming weeks, but you can simply drag and drop bepinex using the webview or SFTP for larger files as explained here. https://xgamingserver.com/blog/how-to-add-install-mods-to-a-dedicated-valheim-server/

As stated here devcommands on Valheim only work on locally hosted servers as explained https://xgamingserver.com/blog/how-to-add-yourself-as-an-admin-and-execute-admin-commands-on-valheim-server/

Rated 5 out of 5 stars

Just great

Just great. Tickets were quickly attended and their purchase options allow you more freedom than other options out there; I chose a budget server option without any player limits. Very happy with it so far

September 23, 2021
Rated 5 out of 5 stars

Awesome Service

My friends and I started playing Valheim and decided we needed a dedicated server. Since none of us could host, I looked into renting a server. I found this site and took the plunge and I don't regret it! Easy to use control panel with extensive documentation and great guides for customizing your server. 10/10 would recommend them to anyone.

September 22, 2021
Rated 5 out of 5 stars

I think it's a great service

I think it's a great service. No lag, no server problems. You get what you pay for. The Console is easy to use. I haven't tried to install my old world on the server, but my guess is that will be easy and painless as well.

September 18, 2021
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Reply from Xgamingserver

Hello, we are glad you are enjoying our services.
We have tutorials that can guide you https://xgamingserver.com/blog/category/valheim-server-hosting/

Rated 5 out of 5 stars

Easy setup

Easy setup, great customer service and lag free experience!

September 18, 2021
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Reply from Xgamingserver

Thank you so much. Great having you onboard

Rated 1 out of 5 stars

Potentially a Scam

I bought the service last night at the request of a friend since we were looking to host a new game for a handful of people. It was a debate between HostEZ and these guys since they're the only two who run dedicated Veloren servers and setting up a local server on my Raspberry Pi (the alternative project) would have been a hassle. Xgamingserver showed server stats that were basically overkill for Veloren, so we decided to go with them despite reading Trustpilot's reviews. During the payment process it showed up as a subscription service instead of as an invoice, so I had backed out to see what was going on and if I had clicked the wrong button. It seems all of their services are subscription so I shrugged it off. At that point my invoice came up as "unpaid" for a few minutes as I went back in and finished processing the payment through paypal.

Their service advertises as "Veloren server comes online within 5 minutes of placing an order" on their website. This is not the case. The server continued to fail to load when I tried to start it up, until I finally pressed their UI button to reinstall the server and logged out to go to bed. I received an email an hour later saying the server had successfully installed. A far cry from 5 minutes.

Their website also advertises "You can order and get your high-quality Veloren dedicated server right now in order to have a perfect gaming experience." This was not the case. After getting home from work, I've spent the last hour and a half troubleshooting and trying to ensure the problem was not on my end. Spending 20 minutes rebooting the server to see if maybe it was just a glitch only to have it still not work was the last straw. Finally, I registered a server with their competitor to be extra positive that it was not something I had done. The competitor uses the same user interface as them, and in doing so I was able to confirm it was not me, it was Xgamingserver.

After confirming the above, I decided to look up the refund policy for Xgamingserver. They have it written in such a way to deny you a refund even if the issue is on their end, so I didn't bother. I would have had to go through their support ticket system to potentially get a refund, and as I have read in other reviews, that process is a nightmare. I will cut my losses as I am only out $8.

September 10, 2021
Unprompted review
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Reply from Xgamingserver

Hello,

As seen on previous reply on Veloren,
our server installation process for Veloren got a bug and we are in the process of fixing it. We'll sure hit you up when everything is up and running.

We appreciate your feedback. Please open a ticket on our platform so as to process your refund.

Rated 1 out of 5 stars

The server trial did not work and since…

The server trial did not work and since it was two days it was not worth wasting time trying it or requesting support

September 2, 2021
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Reply from Xgamingserver

Hello,
Our server installation process for Veloren got a bug and we are in the process of fixing it. We'll sure hit you up when everything is up and running.

We appreciate your feedback.

Rated 5 out of 5 stars

Actually good servers

Actually good servers. they have kinda slow support but everything except that is all good

July 11, 2021
Unprompted review
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Reply from Xgamingserver

Thanks for your honest feedback. Great to have you on board

Rated 1 out of 5 stars

The subnautica server wich was created…

The subnautica server wich was created for me didn't even want to start up, it was stuck at starting.

June 28, 2021
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Reply from Xgamingserver

To download the base game files for Subnautica, you will need to authenticate against Steam. Because of the normally active Steamgaurd protection, it is important to enter the Steamgaurd code. Once the initial installation is complete, you will need to enter the Steamguard code that will be emailed to you and then reinstall the server

This is a guide help we had to out together for to guide you through this step

https://xgamingserver.com/blog/how-to-finish-subnautica-nitrox-server-installation/

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